I specially appreciated my experience with Mohd for the great customer service. There was a small issue with the item I bought and the team was very quick to organise a replacement. I'm pleased with the item and will be shopping with them again.
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the most relevant critical review
2 months ago
I placed my order 14 weeks ago for a blue La Marzocca Linea based on delivery date of ±5 weeks. One week after placing the order @MOHD delayed delivery to ±14 weeks.
Today, it's ±14 weeks since I placed the order and the delivery date has changed again to unknown "we are now awaiting for a new delivery date"
Two of my 4 requests to the customer team remain un-answered. And yet the MOHD website you still misleadingly advertises exactly the same item with 4/5 weeks delivery.
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Reviews for shop.mohd.it/en/
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9 months ago
Just a quick note to thank you so much for the lovely Durame Breathe cabinet that you organised to be manufactured and delivered to our home in London.
It is absolutely perfect and fits our home beautifully. It arrived in amazing condition as well. We are so very happy with it.
We will most definitely use MOHD again for future purchases.
We purchased few months ago a lamp shade from Paola Navone and we experienced few problems regarding the color of the product.
The after sale service was really reactive and efficient and did is best to solve the problem.
If you experience any problem you will always have someone to support you, this notion is lacking nowadays so thank you Modh for that!
9 months ago
My vipp clothes bin arrived super fast and was in PERFECT condition, plus,
shop.mohd has items I can't find anywhere else; XOX!
Thank you for a fantastic first purchase; it will not be my last.
Huge variaty of products, you can find almost everything. Customer service at its best! They were available via email to contact them at anytime. And even when everything was going wrong (part of our shipment was lost) they found the solution and keeped us satisfied. Special thanks to Silvia for all her efforts.
10 months ago
Extremely happy with armchair ordered! A very big thank you to Mohd team, amazing service, always providing quick responses and supporting throughout the process.
Highly recommend for great service and fantastic prices on designer furniture!
11 months ago
Very efficient service for high quality design products.
Very responsive and responsible MOHD team: Silviana from after sales team is highly committed and fast and helpful. Really appreciate her support. And Alessandra does everything she an to help. It's great!
1 year ago
I was a bit worried to purchase such an expensive set of items online, but everything went very smoothly. My customer support person, Silvia, was very responsive and lovely through the whole process. The items were well delivered and I'm very happy with the outcome.
The team were excellent.I ordered many pieces for delivery to Melbourne and no request was too much trouble.The team sent me fabric samples,dimensions and answered many questions quickly and efficiently.When the items arrived they were perfect and the delivery process was seamless.The couple of items that were damaged were replaced immediately without issue.I will definitely use them again