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shop.mohd.it/en/Reviews

: 1,032Excellent

4.59

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certified since: 7/7/2014
updated on: 8/8/2022
shop.mohd.it/en/ is checked and certified according to the Trusted Shops quality criteria
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certified since: 7/7/2014
updated on: 8/8/2022
shop.mohd.it/en/ is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At shop.mohd.it/en/, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for shop.mohd.it/en/

152 verified reviews in the last 12 months

1,032 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


2 months ago
I specially appreciated my experience with Mohd for the great customer service. There was a small issue with the item I bought and the team was very quick to organise a replacement. I'm pleased with the item and will be shopping with them again.
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the most relevant critical review


2 months ago
I placed my order 14 weeks ago for a blue La Marzocca Linea based on delivery date of ±5 weeks. One week after placing the order @MOHD delayed delivery to ±14 weeks. Today, it's ±14 weeks since I placed the order and the delivery date has changed again to unknown "we are now awaiting for a new delivery date" Two of my 4 requests to the customer team remain un-answered. And yet the MOHD website you still misleadingly advertises exactly the same item with 4/5 weeks delivery.
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Reviews for shop.mohd.it/en/

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(126)
(13)
 Verified review
10 months ago 
Huge variaty of products, you can find almost everything. Customer service at its best! They were available via email to contact them at anytime. And even when everything was going wrong (part of our shipment was lost) they found the solution and keeped us satisfied. Special thanks to Silvia for all her efforts.
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 Verified review
10 months ago
Extremely happy with armchair ordered! A very big thank you to Mohd team, amazing service, always providing quick responses and supporting throughout the process. Highly recommend for great service and fantastic prices on designer furniture!
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 Verified review
11 months ago
Very efficient service for high quality design products. Recommended!
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 Verified review
11 months ago 
Very responsive and responsible MOHD team: Silviana from after sales team is highly committed and fast and helpful. Really appreciate her support. And Alessandra does everything she an to help. It's great!
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 Verified review
11 months ago
I was a bit worried to purchase such an expensive set of items online, but everything went very smoothly. My customer support person, Silvia, was very responsive and lovely through the whole process. The items were well delivered and I'm very happy with the outcome.
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 Verified review
11 months ago 
The team were excellent.I ordered many pieces for delivery to Melbourne and no request was too much trouble.The team sent me fabric samples,dimensions and answered many questions quickly and efficiently.When the items arrived they were perfect and the delivery process was seamless.The couple of items that were damaged were replaced immediately without issue.I will definitely use them again
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 Verified review
1 year ago
Fantastic after sale service!
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 Verified review
1 year ago 
Excellent service client. Société sérieuse et réactive aux demandes. importance notable de la satisfaction du client. Je recommande à . Merci Mohd, merci Francesca:)
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1 year ago 
Perfect experience with MOHD, Aleandra was always available to answer my queries. Good price and delivery time too.
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 Verified review
1 year ago 
Reactive customer service ! Very good communication. I highly recommend MOHD !
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 Verified review
1 year ago 
by K M.
Gianluca is one of the most knowledgeable and most ethical agents in the promotion of modern Italian design in Italy and abroad. I have been very fortunate to be his customer for the past few years I highly recommend Gianluca to anyone who wants to have a high quality product with the highest quality service available. Thanks a million always, Gianluca, to you and to your entire team !!
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 Verified review
1 year ago
Thanks Valentina for all your help, for ordering the sofa in a custom colour not available on the website, for organising shipping to Australia in the middle of a pandemic, and for answering my 1000 questions. Sure the lead times are a little long, but they always are with high end furniture...
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 Verified review
1 year ago 
A lot of choice. Nice luxurious materiel. Very long delivery time but there's not a big problem. Excellent customer service, especially Angelo who has found a solution for my problem iwithout delay. He's highly responsive !! I never saw a customer service so effective Thank you very much !! Go to MOHD with all trust !!
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1 year ago 
Really pleased with our sofa.I had a choice of ordering it in a shop in London or over the internet at Mohd. I received much better service over the internet and what is more important a better price! I felt I was very well looked after by a designated person who was promptly answering all my questions, helped me to make a choice and was in touch throughout until a hassle free delivery.
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 Verified review
1 year ago 
Fabulous products in very competitive prices! Prompt delivery and excellent customer service! Special mention to Angelo for being extremely helpful,courteous and effective. Thank you!!
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 Verified review
1 year ago
Very happy both with our Tribù outdoor lounge & chairs and especially with mohd: We experienced excellent advice, perfect and very friendly communication before the order and during the delivery period with Gianluca & his mohd team > mohd sells great furniture at fair prices. An extremely reliable company and highly recommended. Well be ordering at mohd again! Thank you very much Gianluca & team
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1 year ago
I was buying a Vitra Eames Chair, I had doubt first ordering it online, but Martina was helping me in the decision process, she always answered my questions immediatelly, and providing best customer service ever. The estimation of shipping was also accurate. In general I experienced wide variety of quality products on good prices, I could chose whatever combination I wanted.
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1 year ago 
Sono entusiasta dell'acquisto fatto, la professionalità la trasparenza e la rapidità nella spedizione fanno di questo sito di e-commerce un'eccellente piattaforma per i vostri acquisti in piena tranquillità. Ho acquistato un orologio di design Solari Udine (dator 60). Grazie ancora, un piacere fare acquisti da voi!
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1 year ago 
The most reasonable price, quick delivery worldwide, reliable responce. You must pay attention to almost everything MOHD provides in the summer sale! Highly recommended.
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1 year ago 
Sono entusiasta dell'acquisto fatto, la professionalità la trasparenza e la rapidità nella spedizione fanno di questo sito di e-commerce un'eccellente piattaforma per i vostri acquisti in piena tranquillità. Ho acquistato un orologio di design Solari Udine (dator 60). Grazie ancora, un piacere fare acquisti da voi!
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