WickeyReviews

: 796Excellent

4.58

Reviews for Wickey

184 verified reviews in the last 12 months

796 total reviews
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the most relevant positive review


Jul 4, 2022
The package arrived in time (no delays etc.) Package was nice and well wrapped however the wood was wet. Would have expected it as dried out. Otherwise the package contained all as it was described. Materials quality is fair. Anchors (that can be bought as "extra") could be longer on the bottom side(which goes underground). If there is a small slope in the terrain it might not touch the concrete deep enough if you keep the playground leveled. But all in all it is a quality item and you get what you see on the pictures! Satisfied!
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the most relevant critical review


Dec 6, 2021
1) The order Pt2000187859 took 23 days to be delivered, but at no time was I warned that it would take this time. 2)One piece B-91 was cracked. 3) One piece BK-106 was cracked. 4)One piece PD-240 was missing; I had to buy a part locally to replace the missing One, whic cost me 18,36€. 5)I was unable to access the Contact Form that is advertised on your website, to make this claim. In convulsionou, my expectations with WICKEY were quite high, I didnt count on this lack of quality control regardind damaged and missing parts.
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Reviews for Wickey

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 Verified review
Jul 14, 2022
It is an ideal solution for a child eager to play outside, outdoors. The assembly did not create any problems. It's what we wanted for our nephew.
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Answer by Wickey
Aug 11, 2022
Dear customer, thank you for taking the time to write a review. We are very pleased that you have found the right play tower for your nephew. We wish him many fun hours playing outdoors. Your Wickey team
 Verified review
Jul 14, 2022
Customer service was spot on. I received the wrong instructions and they helped me immediately with almost no waiting time on the phone.
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Answer by Wickey
Aug 11, 2022
Dear customer, thank you for rating us. We are very pleased that you are completely satisfied about your experience with our customer service and wish you and your family a wonderful summer. Your Wickey team
 Verified review
Jul 3, 2022
Just ordered. In Denmark, this seems like the most value for money product. Lets see when it arrives if quality also is on point.
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 Verified review
May 29, 2022
jednoduchost webstranky, instrukcii a 10rocna zaruka boli dovodom, preco sme si vybrali Wickey - verime, ze hojdacka bude super!
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Answer by Wickey
Jul 7, 2022
Dear customer, thank you for your feedback and for choosing a Wickey product. We wish your family lots of fun with the new swing. Your Wickey Team
 Verified review
Jun 29, 2022
We (and the kids of course) just simply love the playground as it is. Best decision ever made. I can only recommend Wickey! ❤️
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Answer by Wickey
Jul 20, 2022
Dear customer, we are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority and we are thrilled that you and your kids enjoy the playground so much. It means the world to our entire team! Your Wickey Team
 Verified review
Jul 25, 2022
The order was easy and fast No contact re delivery and slide left at back door would not have worked if this was a surprise
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Answer by Wickey
Aug 12, 2022
Dear customer, thank you very much for your evaluation. We gladly pass on your comments to the relevant department. We wish you and your family lots of fun with this purchase and an adventurous summer. Your Wickey team
 Verified review
Jun 7, 2022
The playground was sent very quickly, and the instructions were easy. I think if the wood were drier, it would be better.
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Answer by Wickey
Jul 8, 2022
Dear customer, thank you for your feedback. Our wood gets drenched in impregnation fluids for several hours. It is therefore possible that the wood is still wet when shipped. We do advice our customers to unpack the wood as soon as it arrives and to let it dry for a couple of days, so that it will be dry upon assembly. Your Wickey Team
 Verified review
Jul 13, 2022
Calitatea buna a produselor cu un design ok, indicatii de montaj explicite. Ramforsare suplimentara a structurii
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Answer by Wickey
Aug 10, 2022
Dear customer, thank you for rating us. It is great to hear that you are satisfied with our product. We wish you and your family a wonderful summer. Your Wickey Team
 Verified review
Apr 8, 2022
The wickey products are of good quality and affordable. I installed them on our playground. Installation is easy.
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Answer by Wickey
Apr 11, 2022
Dear customer, thank you for your feedback. We are delighted that you decided to expand your playground with a Wickey playtower. Wishing your kids the best time playing on and around the equipment. Your Wickey Team
 Verified review
May 15, 2022
Web sites are clear to read and design is nice. I miss information about wood type directly for each playground.
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Answer by Wickey
Jun 28, 2022
Dear customer, thank you for your feedback. Your comment on the wood specification has been forwarded to the relevant department. The general wood information can be found in the FAQ - wood information. Should you have any further questions, please do not hesitate to contact our customer service. We wish your family lots of fun with the product. Your Wickey Team
 Verified review
Jul 12, 2022
There are no patterns for tge sticker foil so it's kind of hard to replicate the exact image from tge picture.
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Answer by Wickey
Aug 10, 2022
Dear customer, thank you for your kind feedback. We do not supply the tarpaulin and sticker foil cut to size, allowing you and your children to design them creatively yourself. We are very pleased that you are satisfied with the product and wish you and your family a lovely summer. Your Wickey Team
 Verified review
Jun 16, 2022
I bought some accessories for the kids treehouse and they absolutely love them. Top quality and a good price.
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Answer by Wickey
Jul 14, 2022
Dear customer, thank you for your feedback. It' s great that you have chosen to expand your kids' tree house with Wickey accessories. That will surely make for many a summer full of adventure and fun. Your Wickey Team
 Verified review
Apr 16, 2022
All was amazing, good quality and great communication with helper! Top recomandion! Best regard from CZ.
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Answer by Wickey
Apr 21, 2022
Dear customer, thank you for your enthusiasm and positive words! This makes the whole Wickey team very happy. Wishing you lots of fun with the product. Your Wickey Team
 Verified review
May 13, 2022
Great and diverse catalogue! We really felt that it Washington possible to find what fit our needs.
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Answer by Wickey
Jun 28, 2022
Dear customer, thank you for your feedback. We are pleased that the ideal product for your situation could be found in our wide range. We wish your family a lot of fun with it. Your Wickey Team
 Verified review
Apr 22, 2022
Great experience. Website is easy to use with lots of options. Accepting PayPal is a great bonus.
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 Verified review
May 1, 2022
Nagyszerű segítség a termék és a kiegészítők kiválasztásában Egyszerű megrendelés és fizetés.
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 Verified review
May 4, 2022
God descriptions and a lot of god pictures of the playhouse and easy to use web site.
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 Verified review
May 15, 2022
Gyors, áttekinthető fizetési rendszer. Jelenleg nem tudok jobb példát említeni.
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 Verified review
Apr 28, 2022
Bestilling var nem og informativ. Men oplevede nogen fejl ved betaling.
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Answer by Wickey
Apr 29, 2022
Dear customer, thank you for your review. We are sorry that you encountered problems during your payment process. Upon verification, everything appears to be in order and your order is being prepared for production and shipment. We wish your family a lot of fun with this purchase. Your Wickey Team
 Verified review
May 13, 2022
Really helpful and long detailed descriptions about the goods.
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