WickeyReviews

: 735Excellent

4.65

Reviews for Wickey

148 verified reviews in the last 12 months

735 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


3 days ago
The package arrived in time (no delays etc.) Package was nice and well wrapped however the wood was wet. Would have expected it as dried out. Otherwise the package contained all as it was described. Materials quality is fair. Anchors (that can be bought as "extra") could be longer on the bottom side(which goes underground). If there is a small slope in the terrain it might not touch the concrete deep enough if you keep the playground leveled. But all in all it is a quality item and you get what you see on the pictures! Satisfied!
Report review

Show all positive reviews

the most relevant critical review


8 months ago
1) The order Pt2000187859 took 23 days to be delivered, but at no time was I warned that it would take this time. 2)One piece B-91 was cracked. 3) One piece BK-106 was cracked. 4)One piece PD-240 was missing; I had to buy a part locally to replace the missing One, whic cost me 18,36€. 5)I was unable to access the Contact Form that is advertised on your website, to make this claim. In convulsionou, my expectations with WICKEY were quite high, I didnt count on this lack of quality control regardind damaged and missing parts.
Report review

Show all critical reviews

Reviews for Wickey

Filter 
 Sort by Relevance 
(114)
(4)
 Verified review
10 days ago
Everything was okay, the kids love the playground.
Report review
 Verified review
21 days ago
Easy to shop and good alternatives for paying.
Report review
 Verified review
22 days ago
Great quality product and delivered on time.
Report review
 Verified review
15 days ago
clear pages, good price and good quality
Report review
 Verified review
8 days ago
Szuper termék, szuper ügyfélszolgálat!
Report review
 Verified review
9 days ago
Excellent service,great playground!
Report review
 Verified review
10 days ago
Easy build, perfect and wonderfull
Report review
 Verified review
14 days ago
Excellent product and service.
Report review
 Verified review
9 days ago
Good quality, easy assembly.
Report review
 Verified review
15 days ago
Confirm details of order.
Report review
 Verified review
24 days ago
Everything is perfect
Report review
 Verified review
1 month ago
Quick delivery!
Report review
 Verified review
8 days ago
Report review
 Verified review
9 days ago
Report review
 Verified review
10 days ago
Report review
 Verified review
24 days ago
Report review
 Verified review
1 month ago
Report review
 Verified review
2 months ago
we were looking for a play stand for the kids, an ad appeared on instagram, immediately became interested, ended up with us ordering the same day, very quick and easy to place the order. But now we have to wait for the delivery
Report review
Answer by Wickey
10 days ago
Dear customer, thank you for your feedback and for your purchase with us. We are happy that you did not need to think twice to know that the Wickey Smart Lodge was the one play tower you were looking for. We wish your kids endless fun. Your Wickey Team
 Verified review
1 month ago
I liked the pre-cut wood with easy to follow manual. Lots of screws:) The roof was a little bit difficult to assemble, would prefered also pre-cut sheets. Finally, kid loves it, especially the house part with window. Still need to finish sandbox in particular custom sandbox cover, maybe it should have sandbox cover as well in package.
Report review
 Verified review
2 months ago
A montagem é fácil, as instruções são claras, a madeira é que poderia vir menos rachada principalmente os postes onde ainda tive de lixar porque tive medo que as garotas se aleijassem, isto aconteceu em dois postes. No global gostei da rapidez na entrega, do atendimento e do parque em si.
Report review
Answer by Wickey
Yesterday
Dear customer, thank you for your feedback. It is indeed advised that the cutting edges of the wood are sanded after arrival. This to make sure all edges are smooth and safe for use. Wishing your daughters a great time playing on their new playset. Your Wickey Team