The package arrived in time (no delays etc.)
Package was nice and well wrapped however the wood was wet. Would have expected it as dried out.
Otherwise the package contained all as it was described.
Materials quality is fair.
Anchors (that can be bought as "extra") could be longer on the bottom side(which goes underground). If there is a small slope in the terrain it might not touch the concrete deep enough if you keep the playground leveled.
But all in all it is a quality item and you get what you see on the pictures!
Satisfied!
The quality and processing of the wood is completely amateurish. After 3 days of preparation, it was acceptable, which is outrageous for such money... I thought there was such a thing as German quality.
All was amazing, good quality and great communication with helper! Top recomandion! Best regard from CZ.
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Answer by Wickey
Apr 21, 2022
Dear customer, thank you for your enthusiasm and positive words! This makes the whole Wickey team very happy. Wishing you lots of fun with the product. Your Wickey Team
Verified review
Aug 6, 2022
Website is very easy and helpful and very happy it offers selection of colours for multiple products
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Answer by Wickey
Aug 25, 2022
Dear customer, thank you for your feedback. We are pleased that you found your way around our webshop easily. We think it is important that there is something for everyone, which is why we offer multiple colours. We wish your family lots of fun with your chosen product. Your Wickey Team
Verified review
May 13, 2022
Great and diverse catalogue!
We really felt that it Washington possible to find what fit our needs.
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Answer by Wickey
Jun 28, 2022
Dear customer, thank you for your feedback. We are pleased that the ideal product for your situation could be found in our wide range. We wish your family a lot of fun with it. Your Wickey Team
Verified review
Apr 22, 2022
Great experience. Website is easy to use with lots of options. Accepting PayPal is a great bonus.
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Verified review
May 1, 2022
Nagyszerű segítség a termék és a kiegészítők kiválasztásában
Egyszerű megrendelés és fizetés.
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Verified review
May 4, 2022
God descriptions and a lot of god pictures of the playhouse and easy to use web site.
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Verified review
May 15, 2022
Gyors, áttekinthető fizetési rendszer.
Jelenleg nem tudok jobb példát említeni.
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Verified review
Apr 28, 2022
Bestilling var nem og informativ. Men oplevede nogen fejl ved betaling.
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Answer by Wickey
Apr 29, 2022
Dear customer, thank you for your review. We are sorry that you encountered problems during your payment process. Upon verification, everything appears to be in order and your order is being prepared for production and shipment. We wish your family a lot of fun with this purchase. Your Wickey Team
Verified review
May 13, 2022
Really helpful and long detailed descriptions about the goods.
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Verified review
May 1, 2022
Great product - excellent selection of options and well built
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Verified review
May 1, 2022
Easy way to find everything, paying method was simple.
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Verified review
May 1, 2022
Szuper és minőségi játékok. Gyermekálom :)
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Verified review
Apr 20, 2022
Quick, easy and user-friendly experience.
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Verified review
May 2, 2022
minden működik, látványos kezelő felület
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Verified review
Apr 30, 2022
It was really easy to make my order.
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May 15, 2022
Great website, easy to order !
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Answer by Wickey
Jun 28, 2022
Dear customer, thank you for your feedback about your experience in our webshop. We are pleased that you liked our newest feature, the AR function. We are sure that the product of your choice looks even better in real life and enhances your garden. Your Wickey Team
Verified review
Jun 7, 2022
You have a nice eshop, delivery was fast. The wooden parts were fine, the assembly consisted well
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Verified review
Jun 28, 2022
Easy assembly, took about 1 day for 2 people. Information about delivery could be more detailed!
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Verified review
Jun 29, 2022
Using the product for 2 months now. Kids are loving it and it was easy to assembly and finish.
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Answer by Wickey
Jul 20, 2022
Dear customer, thank you for your feedback. It is nice to know that your kids have been enjoying their new play set for quite some time now. Let's keep continue doing so! Your Wickey Team
Verified review
Nov 1, 2022
The purchase went well. Even the complaint of missing goods was resolved very quickly.
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Answer by Wickey
Nov 2, 2022
Dear customer, thank you for your feedback. We apologise that there was reason for complaint. We are pleased that we were able to solve the problem quickly for you so that your family can now enjoy the product. Your Wickey Team
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