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Top positive review
Jul 19, 2023
I'd like to express how impressed I am with MOHD's customer care, and Simona, in particular. Simona provided a remarkable customer care! She solved my issue in no time. Simona was extremely professional and very friendly. Her directions were very clear and very easy to understand what I gad to provide to her to solve my problem. Overall, it was a great experience. And my replacement item came yesterday, and it is in excellent condition. Thank you, Simona!!!! And thank you, MOHD!
I orderd 4 coffee cups.
That’s how it was described:
KU Kaffeetasse - Set 4 Stück
1 35,61 CHF
I expected to get 4 cups, but I received only one. I tried to get in contact with them, but no reaction!
What can I do? What can you do?
My order delayed 3weeks behind the estimated arrival day to the warehouse. Yet, costumer service, Angelo, was really helpful, kept me update with the status all along. It is much appreciated.
Oct 31, 2023
Fast and efficient customer support
Sep 27, 2023
Issue was solved professionally by Angelo
I have had a delayed shipment issue.
Angelo at the customer service was helpful and competent. I was pleasantly surprised that my package arrived promptly after Angelo’s reply.
MOHD would keep me as a customer because of Angelo
Jan 12, 2023
Finally arrived correct
The product took longer to arrive than advertised, but finally everything is correct.
Thanks for your atention Mrs. Simona.
May 19, 2023
Qualità e buon servizio
I prodotti e i prezzi sono sempre interessanti. I tempi di consegna sono variabili, ma il servizio clienti è sempre pronto, puntuale e gentile.
Jan 9, 2023
Article of inferior quality, but good regulation of the defect and replacement
Article of inferior quality, was but the defect was remedied satisfactorily by a replacement delivery,
Apr 22, 2023
We were happy with design service and color matching! Delivery times can be improved