WickeyReviews

: 711Excellent

4.61

Reviews for Wickey

129 verified reviews in the last 12 months

711 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


3 months ago
The website is fantastic and very easy to navigate. I really liked the inspiration section so you can view real climbing frames in real gardens. I really liked how other people customised their climbing frames by painting them and adding flower pots and other accessories. The climbing frame can enhance your garden and making it look very aesthetically pleasing and fun too of course! The customer service was very good too. I had a few questions that were answered and I never felt rushed off the phone. I was disappointed to miss out on a redeemable discount code by 1 day. I also learned towards the end of choosing the climbing frame that it was necessary to purchase additional anchors. I wasn't expecting this.
Report review

Show all positive reviews

the most relevant critical review


7 months ago
1) The order Pt2000187859 took 23 days to be delivered, but at no time was I warned that it would take this time. 2)One piece B-91 was cracked. 3) One piece BK-106 was cracked. 4)One piece PD-240 was missing; I had to buy a part locally to replace the missing One, whic cost me 18,36€. 5)I was unable to access the Contact Form that is advertised on your website, to make this claim. In convulsionou, my expectations with WICKEY were quite high, I didnt count on this lack of quality control regardind damaged and missing parts.
Report review

Show all critical reviews

Reviews for Wickey

Filter 
 Sort by Relevance 
(97)
(23)
(1)
(4)
 Verified review
11 days ago
The swing set we purchased was of very high quality with clear instructions and durable components. The ordering process was clear with good communication
Report review
 Verified review
19 days ago
Dobrý den, myslím si, že by měl být dodávaný materiál v lepší kvalitě. Musel jsem kompletně provést broušení všech komponentů včetně tmelení dvou kusů trámků. Jinak sestava se skládala velmi dobře. I manuál byl velice jednoduše k pochopení. JN
Report review
 Verified review
3 days ago
Delighted with our new swing set, we purchased the ghost flyer, you would definitely need 2 people to build it and alot of electrical tools. We changed 1 thing, instead of having the swings to the side, we put them at the end where its easier for us to keep a close eye with the kids. Definitely we'll worth the purchase, I have very happy girls.
Report review
 Verified review
22 days ago
I liked the pre-cut wood with easy to follow manual. Lots of screws:) The roof was a little bit difficult to assemble, would prefered also pre-cut sheets. Finally, kid loves it, especially the house part with window. Still need to finish sandbox in particular custom sandbox cover, maybe it should have sandbox cover as well in package.
Report review
 Verified review
11 days ago
Love the idea of the large sandpit and lid that coverts to seating. Unfortunately the hardware supplied lets it down, the hinges are too weak and bend meaning the lid doesn’t sit right when closed. Also I have to say, your instructions are quite difficult to follow.
Report review
 Verified review
10 days ago
Both Wickey products were excellent quality, well priced and easy to assemble with clear instructions. Most importantly 3 boys love playing on frames. Would recommend Wickey as being much better than competitors and would but off Wickey again in a heartbeat.
Report review
 Verified review
24 days ago
superschnelle Lieferung, von der Bestellung bis zur Lieferung per Kurier in der Slowakei 8 Tage. einfaches Falten. Ich empfehle super rýchle dodanie, od objednávky po zloženie kuriérom na Slovensku 8 dní. jednoduché skladanie. odporúčam
Report review
 Verified review
8 days ago
Nagyon széles a választék és ehhez képest visszafogottak az árak. A 10 éves garancia csábító. Ez egy tökéletes hibátlan oldal, nem tudok semmit sem tanácsolni a fejlesztés érdekében. Gratulálok Önöknek!
Report review
 Verified review
20 days ago
House looks great and kids are happy. One star down for wood quality on some parts - a few of them were bended or too much cracked. Overall good product with great value for money.
Report review
 Verified review
1 month ago
jednoduchost webstranky, instrukcii a 10rocna zaruka boli dovodom, preco sme si vybrali Wickey - verime, ze hojdacka bude super!
Report review
 Verified review
20 days ago
The playground was sent very quickly, and the instructions were easy. I think if the wood were drier, it would be better.
Report review
 Verified review
11 days ago
I bought some accessories for the kids treehouse and they absolutely love them. Top quality and a good price.
Report review
 Verified review
20 days ago
You have a nice eshop, delivery was fast. The wooden parts were fine, the assembly consisted well
Report review
 Verified review
11 days ago
Customer service very good. Smooth purchase. Arrived perfect and on time.
Report review
 Verified review
1 month ago
Simple ordering process Great product line Excellent quality overall
Report review
 Verified review
24 days ago
Well designed, clear webpage, all information is there for shopping.
Report review
 Verified review
1 month ago
Simple and easy to assembly. Could be a better quality of the slide.
Report review
 Verified review
1 month ago
I liked the packaging, but was missing 4pc of 60cm planks.
Report review
 Verified review
10 days ago
Quick shipment, good quality materials and easy to order
Report review
 Verified review
21 days ago
The instruction was a little lit difficult to read
Report review