shop.mohd.it/en/- Logo - reviews

shop.mohd.it/en/Reviews

: 1,033Excellent

4.60

Trustmark
Valid

with Buyer Protection

Trustmark
Valid

with Buyer Protection

certified since: 7/7/2014
updated on: 8/14/2022
shop.mohd.it/en/ is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At shop.mohd.it/en/, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: 7/7/2014
updated on: 8/14/2022
shop.mohd.it/en/ is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At shop.mohd.it/en/, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for shop.mohd.it/en/

152 verified reviews in the last 12 months

1,033 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


2 months ago
I specially appreciated my experience with Mohd for the great customer service. There was a small issue with the item I bought and the team was very quick to organise a replacement. I'm pleased with the item and will be shopping with them again.
Report review

Show all positive reviews

the most relevant critical review


2 months ago
I placed my order 14 weeks ago for a blue La Marzocca Linea based on delivery date of ±5 weeks. One week after placing the order @MOHD delayed delivery to ±14 weeks. Today, it's ±14 weeks since I placed the order and the delivery date has changed again to unknown "we are now awaiting for a new delivery date" Two of my 4 requests to the customer team remain un-answered. And yet the MOHD website you still misleadingly advertises exactly the same item with 4/5 weeks delivery.
Report review

Show all critical reviews

Reviews for shop.mohd.it/en/

Filter 
Sort by Latest first 
(127)
(1)
 Verified review
5 days ago
Ho ricevuto un prodotto che evidentemente si è rotto durante il trasporto, dopo la mia segnalazione sono stata contattata immediatamente, (Sig.ra Marilena) ha gestito tutto in maniera davvero rapida riuscendo ad ottenere una cosegna da parte del fornitore anticipata di quasi un mese, non posso che ringraziare della cortesia della disponibilità e della professionalità con cui è stato gestito il mio ordine!
Report review
 Verified review
10 days ago
the upgate of the orfer by the online customer service Marilena
Report review
 Verified review
10 days ago
the price and the service, the update of the order
Report review
 Verified review
17 days ago 
Delivery earlier than annonced, good information about the date of delivery.
Report review
 Verified review
18 days ago
Ottima esperienza di acquisto! Ampia scelta di articoli di design, spedizioni sempre veloci e gentilezza e disponibilità nel risolvere eventuali contrattempi! Non avrei potuto chiedere di più! Grazie
Report review
 Verified review
23 days ago
During the ordering process I asked a lot of questions, but they were always friendly and detailed to me.
Report review
 Verified review
23 days ago
The goods were super fast shipped
Report review
 Verified review
25 days ago
Report review
 Verified review
25 days ago
Je recommande ce site le service est excellent, nous avons eu affaire à Aleandra qui est une excellente vendeuse !!!
Report review
 Verified review
25 days ago
6 1/2 month waiting is not acceptable in particular when this could have been avoided in booking the table at the fabric , as I suggested since I was aware there were 80 table available ! Me needing to come and get the informations about the order neither. Never received as requested the contact of the manager. And another 10 days just for the shipping. The relation ship lady was very kind that on the positive note ! Price were in line with my expectations but not the delay !
Report review
 Verified review
1 month ago
Some minor part part of a lamp was broken when I received it. Thanks to great work with Silviani we got it sorted
Report review
 Verified review
1 month ago
Report review
 Verified review
1 month ago
Ordered three items. Three of theme were immediately available, the third one would be available in three months. Got in touch with customer service, asking them to ship the items that were already available and telling them they could charge me the extra shipping costs for the remaining item. Customer service emailed me right away and they also offered to pay for the extra shipping costs. I received the items in less than three days (domestic shipping from Italy to Italy). I'm totally satisfied. MOHD has become my reference point for design-related e commerce.
Report review
 Verified review
1 month ago
Professionali e disponibili, top!
Report review
 Verified review
1 month ago
Report review
 Verified review
1 month ago
Nous avons fait plusieurs commandes, tout c'est à chaque fois très bien passé. En cas de délais nous recevons un mail de mise à jour de la commande. Le suivi est très clair. Le support est lui aussi très réactif pour un meuble nous avons eu besoin d'outils spécifique pour l'assembler, outils fournis par le support à leur frais.
Report review
 Verified review
1 month ago
Report review
 Verified review
1 month ago
This was our second purchase from Mohd. They have an outstanding selection of really unique design pieces at very competitive prices. However, most importantly, they have a great customer service - they are extremely knowledgeable and are available to provide a consultation, are very patient to respond to all questions, as well as to immediately follow up if something goes wrong during shipment. Sylvia is truly exceptional, a true pleasure to work with.
Report review
 Verified review
1 month ago
Fantastic customer service.
Report review
 Verified review
1 month ago 
Muy excelente servicio.
Report review