WickeyReviews

: 845Excellent

4.68
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Reviews for Wickey

4.68
Excellent
How is the rating calculated?

172 verified reviews in the last 12 months

5
80 %
4
16 %
3
0 %
2
< 1 %
1
3 %
845 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review

Jul 4, 2022
The package arrived in time (no delays etc.) Package was nice and well wrapped however the wood was wet. Would have expected it as dried out. Otherwise the package contained all as it was described. Materials quality is fair. Anchors (that can be bought as "extra") could be longer on the bottom side(which goes underground). If there is a small slope in the terrain it might not touch the concrete deep enough if you keep the playground leveled. But all in all it is a quality item and you get what you see on the pictures! Satisfied!
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the most relevant critical review

Aug 4, 2022
The quality and processing of the wood is completely amateurish. After 3 days of preparation, it was acceptable, which is outrageous for such money... I thought there was such a thing as German quality.
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Reviews for Wickey

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 Verified review
Jul 20, 2022
Pour l'instant très déçu de la livraison. J'espère qu'il ne manquera rien au montage. Il y avait des pièces éparpillées dans le camion
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Answer by Wickey
Sep 1, 2022
Cher client, nous vous remercions pour votre commentaire. Nous sommes désolés pour les désagréments causés par la livraison. Nous aimerions clarifier votre demande, c'est pourquoi nous vous avons déjà contacté par e-mail. Si vous n'avez pas reçu cet e-mail, n'hésitez pas à nous en faire part via le formulaire de contact en mentionnant l'objet "évaluation". Nous trouverons certainement une solution satisfaisante, votre équipe Wickey.
 Verified review
Jul 9, 2022
The item still not arrived (9/7/22) even when they said it was arriving on 7/7/22
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Answer by Wickey
Aug 18, 2022
Dear customer, thank you for your review. We are very sorry that your order arrived later than expected. We are happy that everything worked out in the end and that you received your order after all. We wish your family lots of fun with the product. Your Wickey Team
 Verified review
Jul 31, 2022
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