The package arrived in time (no delays etc.)
Package was nice and well wrapped however the wood was wet. Would have expected it as dried out.
Otherwise the package contained all as it was described.
Materials quality is fair.
Anchors (that can be bought as "extra") could be longer on the bottom side(which goes underground). If there is a small slope in the terrain it might not touch the concrete deep enough if you keep the playground leveled.
But all in all it is a quality item and you get what you see on the pictures!
Satisfied!
Delivery was not completed and damaged (not by transport but it was packed and sent with damages). There was crack on load-bearing construction. In general wood was not in good quality. Wood is not cutted straight and the same lenght so work is than complicated. But result is not bad. For small kids it will be nice. Also we have claimed uncompleted and damages delivery and producer immediately sent replacement of bad parts. Unfortunately they have sent wrong parts (stand instead of main beam for swing).
We are so glad
Our children are enjoying the experience of having fun on their new favorite place in the garden.
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Verified review
5 days ago
Dlhšie sme uvažovali nad darom pre nášho syna k 1.narodeninám. Už dlhšie sme si všímali ponuku detských ihrísk od Wickey, ktorá pôsobila veľmi profesionálne a spoľahlivo. Dnes sme sa rozhodli, že ihrisko objednáme a nevieme sa dočkať kedy dorazí. Keď bude hotové, radi pridáme referenciu a fotku.
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Verified review
13 days ago
I really like how the site is easy to navigate and follow. The customer service is fast and responsive. The buying process was quick and easy.
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4 days ago
Website is easy to use, everything is easy to find
Maybe they could upgrade the filters, because when I add them, it messes up the results
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Verified review
Mar 10, 2023
Minden rendben ment a vásárlás során. Szuper játszótere lesz sok sok évre a három gyermekünknek. Ötletes , kreatív időt álló.
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Feb 27, 2023
The website is fully informative and well-organized, the ordering method was easy and fast.
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13 days ago
It was fast and confortable. Maybe more pictures with kids, to see the sizes.
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Mar 7, 2023
The website is clear, I look forward to goods delivery.
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10 days ago
Simple ordering process and very well price.
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6 days ago
Exceptional range of products and quality.
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Mar 2, 2023
nice product, we look forward to trying it
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3 days ago
Easy to use and clear with pricing
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2 days ago
Everything was absolutely perfect!
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4 days ago
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6 days ago
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7 days ago
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Verified review
Feb 21, 2023
God hjemmeside
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Verified review
Nov 30, 2022
- Jeg kan selv bestemme farver
- Der er masser af tilbehør
- Nem og tilgængelig hjemmeside
- God produktinformation
- Stort produktsortiment
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Answer by Wickey
Dec 1, 2022
Dear customer, thank you for your positive feedback. We are happy that our assortment caught your attention. We wish your family lots of fun with the product of your choice. Your Wickey Team
Verified review
Dec 14, 2022
Fast and easy contact when things got wrong, and things where broken and missing
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Answer by Wickey
Dec 22, 2022
Dear customer, thank you for your feedback. First of all our apologies that there was a reason for compaint. However we are happy that you are satisfied about how our customer service handled the issue. We wish your family now lots of fun with the product. Your Wickey Team
Verified review
Jul 4, 2022
The package arrived in time (no delays etc.)
Package was nice and well wrapped however the wood was wet. Would have expected it as dried out.
Otherwise the package contained all as it was described.
Materials quality is fair.
Anchors (that can be bought as "extra") could be longer on the bottom side(which goes underground). If there is a small slope in the terrain it might not touch the concrete deep enough if you keep the playground leveled.
But all in all it is a quality item and you get what you see on the pictures!
Satisfied!
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Answer by Wickey
Aug 12, 2022
Dear customer, thank you for your review. Due to the pressure impregnation, the wood may still arrive damp, which is why the wood should dry for at least two days after arrival. Furthermore, we are happy to pass on your comment to our development department. We wish you and your family lots of fun with our Smart Empire and an adventurous summer. Your Wickey-team
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
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