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shop.mohd.it/en/Reviews

: 1,036Excellent

4.60

Trustmark
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with Buyer Protection

Trustmark
Valid

with Buyer Protection

certified since: 7/7/2014
updated on: 8/18/2022
shop.mohd.it/en/ is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At shop.mohd.it/en/, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: 7/7/2014
updated on: 8/18/2022
shop.mohd.it/en/ is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At shop.mohd.it/en/, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for shop.mohd.it/en/

155 verified reviews in the last 12 months

1,036 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


2 months ago
I specially appreciated my experience with Mohd for the great customer service. There was a small issue with the item I bought and the team was very quick to organise a replacement. I'm pleased with the item and will be shopping with them again.
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the most relevant critical review


2 months ago
I placed my order 14 weeks ago for a blue La Marzocca Linea based on delivery date of ±5 weeks. One week after placing the order @MOHD delayed delivery to ±14 weeks. Today, it's ±14 weeks since I placed the order and the delivery date has changed again to unknown "we are now awaiting for a new delivery date" Two of my 4 requests to the customer team remain un-answered. And yet the MOHD website you still misleadingly advertises exactly the same item with 4/5 weeks delivery.
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Reviews for shop.mohd.it/en/

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(1)
(11)
 Verified review
15 days ago
I paid USD320 extra to have a "in stock" item to be sent by air courier on their website (price quotation attached), but the shop then contacted me via email saying that they offer me EUR150 refund to ship the item by sea immediately, which would take 30 days. I rejected and they told me the time to send the item by air would be 30 days as well and stop responding to me..so I think this is quite absurd to charge extra for air courier but the time it takes by a cheaper method (by sea) would be the same as the more expensive method (by air)
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 Verified review
22 days ago
I have never received my order .
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 Verified review
1 month ago 
In-stock item turned out to be not in stock. No attempt to proactively communicate this. Still waiting for the refund, too.
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 Verified review
1 month ago
Sehr sehr lange Wartezeit von über 4 Wochen, Kommunikation mit Verkäufer schwierig und eher Salamitaktik ohne Verbindlichkeit, erst nach Einschalten von TrusteShop (dort auch keine Reaktion) und dann PayPal wurde die Ware verschickt und ist jetzt endlich da. Ware ist gut. Würde aber nicht nochmal dort bestellen. Nicht zuverlässig genug.
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 Verified review
2 months ago
Honesty
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 Verified review
2 months ago
The item we ordered got lost by DHL. I received an official mail from DHL saying that the sender has to take care for the reimbursement through DHL. I contacted MOHD several times, but no reply at all. The quality of the products might be good (unable to rate this as I never received it) but customer service is a shame. I can only conlude that MOHD got the reimbursement from DHL but we never got the item we ordered
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 Verified review
2 months ago
I placed my order 14 weeks ago for a blue La Marzocca Linea based on delivery date of ±5 weeks. One week after placing the order @MOHD delayed delivery to ±14 weeks. Today, it's ±14 weeks since I placed the order and the delivery date has changed again to unknown "we are now awaiting for a new delivery date" Two of my 4 requests to the customer team remain un-answered. And yet the MOHD website you still misleadingly advertises exactly the same item with 4/5 weeks delivery.
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 Verified review
4 months ago
I put my order in January and didn't ship until today- the protection also does not work as they have told me my protection ended before I get the goods. I'm trying just to get my money back and couldn't so far.
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 Verified review
4 months ago
No answer for the time of dispatch since I ordered a week ago.
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 Verified review
7 months ago
The product I ordered was discontinued…. Waiting for my money back
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 Verified review
7 months ago
very poor communication, I have sent 2 emails 5 days ago with no response at all!!
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 Verified review
9 months ago
On November 8th I ordered two Kristina Dam curved side tables from Mohd Shop. The expected delivery was December 13th, so I took that day off. DHL attempted to deliver it earlier, but I was not home. When the delivery finally arrived on December 13th at 7:18 EST, only 1 table was delivered. I have emailed MOHD shop, sent a message through the website and this morning sent another message through f
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