WickeyReviews

: 866Excellent

4.79

Reviews for Wickey

75 verified reviews in the last 12 months

866 total reviews
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Top positive review

May 18, 2023
 Verified review
We searched for kids playgrounds and Wickey ended up highest of the result. Looking on earlier reviews of Wickey that showed they had 5 star rating and high amount of positive comments we felt secure and that they are trustable. When we opened the webpage it was very easy to see the different sections and what they contained. As we browsed the playgrounds we found not only the dimensions was there so we could measure in the garden, but also a 3D generated view of the different playgrounds how it would look like in the garden. This made it supereasy to determine which ones we could fit. The hardest part was to decide which one as there was many different ones we liked. In the end we selected one with some extras to it so the kids can grow with it and we can swap the accessories from very young to a bit older so it will stay exiting and fun for a long time.

Top negative review

Aug 23, 2023
 Verified review
I expected a quality German product and instead I received a poor quality and ill-conceived product. The product is not worth its price. First, I complained for two times about the delivered goods and the missing parts. And even then, during the installation, I encountered other illogical technicalities. - poor wood quality - unstable swing construction even with original anchors - not sufficient amount of material for covering the roof and railing PURE DISAPPOINTMENT :(

Reviews for Wickey

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Aug 23, 2023
 Verified review

I expected a quality German product :(

I expected a quality German product and instead I received a poor quality and ill-conceived product. The product is not worth its price. First, I complained for two times about the delivered goods and the missing parts. And even then, during the installation, I encountered other illogical technicalities. - poor wood quality - unstable swing construction even with original anchors - not sufficient amount of material for covering the roof and railing PURE DISAPPOINTMENT :(
Answer by Wickey
Aug 23, 2023
Dear customer, Thank you for your review. We deeply regret hearing about your disappointing experience. Your concern matters to us, and we sincerely apologize for the inconvenience you encountered during the delivery and installation of our product. If you have any questions or concerns, our customer service is here to assist you. Your Wickey Team