shop.mohd.it/en/Reviews:
130 reviews in the last 12 months1,297 total reviews
Excellent
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Top positive review
Jul 19, 2023
Verified review
I'd like to express how impressed I am with MOHD's customer care, and Simona, in particular. Simona provided a remarkable customer care! She solved my issue in no time. Simona was extremely professional and very friendly. Her directions were very clear and very easy to understand what I gad to provide to her to solve my problem. Overall, it was a great experience. And my replacement item came yesterday, and it is in excellent condition. Thank you, Simona!!!! And thank you, MOHD!
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Top negative review
13 days ago
Verified review
Purtroppo devo dare solo tre stelle in quanto come da foto allegate, lo sgabello Aaron di La Palma è arrivato con un evidente difetto di verniciatura sul tavolino e un difetto del medesimo tipo ma più piccolo alla base. Avendo una certa dimestichezza con i lavori di bricolage sono riuscito a riverniciare le parti, dando una sorta di " goffratura" in linea col mio arredamento. Non ho provveduto a richiedere il cambio, visti i lunghi tempi di attesa ( più di due mesi) e avendo corretto molto bene il difetto. Perfetti gli oggettini ordinati assieme allo sgabello. Una nota di merito alla signora Marilena del client support che è stata gentilissima e disponibilissima in tutte le fasi di assistenza al cliente, motivando sempre i ritardi e proponendo alternative per i piccoli prodotti ordinati ed esauriti. Perfetto l' imballo di Mohd a cui avrei dato cinque stelle, solo un po' deluso da La Palma, per la non cometa attenzione al prodotto finito, considerando peraltro i costi. Un cordiale saluto.
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Reviews for shop.mohd.it/en/
Oct 9, 2023
Verified review
Helpful customer service
My order delayed 3weeks behind the estimated arrival day to the warehouse. Yet, costumer service, Angelo, was really helpful, kept me update with the status all along. It is much appreciated.
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Oct 26, 2023
Verified review
Great service and follow-up
I had issues with shipping fees and timeline, but Silvia and the MOHD team handled my concerns swiftly and professionally. I'd definitely shop there again, and have enjoyed their products!
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Oct 8, 2023
Verified review
I bought a very nice chair for my father, a very important and touching gift. Aleandra was side by side for alla the time of the purchasing! I really recommend her and the company!
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Jun 8, 2023
Verified review
Excellent contact commercial avec les differentes personnes avec qui nous avons été en relation. Meubles livrés parfaitement emballés en Corse.
Nous sommes pleinement satisfaits
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Oct 30, 2023
Verified review
Ho avuto un problema con un prodotto e Marilena in breve tempo ha risolto in maniera molto professionale. Mi hanno sostituito i prodotti, non ci credevo nemmeno io. Complimenti!
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Sep 8, 2023
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Une excellente expérience client!
Très bonne communication sur le suivi des commandes. Le service clients et après vente est très réactif et efficace. Je recommande et n’hésiterai pas à commander à nouveau
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Apr 22, 2023
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Mohd offre una vastissima scelta tra i migliori marchi di design e presenta tutte le novità del mercato. Inoltre il Servizio Clienti è sempre molto disponibile e gentile.
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May 24, 2023
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Very satisfied with Mohd service
We have ordered a table and a little screw was missing. The team of Mohd have been very kind and helpful to get the piece. We are very satisfied with their service.
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AR
andrea r.
savigliano
Aug 23, 2023
Verified review
Very professional.
Even if we are in Summer holiday, the staff provided feedback quickly and they sent the goods in time.
They have a lot of staff that you can buy.
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May 17, 2023
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Great customer service!
Thank you for your Quick answer to my mail and you took good care of my problem by sending me quickly a new flute of champagne which was broken during delivery!
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Oct 26, 2023
Verified review
Equipe qui répond très vite à toutes les demandes (devis, échantillons de tissus, réclamations). Site fiable avec un large choix d'objets et meubles design.
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Dec 6, 2023
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Tania, efficiente e cortese
Mi ha risolto subito un problema relativo al corriere per l' indirizzo della consegna.
Bravissima Tania
Grazie OTTIMO LAVORO!!
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Jun 30, 2023
Verified review
Outstanding customer service and excellent prices! Had a problem with damaged shipment but Angelo handled it with speed, professionalism, and courtesy.
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May 19, 2023
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Qualità e buon servizio
I prodotti e i prezzi sono sempre interessanti. I tempi di consegna sono variabili, ma il servizio clienti è sempre pronto, puntuale e gentile.
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SM
Shital M.
Dublin, Ireland
May 9, 2023
Verified review
Recommend shopping with it. We weren't sure initially but the communication is clear on the timing and then delivery was perfect.
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May 10, 2023
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Great customer service
Our product arrived damaged, but Mohd handled the issue without any difficulty and sent us a replacement as soon as possible.
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Apr 19, 2023
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Très bon conseiller, très efficace et professionnel !
Je recommande MOHD et Aleandra!
Merci pour tout et à très bientot
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Jun 21, 2023
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Servizio clienti eccellente.
Gentili e disponibili nelle risposte e nel trovare soluzioni a qualsiasi tipo di problema
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Jun 12, 2023
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Tania ha risposto e risolto il problema che ho avuto con una lampada da appoggio con rapidità e nel migliore dei modi.
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Apr 26, 2023
Verified review
Very helpful services to choose the colors and shape of the furnitures and outstanding products in terms of quality
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