The package arrived in time (no delays etc.)
Package was nice and well wrapped however the wood was wet. Would have expected it as dried out.
Otherwise the package contained all as it was described.
Materials quality is fair.
Anchors (that can be bought as "extra") could be longer on the bottom side(which goes underground). If there is a small slope in the terrain it might not touch the concrete deep enough if you keep the playground leveled.
But all in all it is a quality item and you get what you see on the pictures!
Satisfied!
The quality and processing of the wood is completely amateurish. After 3 days of preparation, it was acceptable, which is outrageous for such money... I thought there was such a thing as German quality.
Easy to order. Search on the page could be improved!
Report review
Verified review
Apr 30, 2023
easy to navigate on the homepage
Report review
Verified review
Mar 26, 2023
Report review
Verified review
Mar 22, 2023
Report review
Verified review
Mar 19, 2023
Det var let at bestille. Jeg kunne se at nogle af de ting de er blevet kritiseret for tidligere på trustpilot har de taget til sig, og ting folk har været i tvivl om har de fremhævet. Feks kan man godt betale med andet end paypal og man kan vælge om man ønsker at bruge deres udskæringer i folien eller om man vil lave sit eget.
Report review
Verified review
Mar 18, 2023
+ Great 3d view, and super instrucion manuals. The cheapest playground in its category.
- No pre-assembled parts. So much work to build it:(
Report review
Verified review
Mar 16, 2023
Easy purchase but a bit confusing with when you could use the extra discount code. Great customer service though.
Report review
Verified review
Jan 24, 2023
good price, vide choice-.
Report review
Verified review
Jan 14, 2023
I liked the orderflow overall, but some of the suggestions for required bi-products dont actually link to anything, or the recommendations dont really make sense. Also I had to place my order twice because their platform crashed the first time.
This rating is based on that the delivery time holds true :)
Report review
Answer by Wickey
Jan 16, 2023
Dear customer, thank you for your review. We are very sorry that an error occurred during your order. We have passed on your comments to our colleagues for review. We wish your children a great time with our product. Your Wickey team
Verified review
Aug 20, 2022
Report review
Verified review
Aug 17, 2022
Report review
Verified review
Aug 6, 2022
Website is very easy and helpful and very happy it offers selection of colours for multiple products
Report review
Answer by Wickey
Aug 25, 2022
Dear customer, thank you for your feedback. We are pleased that you found your way around our webshop easily. We think it is important that there is something for everyone, which is why we offer multiple colours. We wish your family lots of fun with your chosen product. Your Wickey Team
Verified review
Aug 4, 2022
The quality and processing of the wood is completely amateurish. After 3 days of preparation, it was acceptable, which is outrageous for such money... I thought there was such a thing as German quality.
Report review
Answer by Wickey
Aug 30, 2022
Dear customer, thank you for your feedback for us. We are very sorry that there were some inconsistencies with the quality of the wood. However, we are pleased that we were able to clarify and resolve your concern. We wish you and your family an adventurous summer. Your Wickey team
Verified review
Aug 1, 2022
Fast delivery. The package was well packed and not affekted of transport. Easy assembly and I think is sturdy constuction. Some of the planks is a tiny bit crocked, som we have to fix it ourselfs to be fully happy.
Report review
Answer by Wickey
Aug 23, 2022
Dear customer, thank you for your feedback. We are sorry that some planks did not meet our quality requirements. In such cases of complaint, please contact our customer service. They will be happy to solve the problem for you. Your Wickey Team
Verified review
Jul 31, 2022
Report review
Verified review
Jul 20, 2022
Pour l'instant très déçu de la livraison. J'espère qu'il ne manquera rien au montage. Il y avait des pièces éparpillées dans le camion
Report review
Answer by Wickey
Sep 1, 2022
Cher client, nous vous remercions pour votre commentaire. Nous sommes désolés pour les désagréments causés par la livraison. Nous aimerions clarifier votre demande, c'est pourquoi nous vous avons déjà contacté par e-mail. Si vous n'avez pas reçu cet e-mail, n'hésitez pas à nous en faire part via le formulaire de contact en mentionnant l'objet "évaluation". Nous trouverons certainement une solution satisfaisante, votre équipe Wickey.
Verified review
Jul 18, 2022
It is good stuff with tot so much money. Kids love the playground.
Report review
Answer by Wickey
Aug 11, 2022
Dear customer, thank you very much for your kind review. It is great to hear that your children are delighted with their new playground. We wish them lots of fun playing. Your Wickey team
Verified review
Jul 17, 2022
Report review
Verified review
Jul 13, 2022
Report review
Verified review
Jul 12, 2022
The design of the wooden house was great,the help given to us by phone(customer service).The building instructions could be more precise updated,to the 21-st century.
Report review
Answer by Wickey
Aug 10, 2022
Dear customer, thank you for rating us. Our development department is continuously improving the assembly instructions. Thank you very much for your comment. We wish your children lots of fun playing. Your Wickey Team
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews:
They are not included in the overall rating. No verification measures have been taken.