WickeyReviews

: 780Excellent

4.55

Reviews for Wickey

184 verified reviews in the last 12 months

780 total reviews
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the most relevant positive review


1 month ago
The package arrived in time (no delays etc.) Package was nice and well wrapped however the wood was wet. Would have expected it as dried out. Otherwise the package contained all as it was described. Materials quality is fair. Anchors (that can be bought as "extra") could be longer on the bottom side(which goes underground). If there is a small slope in the terrain it might not touch the concrete deep enough if you keep the playground leveled. But all in all it is a quality item and you get what you see on the pictures! Satisfied!
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the most relevant critical review


9 months ago
1) The order Pt2000187859 took 23 days to be delivered, but at no time was I warned that it would take this time. 2)One piece B-91 was cracked. 3) One piece BK-106 was cracked. 4)One piece PD-240 was missing; I had to buy a part locally to replace the missing One, whic cost me 18,36€. 5)I was unable to access the Contact Form that is advertised on your website, to make this claim. In convulsionou, my expectations with WICKEY were quite high, I didnt count on this lack of quality control regardind damaged and missing parts.
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Reviews for Wickey

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 Verified review
1 month ago
The package arrived in time (no delays etc.) Package was nice and well wrapped however the wood was wet. Would have expected it as dried out. Otherwise the package contained all as it was described. Materials quality is fair. Anchors (that can be bought as "extra") could be longer on the bottom side(which goes underground). If there is a small slope in the terrain it might not touch the concrete deep enough if you keep the playground leveled. But all in all it is a quality item and you get what you see on the pictures! Satisfied!
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Answer by Wickey
3 days ago
Dear customer, thank you for your review. Due to the pressure impregnation, the wood may still arrive damp, which is why the wood should dry for at least two days after arrival. Furthermore, we are happy to pass on your comment to our development department. We wish you and your family lots of fun with our Smart Empire and an adventurous summer. Your Wickey-team
 Verified review
2 months ago
The swing set we purchased was of very high quality with clear instructions and durable components. The ordering process was clear with good communication
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Answer by Wickey
1 month ago
Dear customer, thank you for rating the swing set you have purchased from us. We are glad that your are satisfied and wish your family lots of fun and great moments with it. Your Wickey Team
 Verified review
2 months ago
I am very happy that we bought this nice playground for our children. The delivery was relatively fast. All necessary parts were included in the package. Also it is very important to us that we assembled the construction together the whole family! Also children helped a lot. So it was a really interesting adventure. The construction is robust and three children can play simultaneously. I hope that the playground will make them busy and happy for years.
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Answer by Wickey
1 month ago
Dear customer, thank you for your lovely feedback. It is great to know that the assembly of the climbing frame became a family project. Kids learn a lot through participation and play. We can only encourage this! We wish your family many summers of great fun. Your Wickey team
 Verified review
1 month ago
After many internet searches for a playground, I chose to buy from Wickey. I don't regret it at all! I was also advised by phone, to make the best decision, with a lot of patience and professionalism. When the playground arrived, two boards were slightly hit due to transport, and Wickey replaced them for free and even sent us a small gift! Very professional and everything very well explained for installation.
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Answer by Wickey
5 days ago
Dear customer, thank you for leaving a review for us. We are very pleased that you have chosen to shop with us and that you recommend us to others. We wish your family lots of fun with the play frame. Your Wickey team.
 Verified review
2 months ago
It was a good decision to choose your toy because of our daughter love it. She use it every single day and our guest’s children, too. The big chute and a sand box became favourite thing of every child. Two kind of oppurtinity of climbing up is superb for young and older child. We have a plan for expansion our garden and playground. Thanks, kind regards: Mr Ervin Kiss and his family
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Answer by Wickey
1 month ago
Dear customer, thank you for your lovely feedback. We are pleased that the new play frame is a hit for both your daughter and her friends. We wish them endless adventures as the leading characters in their own fairytale world. We are looking forward to welcome you back in our webshop soon. Your Wickey Team
 Verified review
2 months ago
Delighted with our new swing set, we purchased the ghost flyer, you would definitely need 2 people to build it and alot of electrical tools. We changed 1 thing, instead of having the swings to the side, we put them at the end where its easier for us to keep a close eye with the kids. Definitely we'll worth the purchase, I have very happy girls.
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Answer by Wickey
1 month ago
Dear customer, thanks for the great feedback. We are glad you feel your purchase from us is excellent value and that your kids are just as thrilled! We wish you and your family many wonderful summers full of fun and laughter. Your Wickey Team
 Verified review
2 months ago
Both Wickey products were excellent quality, well priced and easy to assemble with clear instructions. Most importantly 3 boys love playing on frames. Would recommend Wickey as being much better than competitors and would but off Wickey again in a heartbeat.
