I specially appreciated my experience with Mohd for the great customer service. There was a small issue with the item I bought and the team was very quick to organise a replacement. I'm pleased with the item and will be shopping with them again.
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the most relevant critical review
2 months ago
I placed my order 14 weeks ago for a blue La Marzocca Linea based on delivery date of ±5 weeks. One week after placing the order @MOHD delayed delivery to ±14 weeks.
Today, it's ±14 weeks since I placed the order and the delivery date has changed again to unknown "we are now awaiting for a new delivery date"
Two of my 4 requests to the customer team remain un-answered. And yet the MOHD website you still misleadingly advertises exactly the same item with 4/5 weeks delivery.
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Verified review
6 months ago
Sito bene impostato, professionalità e competenza. Il prodotto è arrivato nei tempi e preventivamente tutte le info su quanto stava per avvenire: dalla fattura al monitoraggio della spedizione. Ottima assistenza .
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6 months ago
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6 months ago
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6 months ago
Servizio clienti professionale e molto competente. Esperienza assolutamente positiva
MOHD - Great service especially Valentina. Btw, I ordered from Singapore and all items arrived in good order except there were two defects on one of the dining chair and a standing lamp. However, the exchange process was very smooth and in a few month times, the replacement arrived in good conditions. Thks vm!
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7 months ago
Massima professionalità e competenza oggetti prestigiosi arrivati perfettamente in una lussuosa e ricercata confezione. Punto a favore al signor Roberto che ha curato la compravendita. Vivamente consigliati
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7 months ago
Muy bien.
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7 months ago
The product I ordered was discontinued…. Waiting for my money back
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7 months ago
Very fast the delivery and the chairs were exactly like i would like.top!
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7 months ago
Excellent service and efficient resolution of any problems!
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7 months ago
Excellent customer service and expertise from Valentina every time I purchase furniture. Always swift in their responses and also good prices and excellent deliveries.
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7 months ago
I like the prices and variety of products and they are very trustworthy. I have been shopping for years.
I do not like the fact that they are very slow to reply to e-mails and sometimes they do not reply at all. This will not provide comfort to first time clients
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7 months ago
very poor communication, I have sent 2 emails 5 days ago with no response at all!!
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7 months ago
I found what I was looking for and the price was too good to be true, about 1/4 the price charged by everyone else. I hesitated, usually if it's too good to be true, it's not real. But it was...fantastic experience. Customer service was quick to answer my question, my purchase shipped quickly, and I got exactly what I was expecting.
I am very satisfied with all the process.
They are trustworthy and so I felt comfortable during my order.
It was a thousand kilometers distance far away company from me.
But I could trust MOHD.it.
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