I specially appreciated my experience with Mohd for the great customer service. There was a small issue with the item I bought and the team was very quick to organise a replacement. I'm pleased with the item and will be shopping with them again.
I placed my order 14 weeks ago for a blue La Marzocca Linea based on delivery date of ±5 weeks. One week after placing the order @MOHD delayed delivery to ±14 weeks.
Today, it's ±14 weeks since I placed the order and the delivery date has changed again to unknown "we are now awaiting for a new delivery date"
Two of my 4 requests to the customer team remain un-answered. And yet the MOHD website you still misleadingly advertises exactly the same item with 4/5 weeks delivery.
I have made several purchases from Mohd and have always been satisfied.
During the last one, however, I had a problem with the assembly of a lamp; thanks to the support of the excellent customer service (and especially thanks to Tania), I sent it back and in the end my lamp was repaired and working.
Tania supported me every step of the way, I can only recommend her wholeheartedly.
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Mar 19, 2023
For my new home I ordered most of the furniture from MOHD. It was an amazing experience. The service and price quality was excellent. Najeeb was so kind and helpful with sending me quotes and advising. I received all of the furniture within promissed delays and we are very much satisfied with the quality and beauty of the furniture.Thank you MOHD!
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Mar 28, 2023
Esperienza straordinaria, desideravo tanto un pezzo di design e con MOHD sono riuscita ad averlo ad un ottimo prezzo e velocemente!
Loro sono stati molto gentili, sempre presenti con innumerevoli mail e disponibili alle mie esigenze... Farò altri acquisti. Grazie!
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Mar 28, 2023
Ho acquistato 2 oggetti e se per il primo tutto è andato perfettamente , col secondo abbiamo avuto di ersi disguidi, ma proprio in quest’occasione ho avuto modo di apprezzare un ottimo servizio di customer care: precisi, puntuali nelle risposte e risolutivi.
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Mar 1, 2023
Fantastic items, reasonable prices, and excellent customer service (-I specifically worked with Milad to purchase lightning fixtures). Items are as described, arrived quickly and well packed.
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Mar 28, 2023
Nonostante un piccolo problema su un acquisto vorrei congratularmi con Marilena per la disponibilità e la celerità nel risolvere il tutto nel minor tempo possibile. Super consigliato
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Mar 9, 2023
I was very satisfied with both the sales and after-sales service.
Fabrizio and Tania were always very quick and polite in their replies.
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Mar 4, 2023
very efficient service, I had received the wrong goods, replaced as quickly as possible. I will use it more often. Thanks to Marilena
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Mar 16, 2023
Serious company with excellent products and excellent customer service. I will definitely repurchase other products.
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Mar 24, 2023
Everything went well, from costumer service until delivery. The chair is beautiful!
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Mar 13, 2023
Servizio clienti eccellente, disponibilità, efficienza e rapidità nelle risposte.
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