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Answer by Wickey
1 month ago
Dear customer, thank you for the great feedback and for being part of the Wickey family. We take pride in our products and our service, and are pleased we are able to offer a range of play equipment to help keep children active and filled with enjoyment. Your Wickey Team
 Verified review
1 month ago
Great material quality, easy to assemble resulting a solid structure after anchoring the brackets with concrete. Took me 3-4 days to assemble it after work time. Looking good in the backyard, my son loves it (especially the long slide).
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Answer by Wickey
5 days ago
Dear customer, thank you very much for taking the time to write a review. We are pleased that you are completely satisfied with our product. We wish your son great adventures. Your Wickey Team
 Verified review
1 month ago
I ordered a Turboflyer play complex. Everything was perfect, from packaging to assembly. As a recommendation I can only say that you could put the option of choosing the swing (babies or older children)
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Answer by Wickey
4 days ago
Dear customer, thank you for writing a review for us. We will be happy to pass on your comment to our development department. We are very pleased that you are completely satisfied with your order and wish your family lots of fun with it. Your Wickey team
 Verified review
2 months ago
Nagyon széles a választék és ehhez képest visszafogottak az árak. A 10 éves garancia csábító. Ez egy tökéletes hibátlan oldal, nem tudok semmit sem tanácsolni a fejlesztés érdekében. Gratulálok Önöknek!
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Answer by Wickey
1 month ago
Dear customer, thank you for your feedback. It is great that you are completely satisfied about your buying experience from us. We wish your family lots of fun with the product. Your Wickey Team
 Verified review
1 month ago
We ordered the Ghost flyer, the package came whole, the wood is high quality as it was shown in the description. Everything seems fine, we needed to additionally order tools for anchoring.
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 Verified review
1 month ago
Ordered product arrived quickly, every piece were perfect, installation manual was easy to follow, kids love it and having a lots of fun with it. I highly recommend to every family.
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Answer by Wickey
1 month ago
Dear customer, thank you for your lovely feedback. It makes us happy to know that your kids are having so much fun with their new play set. That is what our products are designed and made for! Your Wickey Team
 Verified review
1 month ago
Wide offer of playgrounds, possibility choose the colours, very good prices, long warranty. Quality description on eshop. Hope the assembly will be quick and without problems...
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Answer by Wickey
1 month ago
Dear customer, thank you for your feedback. We are pleased that you were able to choose a climbing frame from our wide range of products. Please do not hesitate to contact us if we can be of any assistance with the assembly. We wish your family lots of play fun. Your Wickey Team
 Verified review
2 months ago
Good product. One small piece was missing and had one extra plank. Would be handy if the shape of the plastic decoration was printed on the plastic canvas.
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Answer by Wickey
1 month ago
Dear customer, thank you for your feedback and our apologies for the errors in your order. Have you informed our customer service yet to solve this problem for you? Our tarpaulins are provided in a whole piece so that the play tower can be freely designed according to yours and your children’s wishes. We hope for your understanding. Your Wickey team
 Verified review
1 month ago
It is an ideal solution for a child eager to play outside, outdoors. The assembly did not create any problems. It's what we wanted for our nephew.
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Answer by Wickey
4 days ago
Dear customer, thank you for taking the time to write a review. We are very pleased that you have found the right play tower for your nephew. We wish him many fun hours playing outdoors. Your Wickey team
 Verified review
1 month ago
Just ordered. In Denmark, this seems like the most value for money product. Lets see when it arrives if quality also is on point.
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 Verified review
2 months ago
We (and the kids of course) just simply love the playground as it is. Best decision ever made. I can only recommend Wickey! ❤️
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Answer by Wickey
1 month ago
Dear customer, we are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority and we are thrilled that you and your kids enjoy the playground so much. It means the world to our entire team! Your Wickey Team
 Verified review
1 month ago
Calitatea buna a produselor cu un design ok, indicatii de montaj explicite. Ramforsare suplimentara a structurii
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Answer by Wickey
5 days ago
Dear customer, thank you for rating us. It is great to hear that you are satisfied with our product. We wish you and your family a wonderful summer. Your Wickey Team
 Verified review
2 months ago
I bought some accessories for the kids treehouse and they absolutely love them. Top quality and a good price.
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Answer by Wickey
1 month ago
Dear customer, thank you for your feedback. It' s great that you have chosen to expand your kids' tree house with Wickey accessories. That will surely make for many a summer full of adventure and fun. Your Wickey Team
 Verified review
2 months ago
Using the product for 2 months now. Kids are loving it and it was easy to assembly and finish.
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Answer by Wickey
1 month ago
Dear customer, thank you for your feedback. It is nice to know that your kids have been enjoying their new play set for quite some time now. Let's keep continue doing so! Your Wickey Team