TrustmarkValid
TrustmarkValid
certified since: 7/7/2014
updated on: 7/2/2022
shop.mohd.it/en/ is checked and certified according to the Trusted Shops quality criteria
- Verified identity
- Protection of personal data
- Clear ordering process
Secured by a guarantee
At shop.mohd.it/en/, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more
Reviews for shop.mohd.it/en/
This is how we ensure that reviews come from real consumers.
the most relevant positive review
7 months ago
I have been shopping at Mohd online for six months now. The products are fantastic with many brands and items in stock which I would have otherwise needed to wait many weeks for if I ordered them locally. Delivery to Melbourne Australia is reasonable, approx. 1 week from Italy via DHL each time. I recently needed to exchange a faulty item and the customer service team were super accommodating and responsive, resolving the issue in a timely manner. Thanks MOHD!!
Read more
Report review
Show all positive reviews
the most relevant critical review
13 days ago
I placed my order 14 weeks ago for a blue La Marzocca Linea based on delivery date of ±5 weeks. One week after placing the order @MOHD delayed delivery to ±14 weeks.
Today, it's ±14 weeks since I placed the order and the delivery date has changed again to unknown "we are now awaiting for a new delivery date"
Two of my 4 requests to the customer team remain un-answered. And yet the MOHD website you still misleadingly advertises exactly the same item with 4/5 weeks delivery.
Read more
Report review
Show all critical reviews
Reviews for shop.mohd.it/en/
Filter
Sort by Relevance
Verified review
2 months ago
Ottima assistenza clienti che mi ha permesso di sistemare ritardi del corriere. Servizio attento alle richieste del cliente, veloce e cortese. Ottima esperienza d’acquisto online
Report review
Verified review
1 month ago
Report review
Verified review
1 month ago
Report review
Verified review
2 months ago
Report review
Verified review
2 months ago
I put my order in January and didn't ship until today- the protection also does not work as they have told me my protection ended before I get the goods. I'm trying just to get my money back and couldn't so far.
Report review
Verified review
3 months ago
Je recommande le site Mohd en particulier Franscesca qui m'a fait un prix sur le meuble. Lorsque j'ai reçu le meuble en parfait état le fabricant a omis d'envoyer une pièce et je me suis retournée auprès de Francesca qui à toute suite fait le nécessaire pour que je reçois au plus vite la pièce qui manquer, malgré l'approvisionnement des matières premières. Un grand merci à Francesca par son sérieux et surtout à son professionnalisme.
Nadine (France)
Report review
Verified review
3 months ago
Bought 3 items only 2 delivered. The team (thanks Francesce) solved the problem and sent me quickly the missing stool. Thanks
Report review
Verified review
3 months ago
Un bon service commercial, du répondant (Aléandra), une entreprise à recommander
Report review
Verified review
3 months ago
Prompt shipment with great protection.
Report review
Verified review
3 months ago
Report review
Verified review
3 months ago
Report review
Verified review
3 months ago
Report review
Verified review
3 months ago
No answer for the time of dispatch since I ordered a week ago.
Report review
Verified review
3 months ago
I have sent out few emails about my orders and no reply !
Report review
Verified review
4 months ago
I have chosen mohd to buy lighting fixtures for our two cottages in Lapland, Finland because of the wide options to choose from. I am very satisfied of the costumer service and the products that I have received. The free delivery is also a big plus too. I highly recommend this shop and I will be ordering bulk orders again from here for our future interior projects if needed.
Report review
Verified review
4 months ago
Unfortunately the Artemide lamp was damaged when delivered to me. Although I had omitted to keep the packaging material (so that mohd would have been enabled to ascertain the cause of the damage), Silviana from mohd customer service made sure thai I will be sent a new lamp. Very customer-centric approach - many thanks!!
Report review
Verified review
4 months ago
Excellent and professional service. Francesca was very attentive to my questions and helped me receive an excellent clock with all the required equipment to mount it. I was very happy and would definitely buy from MOHD again. Thank you!
Report review
Verified review
4 months ago
Ottima esperienza. Ho trovato il servizio clienti eccezionale, Roberto è stato puntuale e gentilissimo. Il tavolino acquistato è arrivato nei tempi previsti ed in un ottimo imballo. Sono molto contento del mio acquisto!
Report review
Verified review
4 months ago
Accueil chaleureux. Equipe à l'écoute et disponible rapidement.
Produit reçu avec 2 jours d'avance !!
Je recommande Modh vivement !!
Grazie mille !!
Report review