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certified since: 7/7/2014
updated on: 8/8/2022
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Reviews for shop.mohd.it/en/
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the most relevant positive review
2 months ago
I specially appreciated my experience with Mohd for the great customer service. There was a small issue with the item I bought and the team was very quick to organise a replacement. I'm pleased with the item and will be shopping with them again.
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the most relevant critical review
2 months ago
I placed my order 14 weeks ago for a blue La Marzocca Linea based on delivery date of ±5 weeks. One week after placing the order @MOHD delayed delivery to ±14 weeks.
Today, it's ±14 weeks since I placed the order and the delivery date has changed again to unknown "we are now awaiting for a new delivery date"
Two of my 4 requests to the customer team remain un-answered. And yet the MOHD website you still misleadingly advertises exactly the same item with 4/5 weeks delivery.
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Reviews for shop.mohd.it/en/
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Verified review
4 days ago
the upgate of the orfer by the online customer service Marilena
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4 days ago
the price and the service, the update of the order
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Delivery earlier than annonced, good information about the date of delivery.
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12 days ago
Ottima esperienza di acquisto! Ampia scelta di articoli di design, spedizioni sempre veloci e gentilezza e disponibilità nel risolvere eventuali contrattempi! Non avrei potuto chiedere di più! Grazie
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12 days ago
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17 days ago
During the ordering process I asked a lot of questions, but they were always friendly and detailed to me.
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17 days ago
The goods were super fast shipped
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18 days ago
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18 days ago
Je recommande ce site le service est excellent, nous avons eu affaire à Aleandra qui est une excellente vendeuse !!!
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21 days ago
Some minor part part of a lamp was broken when I received it. Thanks to great work with Silviani we got it sorted
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24 days ago
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25 days ago
Ordered three items. Three of theme were immediately available, the third one would be available in three months. Got in touch with customer service, asking them to ship the items that were already available and telling them they could charge me the extra shipping costs for the remaining item. Customer service emailed me right away and they also offered to pay for the extra shipping costs.
I received the items in less than three days (domestic shipping from Italy to Italy). I'm totally satisfied. MOHD has become my reference point for design-related e commerce.
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25 days ago
Professionali e disponibili, top!
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1 month ago
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1 month ago
Nous avons fait plusieurs commandes, tout c'est à chaque fois très bien passé.
En cas de délais nous recevons un mail de mise à jour de la commande.
Le suivi est très clair. Le support est lui aussi très réactif pour un meuble nous avons eu besoin d'outils spécifique pour l'assembler, outils fournis par le support à leur frais.
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1 month ago
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1 month ago
This was our second purchase from Mohd. They have an outstanding selection of really unique design pieces at very competitive prices. However, most importantly, they have a great customer service - they are extremely knowledgeable and are available to provide a consultation, are very patient to respond to all questions, as well as to immediately follow up if something goes wrong during shipment. Sylvia is truly exceptional, a true pleasure to work with.
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1 month ago
Fantastic customer service.
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1 month ago
Amazing!! Awesome and professional people. Fast replies and kindness have been very appreciate
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