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shop.mohd.it/en/Reviews

: 1,006Excellent

4.61

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certified since: 7/7/2014
updated on: 6/30/2022
shop.mohd.it/en/ is checked and certified according to the Trusted Shops quality criteria
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certified since: 7/7/2014
updated on: 6/30/2022
shop.mohd.it/en/ is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At shop.mohd.it/en/, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for shop.mohd.it/en/

136 verified reviews in the last 12 months

1,006 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


7 months ago
I have been shopping at Mohd online for six months now. The products are fantastic with many brands and items in stock which I would have otherwise needed to wait many weeks for if I ordered them locally. Delivery to Melbourne Australia is reasonable, approx. 1 week from Italy via DHL each time. I recently needed to exchange a faulty item and the customer service team were super accommodating and responsive, resolving the issue in a timely manner. Thanks MOHD!!
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the most relevant critical review


10 days ago
I placed my order 14 weeks ago for a blue La Marzocca Linea based on delivery date of ±5 weeks. One week after placing the order @MOHD delayed delivery to ±14 weeks. Today, it's ±14 weeks since I placed the order and the delivery date has changed again to unknown "we are now awaiting for a new delivery date" Two of my 4 requests to the customer team remain un-answered. And yet the MOHD website you still misleadingly advertises exactly the same item with 4/5 weeks delivery.
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Reviews for shop.mohd.it/en/

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 Verified review
9 days ago
I specially appreciated my experience with Mohd for the great customer service. There was a small issue with the item I bought and the team was very quick to organise a replacement. I'm pleased with the item and will be shopping with them again.
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15 days ago
J'ai particulièrement apprécié le sens commercial de Francesca, notre contact, qui nous a beaucoup accompagné pour régler une petite difficulté administrative liée à une difficulté de livraison. merci Francesca
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 Verified review
22 days ago
Ho ricevuto tutto in tempi celeri, purtroppo ho ricevuto un articolo arrivato lesionato, ma dopo diverse comunicazioni, grazie alla Signora Tania, tutto è stato risolto nel migliore dei modi.
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 Verified review
9 days ago 
Item arrived damaged,was not packed sufficient. Seller was really helpful with replacement.
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22 days ago
Professional customer support, received the item in perfect condition
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 Verified review
24 days ago
Great and efficient service, product quality is amazing
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 Verified review
1 month ago
Ottimo servizio spedizione e customer care
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 Verified review
14 days ago
Excellent service, thank you
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16 days ago 
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 Verified review
1 month ago
I purchased a < Fritz Hansen - Ikebana Vase Long > Upon arrival the metal studs were broken. I wrote to the seller and sending pictures. Their response was prompt and the service was professional. I was initially doubting the potential response and how they would replace or refund the funds. They immediately sent the same item without hassle Great service and communication. I would purchase from them again!!!!!
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 Verified review
1 month ago
I ordered 2 Outdoor Dedon chairs because of short delivery time and price compare to the another companies. One week later I got a call that the delivery time would be much longer than expected. MOHD gave me a choice of a full refund or they would work on shortening the lead-time again. I appreciate their service and that they give me a choice
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 Verified review
1 month ago
I highly recommend working with Silviana from Mohd. Even though my items were a little late, she was incredibly helpful and persistent with me throughout. Thank you Silviana for your excellent customer service!
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 Verified review
2 months ago
efficienza e precisione hanno contraddistinto il negozio e i suoi collaboratori, i quali, anche a distanza, ci hanno assistito come meglio non potevamo chiedere. Consigliato a tutti senza il minimo dubbio.
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2 months ago
Sono in procinto del terzo acquisto da loro. Azienda seria ed affidabile. Prodotti conformi e di qualità, ottima assistenza pre e post vendita e consegne nei tempi. Assolutamente consigliata.
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2 months ago
Ottima assistenza clienti che mi ha permesso di sistemare ritardi del corriere. Servizio attento alle richieste del cliente, veloce e cortese. Ottima esperienza d’acquisto online
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 Verified review
2 months ago
Amazing client service Helpful and prompt assistance. Excellent quality of the products. All in all a great shopping experience.
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1 month ago
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1 month ago
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1 month ago
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2 months ago
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