The package arrived in time (no delays etc.)
Package was nice and well wrapped however the wood was wet. Would have expected it as dried out.
Otherwise the package contained all as it was described.
Materials quality is fair.
Anchors (that can be bought as "extra") could be longer on the bottom side(which goes underground). If there is a small slope in the terrain it might not touch the concrete deep enough if you keep the playground leveled.
But all in all it is a quality item and you get what you see on the pictures!
Satisfied!
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the most relevant critical review
8 months ago
1) The order Pt2000187859 took 23 days to be delivered, but at no time was I warned that it would take this time.
2)One piece B-91 was cracked.
3) One piece BK-106 was cracked.
4)One piece PD-240 was missing; I had to buy a part locally to replace the missing One, whic cost me 18,36€.
5)I was unable to access the Contact Form that is advertised on your website, to make this claim.
In convulsionou, my expectations with WICKEY were quite high, I didnt count on this lack of quality control regardind damaged and missing parts.
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Verified review
10 days ago
Everything was okay, the kids love the playground.
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21 days ago
Easy to shop and good alternatives for paying.
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22 days ago
Great quality product and delivered on time.
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15 days ago
clear pages, good price and good quality
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8 days ago
Szuper termék, szuper ügyfélszolgálat!
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9 days ago
Excellent service,great playground!
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10 days ago
Easy build, perfect and wonderfull
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14 days ago
Excellent product and service.
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9 days ago
Good quality, easy assembly.
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15 days ago
Confirm details of order.
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24 days ago
Everything is perfect
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1 month ago
Quick delivery!
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8 days ago
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9 days ago
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10 days ago
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24 days ago
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1 month ago
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2 months ago
we were looking for a play stand for the kids, an ad appeared on instagram, immediately became interested, ended up with us ordering the same day, very quick and easy to place the order. But now we have to wait for the delivery
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Answer by Wickey
10 days ago
Dear customer, thank you for your feedback and for your purchase with us. We are happy that you did not need to think twice to know that the Wickey Smart Lodge was the one play tower you were looking for. We wish your kids endless fun. Your Wickey Team
Verified review
1 month ago
I liked the pre-cut wood with easy to follow manual. Lots of screws:) The roof was a little bit difficult to assemble, would prefered also pre-cut sheets. