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shop.mohd.it/en/Reviews

: 1,033Excellent

4.60

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with Buyer Protection

certified since: 7/7/2014
updated on: 8/14/2022
shop.mohd.it/en/ is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

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At shop.mohd.it/en/, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: 7/7/2014
updated on: 8/14/2022
shop.mohd.it/en/ is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At shop.mohd.it/en/, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for shop.mohd.it/en/

152 verified reviews in the last 12 months

1,033 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


2 months ago
I specially appreciated my experience with Mohd for the great customer service. There was a small issue with the item I bought and the team was very quick to organise a replacement. I'm pleased with the item and will be shopping with them again.
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the most relevant critical review


2 months ago
I placed my order 14 weeks ago for a blue La Marzocca Linea based on delivery date of ±5 weeks. One week after placing the order @MOHD delayed delivery to ±14 weeks. Today, it's ±14 weeks since I placed the order and the delivery date has changed again to unknown "we are now awaiting for a new delivery date" Two of my 4 requests to the customer team remain un-answered. And yet the MOHD website you still misleadingly advertises exactly the same item with 4/5 weeks delivery.
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Reviews for shop.mohd.it/en/

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(12)
(11)
 Verified review
11 days ago
I paid USD320 extra to have a "in stock" item to be sent by air courier on their website (price quotation attached), but the shop then contacted me via email saying that they offer me EUR150 refund to ship the item by sea immediately, which would take 30 days. I rejected and they told me the time to send the item by air would be 30 days as well and stop responding to me..so I think this is quite absurd to charge extra for air courier but the time it takes by a cheaper method (by sea) would be the same as the more expensive method (by air)
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18 days ago
I have never received my order .
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19 days ago
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 Verified review
1 month ago 
In-stock item turned out to be not in stock. No attempt to proactively communicate this. Still waiting for the refund, too.
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 Verified review
2 months ago
Honesty
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 Verified review
2 months ago
The item we ordered got lost by DHL. I received an official mail from DHL saying that the sender has to take care for the reimbursement through DHL. I contacted MOHD several times, but no reply at all. The quality of the products might be good (unable to rate this as I never received it) but customer service is a shame. I can only conlude that MOHD got the reimbursement from DHL but we never got the item we ordered
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 Verified review
2 months ago
I placed my order 14 weeks ago for a blue La Marzocca Linea based on delivery date of ±5 weeks. One week after placing the order @MOHD delayed delivery to ±14 weeks. Today, it's ±14 weeks since I placed the order and the delivery date has changed again to unknown "we are now awaiting for a new delivery date" Two of my 4 requests to the customer team remain un-answered. And yet the MOHD website you still misleadingly advertises exactly the same item with 4/5 weeks delivery.
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2 months ago
J'ai particulièrement apprécié le sens commercial de Francesca, notre contact, qui nous a beaucoup accompagné pour régler une petite difficulté administrative liée à une difficulté de livraison. merci Francesca
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 Verified review
3 months ago
I ordered 2 Outdoor Dedon chairs because of short delivery time and price compare to the another companies. One week later I got a call that the delivery time would be much longer than expected. MOHD gave me a choice of a full refund or they would work on shortening the lead-time again. I appreciate their service and that they give me a choice
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 Verified review
3 months ago
I put my order in January and didn't ship until today- the protection also does not work as they have told me my protection ended before I get the goods. I'm trying just to get my money back and couldn't so far.
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4 months ago
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4 months ago
No answer for the time of dispatch since I ordered a week ago.
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4 months ago
Nice TATO cover. It takes some time but article was delivered and looks very good.
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4 months ago
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6 months ago
Commande d’un luminaire à prix plus intéressant que sur d’autres enseignes, un peu d’attente pour la livraison, pas de notice pour le montage, luminaire qui ne fonctionnait pas une fois monté mais heureusement le service client a assuré un bon suivi et aider à la résolution du problème de façon efficace. Merci MOHD 👍🏼
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 Verified review
6 months ago 
Friendly and fast answers to questions. Unfortunately the article I bought, was not available. The WEBsite was updated later on. Money was reimbursed immediately. Would try again to buy here - but ask for availability BEFORE the first * clicks * for buying done.
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6 months ago
A beautiful trip in the italian design ....
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6 months ago
Great experience of design and shopping!
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7 months ago
The product I ordered was discontinued…. Waiting for my money back
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7 months ago
I like the prices and variety of products and they are very trustworthy. I have been shopping for years. I do not like the fact that they are very slow to reply to e-mails and sometimes they do not reply at all. This will not provide comfort to first time clients
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