The package arrived in time (no delays etc.)
Package was nice and well wrapped however the wood was wet. Would have expected it as dried out.
Otherwise the package contained all as it was described.
Materials quality is fair.
Anchors (that can be bought as "extra") could be longer on the bottom side(which goes underground). If there is a small slope in the terrain it might not touch the concrete deep enough if you keep the playground leveled.
But all in all it is a quality item and you get what you see on the pictures!
Satisfied!
Delivery was not completed and damaged (not by transport but it was packed and sent with damages). There was crack on load-bearing construction. In general wood was not in good quality. Wood is not cutted straight and the same lenght so work is than complicated. But result is not bad. For small kids it will be nice. Also we have claimed uncompleted and damages delivery and producer immediately sent replacement of bad parts. Unfortunately they have sent wrong parts (stand instead of main beam for swing).
Nagyszerű segítség a termék és a kiegészítők kiválasztásában
Egyszerű megrendelés és fizetés.
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Verified review
May 4, 2022
God descriptions and a lot of god pictures of the playhouse and easy to use web site.
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May 15, 2022
Gyors, áttekinthető fizetési rendszer.
Jelenleg nem tudok jobb példát említeni.
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Apr 28, 2022
Bestilling var nem og informativ. Men oplevede nogen fejl ved betaling.
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Answer by Wickey
Apr 29, 2022
Dear customer, thank you for your review. We are sorry that you encountered problems during your payment process. Upon verification, everything appears to be in order and your order is being prepared for production and shipment. We wish your family a lot of fun with this purchase. Your Wickey Team
Verified review
May 13, 2022
Really helpful and long detailed descriptions about the goods.
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May 1, 2022
Great product - excellent selection of options and well built
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May 1, 2022
Easy way to find everything, paying method was simple.
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May 1, 2022
Szuper és minőségi játékok. Gyermekálom :)
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Apr 20, 2022
Quick, easy and user-friendly experience.
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May 2, 2022
minden működik, látványos kezelő felület
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Apr 30, 2022
It was really easy to make my order.
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May 15, 2022
Great website, easy to order !
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Answer by Wickey
Jun 28, 2022
Dear customer, thank you for your feedback about your experience in our webshop. We are pleased that you liked our newest feature, the AR function. We are sure that the product of your choice looks even better in real life and enhances your garden. Your Wickey Team
Verified review
Jun 7, 2022
You have a nice eshop, delivery was fast. The wooden parts were fine, the assembly consisted well
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Jun 28, 2022
Easy assembly, took about 1 day for 2 people. Information about delivery could be more detailed!
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Jun 29, 2022
Using the product for 2 months now. Kids are loving it and it was easy to assembly and finish.
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Answer by Wickey
Jul 20, 2022
Dear customer, thank you for your feedback. It is nice to know that your kids have been enjoying their new play set for quite some time now. Let's keep continue doing so! Your Wickey Team
Verified review
Nov 1, 2022
The purchase went well. Even the complaint of missing goods was resolved very quickly.
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Answer by Wickey
Nov 2, 2022
Dear customer, thank you for your feedback. We apologise that there was reason for complaint. We are pleased that we were able to solve the problem quickly for you so that your family can now enjoy the product. Your Wickey Team
Verified review
Jul 17, 2022
I like passion and skills which are seen in all products especially kids playgrounds.
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Answer by Wickey
Aug 11, 2022
Dear customer, we appreciate your kind review. We take great pride in our products and we are pleased that you have noticed these small details as well. We wish you and your family lovely summer days. Your Wickey team
Verified review
May 25, 2022
Super product. I will recommend it to everyone.
Short delivery time, favorable prices.
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Jun 28, 2022
Nice quality, easy setting and very fast delivery. I can recommend for purchasing
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Answer by Wickey
Jul 19, 2022
Dear customer, thank you for your positive feedback. We are pleased that you are completely satisfied about your buying experience from us. We wish your family lots of fun with the product. Your Wickey Team
Verified review
Aug 15, 2022
Good service, good prize on product, quick procedurer from order to delivery.
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Answer by Wickey
Aug 25, 2022
Dear customer, thank you for your feedback. We are pleased that you are entirely satisfied from start to finish about your buying experience with us. We wish your family lots of fun with this purchase this summer and for many more years to come. Your Wickey Team
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