WickeyReviews

: 718Excellent

4.63

Reviews for Wickey

136 verified reviews in the last 12 months

718 total reviews
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3 months ago
The website is fantastic and very easy to navigate. I really liked the inspiration section so you can view real climbing frames in real gardens. I really liked how other people customised their climbing frames by painting them and adding flower pots and other accessories. The climbing frame can enhance your garden and making it look very aesthetically pleasing and fun too of course! The customer service was very good too. I had a few questions that were answered and I never felt rushed off the phone. I was disappointed to miss out on a redeemable discount code by 1 day. I also learned towards the end of choosing the climbing frame that it was necessary to purchase additional anchors. I wasn't expecting this.
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7 months ago
1) The order Pt2000187859 took 23 days to be delivered, but at no time was I warned that it would take this time. 2)One piece B-91 was cracked. 3) One piece BK-106 was cracked. 4)One piece PD-240 was missing; I had to buy a part locally to replace the missing One, whic cost me 18,36€. 5)I was unable to access the Contact Form that is advertised on your website, to make this claim. In convulsionou, my expectations with WICKEY were quite high, I didnt count on this lack of quality control regardind damaged and missing parts.
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Reviews for Wickey

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22 days ago
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23 days ago
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1 month ago
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1 month ago
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1 month ago
we were looking for a play stand for the kids, an ad appeared on instagram, immediately became interested, ended up with us ordering the same day, very quick and easy to place the order. But now we have to wait for the delivery
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Answer by Wickey
Yesterday
Dear customer, thank you for your feedback and for your purchase with us. We are happy that you did not need to think twice to know that the Wickey Smart Lodge was the one play tower you were looking for. We wish your kids endless fun. Your Wickey Team
 Verified review
2 months ago
Har købt hos jer før. Men nu har vi købt nyt hus og tog ikke legestativet med, så måtte ind og købe et nyt størrer til vores datter. God kvalitet, nemt at samle og masser af times sjov til børnene.
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Answer by Wickey
2 months ago
Dear customer, thank you for your feedback. We are delighted that yet again you have selected a Wickey playtower and that a new family has been made happy with the playground in your old home. We wish your daughter many hours of fun playing on her new playtower and our team wishes your family all the best in your new home. Your Wickey Team
 Verified review
1 month ago
A montagem é fácil, as instruções são claras, a madeira é que poderia vir menos rachada principalmente os postes onde ainda tive de lixar porque tive medo que as garotas se aleijassem, isto aconteceu em dois postes. No global gostei da rapidez na entrega, do atendimento e do parque em si.
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2 months ago
Reviewing 3 accesory deliveries (with no wood). One delivery had some parts missing and another not delivered at all first time. But support (in english) help was great in all cases and I finally got all parts I needed but with significant delay...
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Answer by Wickey
7 days ago
Dear customer, thank you for sharing your feedback. We apologize for the difficulties regarding the delivery of the three accessories you ordered with us. We are glad that our customer service was able to assist you in this matter. Your Wickey Team
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1 month ago
Good description and pictures, convenient suggestions for accessories. Address verification is a little too strict though; not everyone has an actual street number.
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2 months ago
Just purchased the coolest play tower for my son. Cant wait to surprise him with it, on his birthday! Will update with 5 stars, if everything is good.
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Answer by Wickey
2 months ago
Dear customer, thank you very much for your enthusiastic feedback and for purchasing with us. We sincerely hope that your son will be delighted at the sight of his own new play paradise! Happy birthday and have fun playing! Your Wickey Team
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1 month ago
jednoduchost webstranky, instrukcii a 10rocna zaruka boli dovodom, preco sme si vybrali Wickey - verime, ze hojdacka bude super!
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1 month ago
Web sites are clear to read and design is nice. I miss information about wood type directly for each playground.
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Answer by Wickey
Yesterday
Dear customer, thank you for your feedback. Your comment on the wood specification has been forwarded to the relevant department. The general wood information can be found in the FAQ - wood information. Should you have any further questions, please do not hesitate to contact our customer service. We wish your family lots of fun with the product. Your Wickey Team
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2 months ago
Great and diverse catalogue! We really felt that it Washington possible to find what fit our needs.
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Answer by Wickey
Yesterday
Dear customer, thank you for your feedback. We are pleased that the ideal product for your situation could be found in our wide range. We wish your family a lot of fun with it. Your Wickey Team
 Verified review
2 months ago
Nagyszerű segítség a termék és a kiegészítők kiválasztásában Egyszerű megrendelés és fizetés.
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2 months ago
God descriptions and a lot of god pictures of the playhouse and easy to use web site.
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2 months ago
Gyors, áttekinthető fizetési rendszer. Jelenleg nem tudok jobb példát említeni.
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2 months ago
Really helpful and long detailed descriptions about the goods.
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2 months ago
Great product - excellent selection of options and well built
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2 months ago
Easy way to find everything, paying method was simple.
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2 months ago
Szuper és minőségi játékok. Gyermekálom :)
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