WickeyReviews

: 823Excellent

4.65
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Reviews for Wickey

4.65
Excellent
How is the rating calculated?

204 verified reviews in the last 12 months

5
77 %
4
18 %
3
< 1 %
2
1 %
1
3 %
823 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review

Jul 4, 2022
The package arrived in time (no delays etc.) Package was nice and well wrapped however the wood was wet. Would have expected it as dried out. Otherwise the package contained all as it was described. Materials quality is fair. Anchors (that can be bought as "extra") could be longer on the bottom side(which goes underground). If there is a small slope in the terrain it might not touch the concrete deep enough if you keep the playground leveled. But all in all it is a quality item and you get what you see on the pictures! Satisfied!
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the most relevant critical review

Aug 4, 2022
The quality and processing of the wood is completely amateurish. After 3 days of preparation, it was acceptable, which is outrageous for such money... I thought there was such a thing as German quality.
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 Verified review
May 27, 2022
Assembly is not for the novice and when received 2 bolts were missing! My partner had to buy the bolts in woodies to complete assembly. Lovely swing but very disappointed with that all parts were not supplied
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Answer by Wickey
Jun 22, 2022
Dear customer, thank you for your feedback. We are very sorry for the fact that your order was delivered incomplete. That is of course not how it should be and we apologize for this matter. We have examined your request but unfortunately, we were unable to reach you. However, we would be happy to receive your response so that we can find a solution together. Your Wickey team