WickeyReviews

: 800Excellent

4.60

Reviews for Wickey

186 verified reviews in the last 12 months

800 total reviews
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the most relevant positive review


Jul 4, 2022
The package arrived in time (no delays etc.) Package was nice and well wrapped however the wood was wet. Would have expected it as dried out. Otherwise the package contained all as it was described. Materials quality is fair. Anchors (that can be bought as "extra") could be longer on the bottom side(which goes underground). If there is a small slope in the terrain it might not touch the concrete deep enough if you keep the playground leveled. But all in all it is a quality item and you get what you see on the pictures! Satisfied!
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the most relevant critical review


Mar 26, 2022
Delivery was not completed and damaged (not by transport but it was packed and sent with damages). There was crack on load-bearing construction. In general wood was not in good quality. Wood is not cutted straight and the same lenght so work is than complicated. But result is not bad. For small kids it will be nice. Also we have claimed uncompleted and damages delivery and producer immediately sent replacement of bad parts. Unfortunately they have sent wrong parts (stand instead of main beam for swing).
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Reviews for Wickey

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 Verified review
Jun 28, 2022
Nice quality, easy setting and very fast delivery. I can recommend for purchasing
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Answer by Wickey
Jul 19, 2022
Dear customer, thank you for your positive feedback. We are pleased that you are completely satisfied about your buying experience from us. We wish your family lots of fun with the product. Your Wickey Team
 Verified review
Aug 15, 2022
Good service, good prize on product, quick procedurer from order to delivery.
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Answer by Wickey
Aug 25, 2022
Dear customer, thank you for your feedback. We are pleased that you are entirely satisfied from start to finish about your buying experience with us. We wish your family lots of fun with this purchase this summer and for many more years to come. Your Wickey Team
 Verified review
Jul 13, 2022
Delivery was swift and all items received in perfect condition. Kids love it 😀
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Answer by Wickey
Aug 10, 2022
Dear customer, thank you for your kind review. We are pleased to hear that your daughters are already experiencing great adventures on our play tower. We wish them continued enjoyment. Your Wickey Team
 Verified review
Jun 16, 2022
Customer service very good. Smooth purchase. Arrived perfect and on time.
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 Verified review
Jul 4, 2022
We were satisfied with everything. Easy assembly, good material quality.
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 Verified review
Jun 29, 2022
Fast and easy delivery. Good instructions that made it easy to assemble.
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 Verified review
Jun 29, 2022
Great value and functionality, stylish look, we love every peace of it!
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 Verified review
Feb 25, 2022
Gostei, da qualidade, preço, facilidade de montagem, recomendo a wickey
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Answer by Wickey
Feb 28, 2022
Dear customer, thank you for your feedback. We are pleased that you are entirely satisfied with your order. We wish your family lots of fun. Your Wickey Team.
 Verified review
May 30, 2022
Simple ordering process Great product line Excellent quality overall
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Answer by Wickey
Jul 7, 2022
Dear customer, thank you for your feedback and your overall satisfaction about your buying experience with us. Wishing your family lots of fun with the product of your choice. Your Wickey Team
 Verified review
Jun 3, 2022
Well designed, clear webpage, all information is there for shopping.
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 Verified review
Jun 1, 2022
Simple and easy to assembly. Could be a better quality of the slide.
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Answer by Wickey
Jul 8, 2022
Dear customer, thank you for your feedback. We are glad that you found the assembly easy. You mention that the slide could be of better quality. We pay close attention the the quality of our products. In case something seems not in order, feel free to contact our customer service, they are happy to help. Your Wickey Team
 Verified review
May 24, 2022
Good website. Great detail pictures. Easy to purchase using PayPal.
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 Verified review
Aug 9, 2022
They were superb to deal with, when I had a query about my order!
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Answer by Wickey
Aug 25, 2022
Dear customer, thank you for your feedback about our customer service. We at Wickey strive to deliver the best customer experience and we are glad that it has been a positive experience for you as well. Your Wickey Team
 Verified review
Jul 18, 2022
It is good stuff with tot so much money. Kids love the playground.
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Answer by Wickey
Aug 11, 2022
Dear customer, thank you very much for your kind review. It is great to hear that your children are delighted with their new playground. We wish them lots of fun playing. Your Wickey team
 Verified review
Apr 17, 2022
Simple and easy-to-use webshop. Lots of pictures and even videos.
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 Verified review
Jul 12, 2022
All the pices where present was relatively yeasy to assemble!
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 Verified review
May 21, 2022
Melhor tempo de entrega. Trabalhoso ao montar Boa qualidade
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 Verified review
May 31, 2022
I liked the packaging, but was missing 4pc of 60cm planks.
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Answer by Wickey
Jul 8, 2022
Dear customer, thank you for your feedback. We are very sorry that your order was delivered incomplete. If you have not yet informed our customer service about this, please do so to ensure that the issue gets resolved. Our sincere apologies for the inconvenience. Your Wickey Team
 Verified review
Sep 23, 2022
Wide range, transparent website with proper information.
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 Verified review
Jun 29, 2022
ich bin zufrieden mit dem Produkt was ich bestellt habe.
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