WickeyReviews

: 782Excellent

4.55

Reviews for Wickey

186 verified reviews in the last 12 months

782 total reviews
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the most relevant positive review


1 month ago
The package arrived in time (no delays etc.) Package was nice and well wrapped however the wood was wet. Would have expected it as dried out. Otherwise the package contained all as it was described. Materials quality is fair. Anchors (that can be bought as "extra") could be longer on the bottom side(which goes underground). If there is a small slope in the terrain it might not touch the concrete deep enough if you keep the playground leveled. But all in all it is a quality item and you get what you see on the pictures! Satisfied!
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the most relevant critical review


9 months ago
1) The order Pt2000187859 took 23 days to be delivered, but at no time was I warned that it would take this time. 2)One piece B-91 was cracked. 3) One piece BK-106 was cracked. 4)One piece PD-240 was missing; I had to buy a part locally to replace the missing One, whic cost me 18,36€. 5)I was unable to access the Contact Form that is advertised on your website, to make this claim. In convulsionou, my expectations with WICKEY were quite high, I didnt count on this lack of quality control regardind damaged and missing parts.
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Reviews for Wickey

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(139)
 Verified review
3 months ago
I liked the pre-cut wood with easy to follow manual. Lots of screws:) The roof was a little bit difficult to assemble, would prefered also pre-cut sheets. Finally, kid loves it, especially the house part with window. Still need to finish sandbox in particular custom sandbox cover, maybe it should have sandbox cover as well in package.
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Answer by Wickey
1 month ago
Dear customer, thank you for taking the time to write this review. We will forward the comments to the responsible department. We are pleased that the children are happy with their new play house and wish them lots of fun. Your Wickey Team
 Verified review
3 months ago
A montagem é fácil, as instruções são claras, a madeira é que poderia vir menos rachada principalmente os postes onde ainda tive de lixar porque tive medo que as garotas se aleijassem, isto aconteceu em dois postes. No global gostei da rapidez na entrega, do atendimento e do parque em si.
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Answer by Wickey
1 month ago
Dear customer, thank you for your feedback. It is indeed advised that the cutting edges of the wood are sanded after arrival. This to make sure all edges are smooth and safe for use. Wishing your daughters a great time playing on their new playset. Your Wickey Team
 Verified review
3 months ago
Both Wickey products were excellent quality, well priced and easy to assemble with clear instructions. Most importantly 3 boys love playing on frames. Would recommend Wickey as being much better than competitors and would but off Wickey again in a heartbeat.
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Answer by Wickey
1 month ago
Dear customer, thank you for the great feedback and for being part of the Wickey family. We take pride in our products and our service, and are pleased we are able to offer a range of play equipment to help keep children active and filled with enjoyment. Your Wickey Team
 Verified review
3 months ago
superschnelle Lieferung, von der Bestellung bis zur Lieferung per Kurier in der Slowakei 8 Tage. einfaches Falten. Ich empfehle super rýchle dodanie, od objednávky po zloženie kuriérom na Slovensku 8 dní. jednoduché skladanie. odporúčam
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Answer by Wickey
1 month ago
Dear customer, thank you for your feedback. We do our utmost to deliver all orders on time. We are pleased that we were successful with your order as well. The sooner the delivery, the sooner the fun can begin! Your Wickey Team
 Verified review
3 months ago
Good description and pictures, convenient suggestions for accessories. Address verification is a little too strict though; not everyone has an actual street number.
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Answer by Wickey
1 month ago
Dear customer, thank you for your feedback. Your comment has been passed on internally to the relevant department. We wish your family lots of fun with this purchase. Your Wickey Team
 Verified review
3 months ago
jednoduchost webstranky, instrukcii a 10rocna zaruka boli dovodom, preco sme si vybrali Wickey - verime, ze hojdacka bude super!
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Answer by Wickey
1 month ago
Dear customer, thank you for your feedback and for choosing a Wickey product. We wish your family lots of fun with the new swing. Your Wickey Team
 Verified review
3 months ago
The playground was sent very quickly, and the instructions were easy. I think if the wood were drier, it would be better.
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Answer by Wickey
1 month ago
Dear customer, thank you for your feedback. Our wood gets drenched in impregnation fluids for several hours. It is therefore possible that the wood is still wet when shipped. We do advice our customers to unpack the wood as soon as it arrives and to let it dry for a couple of days, so that it will be dry upon assembly. Your Wickey Team
 Verified review
3 months ago
I bought some accessories for the kids treehouse and they absolutely love them. Top quality and a good price.
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Answer by Wickey
1 month ago
Dear customer, thank you for your feedback. It' s great that you have chosen to expand your kids' tree house with Wickey accessories. That will surely make for many a summer full of adventure and fun. Your Wickey Team
 Verified review
3 months ago
You have a nice eshop, delivery was fast. The wooden parts were fine, the assembly consisted well
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 Verified review
3 months ago
Super product. I will recommend it to everyone. Short delivery time, favorable prices.
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 Verified review
3 months ago
Customer service very good. Smooth purchase. Arrived perfect and on time.
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 Verified review
3 months ago
Simple ordering process Great product line Excellent quality overall
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Answer by Wickey
1 month ago
Dear customer, thank you for your feedback and your overall satisfaction about your buying experience with us. Wishing your family lots of fun with the product of your choice. Your Wickey Team
 Verified review
3 months ago
Well designed, clear webpage, all information is there for shopping.
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 Verified review
3 months ago
Good website. Great detail pictures. Easy to purchase using PayPal.
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 Verified review
3 months ago
I liked the packaging, but was missing 4pc of 60cm planks.
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Answer by Wickey
1 month ago
Dear customer, thank you for your feedback. We are very sorry that your order was delivered incomplete. If you have not yet informed our customer service about this, please do so to ensure that the issue gets resolved. Our sincere apologies for the inconvenience. Your Wickey Team
 Verified review
3 months ago
Quick shipment, good quality materials and easy to order
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 Verified review
3 months ago
Great range and easy to customise. Competitive prices!
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 Verified review
3 months ago
Easy to shop and good alternatives for paying.
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 Verified review
3 months ago
Great quality product and delivered on time.
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 Verified review
3 months ago
Super ihrisko...vnúčence majú radosť :)
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