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Top positive review
Wickey customer
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May 18, 2023
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We searched for kids playgrounds and Wickey ended up highest of the result.
Looking on earlier reviews of Wickey that showed they had 5 star rating and high amount of positive comments we felt secure and that they are trustable.
When we opened the webpage it was very easy to see the different sections and what they contained. As we browsed the playgrounds we found not only the dimensions was there so we could measure in the garden, but also a 3D generated view of the different playgrounds how it would look like in the garden. This made it supereasy to determine which ones we could fit. The hardest part was to decide which one as there was many different ones we liked. In the end we selected one with some extras to it so the kids can grow with it and we can swap the accessories from very young to a bit older so it will stay exiting and fun for a long time.
I expected a quality German product and instead I received a poor quality and ill-conceived product.
The product is not worth its price.
First, I complained for two times about the delivered goods and the missing parts.
And even then, during the installation, I encountered other illogical technicalities.
- poor wood quality
- unstable swing construction even with original anchors
- not sufficient amount of material for covering the roof and railing
PURE DISAPPOINTMENT :(
The webpage works properly, all the necessary info are available. However, I would be happy to test the object in reality before purchase. Some reference playgrounds at least at each capital would be useful.
Wickey customer
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Sep 17, 2023
Verified review
Nice product !
It was a LOT of work to assemble it, but worth it ! :D This it the biggest one. Fine quality, easy to follow guide.
Wickey customer
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Aug 23, 2023
Verified review
I expected a quality German product :(
I expected a quality German product and instead I received a poor quality and ill-conceived product.
The product is not worth its price.
First, I complained for two times about the delivered goods and the missing parts.
And even then, during the installation, I encountered other illogical technicalities.
- poor wood quality
- unstable swing construction even with original anchors
- not sufficient amount of material for covering the roof and railing
PURE DISAPPOINTMENT :(
Answer by Wickey
Aug 23, 2023
Dear customer,
Thank you for your review. We deeply regret hearing about your disappointing experience. Your concern matters to us, and we sincerely apologize for the inconvenience you encountered during the delivery and installation of our product. If you have any questions or concerns, our customer service is here to assist you.
Your Wickey Team
Wickey customer
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Aug 16, 2023
Verified review
Thanks :)
Great website. Cool product. Best price. Happy children :)
Wickey customer
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Aug 11, 2023
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After much research I found the perfect play center for my 2 boys....the Ghost Flyer. Its has everything I could ask for and the perfect size for my garden. The free delivery was an extra treat. Look forward to seeing my boys faces when they see it. Thank you Wickey
Wickey customer
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Jul 21, 2023
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Wickey customer
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Jul 8, 2023
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Great service, easy to order. Great product
Wickey customer
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Jul 8, 2023
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Really smooth Purchasing process via the website. Now just to await delivery and playtime! Thanks
Wickey customer
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Jun 29, 2023
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Känns tryggt att handla och att det man behöver rekommenderas
Wickey customer
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Jun 25, 2023
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Better manual guide
Wickey customer
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Jun 22, 2023
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Lots of different models to choose from and the possibility to customize our pick with desired colour scheme. Had some additional questions about weight load, which I could not find on the website. However quickly got this information from your customer service who seemed engaged and eager to help 🙂
I have just ordered and not received yet, but what I hear from others, then they are really satisfied with the product.
I'm looking forward to receive the shipment 😃
Wickey customer
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Jun 15, 2023
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Excellent products, bought them a few years ago making a swing in my own house and re bought more to make a new swing at the grandparents house
Wickey customer
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Jun 15, 2023
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Még csak a megrendelésnél tartok, de nagyon könnyű volt a konfigurálás. Sok információ van a termékről. Nagyon jó a 3D kertbe helyezés funkció!
Wickey customer
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Jun 7, 2023
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Dejlig nem hjemmeside at bruge. og lækkert med funktionen under billederne hvor man kan dreje billederne og se dem fra alle sider.
Wickey customer
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Jun 7, 2023
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Az oldal fantasztikus. A játszótér 3D -ben is megtekinthető, így könnyebb megtervezni az elhelyezést a kertben. Tetszik a termék színének és összetevőinek variálhatósága.
Wickey customer
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Jun 3, 2023
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Wickey customer
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Jun 2, 2023
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I like the website, the products and also I like the support. Could be a little bit faster but that's not a big problem.
Wickey customer
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May 29, 2023
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It was speedy, efficient and easy to navigate the site and find what I was looking for! Thanks
Wickey customer
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May 27, 2023
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Website is simple to navigate and checkout iOS straightforward and very secure
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