The package arrived in time (no delays etc.)
Package was nice and well wrapped however the wood was wet. Would have expected it as dried out.
Otherwise the package contained all as it was described.
Materials quality is fair.
Anchors (that can be bought as "extra") could be longer on the bottom side(which goes underground). If there is a small slope in the terrain it might not touch the concrete deep enough if you keep the playground leveled.
But all in all it is a quality item and you get what you see on the pictures!
Satisfied!
The quality and processing of the wood is completely amateurish. After 3 days of preparation, it was acceptable, which is outrageous for such money... I thought there was such a thing as German quality.
Good service, good prize on product, quick procedurer from order to delivery.
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Answer by Wickey
Aug 25, 2022
Dear customer, thank you for your feedback. We are pleased that you are entirely satisfied from start to finish about your buying experience with us. We wish your family lots of fun with this purchase this summer and for many more years to come. Your Wickey Team
Verified review
Jul 13, 2022
Delivery was swift and all items received in perfect condition.
Kids love it 😀
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Answer by Wickey
Aug 10, 2022
Dear customer, thank you for your kind review. We are pleased to hear that your daughters are already experiencing great adventures on our play tower. We wish them continued enjoyment. Your Wickey Team
Verified review
Jun 16, 2022
Customer service very good. Smooth purchase. Arrived perfect and on time.
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Jul 4, 2022
We were satisfied with everything. Easy assembly, good material quality.
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Jun 29, 2022
Fast and easy delivery. Good instructions that made it easy to assemble.
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Jun 29, 2022
Great value and functionality, stylish look, we love every peace of it!
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May 30, 2022
Simple ordering process
Great product line
Excellent quality overall
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Answer by Wickey
Jul 7, 2022
Dear customer, thank you for your feedback and your overall satisfaction about your buying experience with us. Wishing your family lots of fun with the product of your choice. Your Wickey Team
Verified review
Jun 3, 2022
Well designed, clear webpage, all information is there for shopping.
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May 24, 2022
Good website. Great detail pictures. Easy to purchase using PayPal.
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Aug 9, 2022
They were superb to deal with, when I had a query about my order!
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Answer by Wickey
Aug 25, 2022
Dear customer, thank you for your feedback about our customer service. We at Wickey strive to deliver the best customer experience and we are glad that it has been a positive experience for you as well. Your Wickey Team
Verified review
Apr 17, 2022
Simple and easy-to-use webshop. Lots of pictures and even videos.
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Jul 12, 2022
All the pices where present was relatively yeasy to assemble!
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May 31, 2022
I liked the packaging, but was missing 4pc of 60cm planks.
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Answer by Wickey
Jul 8, 2022
Dear customer, thank you for your feedback. We are very sorry that your order was delivered incomplete. If you have not yet informed our customer service about this, please do so to ensure that the issue gets resolved. Our sincere apologies for the inconvenience. Your Wickey Team
Verified review
Sep 23, 2022
Wide range, transparent website with proper information.
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Jun 17, 2022
Quick shipment, good quality materials and easy to order
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May 23, 2022
Great range and easy to customise. Competitive prices!
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Aug 19, 2022
Super service og hurtig levering af et legetårn 👍😊
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Verified review
Jun 28, 2022
Everything was okay, the kids love the playground.
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Answer by Wickey
Jul 19, 2022
Dear customer, thank you for your rating. If the kids are happy, so are we! We wish them many summers full of fun and laughter. Your Wickey Team
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