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updated on: 8/17/2022
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Reviews for shop.mohd.it/en/
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the most relevant positive review
2 months ago
I specially appreciated my experience with Mohd for the great customer service. There was a small issue with the item I bought and the team was very quick to organise a replacement. I'm pleased with the item and will be shopping with them again.
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the most relevant critical review
2 months ago
I placed my order 14 weeks ago for a blue La Marzocca Linea based on delivery date of ±5 weeks. One week after placing the order @MOHD delayed delivery to ±14 weeks.
Today, it's ±14 weeks since I placed the order and the delivery date has changed again to unknown "we are now awaiting for a new delivery date"
Two of my 4 requests to the customer team remain un-answered. And yet the MOHD website you still misleadingly advertises exactly the same item with 4/5 weeks delivery.
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Reviews for shop.mohd.it/en/
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3 months ago
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4 months ago
Je recommande le site Mohd en particulier Franscesca qui m'a fait un prix sur le meuble. Lorsque j'ai reçu le meuble en parfait état le fabricant a omis d'envoyer une pièce et je me suis retournée auprès de Francesca qui à toute suite fait le nécessaire pour que je reçois au plus vite la pièce qui manquer, malgré l'approvisionnement des matières premières. Un grand merci à Francesca par son sérieux et surtout à son professionnalisme.
Nadine (France)
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4 months ago
Amazing client service
Helpful and prompt assistance. Excellent quality of the products. All in all a great shopping experience.
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4 months ago
I highly recommend working with Silviana from Mohd. Even though my items were a little late, she was incredibly helpful and persistent with me throughout. Thank you Silviana for your excellent customer service!
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4 months ago
efficienza e precisione hanno contraddistinto il negozio e i suoi collaboratori, i quali, anche a distanza, ci hanno assistito come meglio non potevamo chiedere.
Consigliato a tutti senza il minimo dubbio.
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4 months ago
Sono in procinto del terzo acquisto da loro.
Azienda seria ed affidabile.
Prodotti conformi e di qualità, ottima assistenza pre e post vendita e consegne nei tempi. Assolutamente consigliata.
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4 months ago
Ottima assistenza clienti che mi ha permesso di sistemare ritardi del corriere. Servizio attento alle richieste del cliente, veloce e cortese. Ottima esperienza d’acquisto online
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4 months ago
Bought 3 items only 2 delivered. The team (thanks Francesce) solved the problem and sent me quickly the missing stool. Thanks
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4 months ago
Nice TATO cover. It takes some time but article was delivered and looks very good.
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4 months ago
Prompt shipment with great protection.
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4 months ago
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4 months ago
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8 months ago
I have been shopping at Mohd online for six months now. The products are fantastic with many brands and items in stock which I would have otherwise needed to wait many weeks for if I ordered them locally. Delivery to Melbourne Australia is reasonable, approx. 1 week from Italy via DHL each time. I recently needed to exchange a faulty item and the customer service team were super accommodating and responsive, resolving the issue in a timely manner. Thanks MOHD!!
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1 year ago
Very happy both with our Tribù outdoor lounge & chairs and especially with mohd: We experienced excellent advice, perfect and very friendly communication before the order and during the delivery period with Gianluca & his mohd team > mohd sells great furniture at fair prices. An extremely reliable company and highly recommended. Well be ordering at mohd again! Thank you very much Gianluca & team
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The team were excellent.I ordered many pieces for delivery to Melbourne and no request was too much trouble.The team sent me fabric samples,dimensions and answered many questions quickly and efficiently.When the items arrived they were perfect and the delivery process was seamless.The couple of items that were damaged were replaced immediately without issue.I will definitely use them again
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8 months ago
Je tiens à remercier MOHD pour son service après vente impeccable et spécialement Francesca pour son aide et son engagement sans faille.
J'ai reçu deux deux fois une lampe cassée pendant le transport et Francesca a chaque fois fait le nécessaire pour renvoyer une nouvelle lampe neuve dans un court délai. La 3ème lampe fut la bonne et je peux recommander MOHD à tout acheteur, sans souçis.
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Gianluca is one of the most knowledgeable and most ethical agents in the promotion of modern Italian design in Italy and abroad. I have been very fortunate to be his customer for the past few years I highly recommend Gianluca to anyone who wants to have a high quality product with the highest quality service available. Thanks a million always, Gianluca, to you and to your entire team !!
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Really pleased with our sofa.I had a choice of ordering it in a shop in London or over the internet at Mohd. I received much better service over the internet and what is more important a better price! I felt I was very well looked after by a designated person who was promptly answering all my questions, helped me to make a choice and was in touch throughout until a hassle free delivery.
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5 months ago
I have chosen mohd to buy lighting fixtures for our two cottages in Lapland, Finland because of the wide options to choose from. I am very satisfied of the costumer service and the products that I have received. The free delivery is also a big plus too. I highly recommend this shop and I will be ordering bulk orders again from here for our future interior projects if needed.
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1 year ago
I was buying a Vitra Eames Chair, I had doubt first ordering it online, but Martina was helping me in the decision process, she always answered my questions immediatelly, and providing best customer service ever. The estimation of shipping was also accurate. In general I experienced wide variety of quality products on good prices, I could chose whatever combination I wanted.
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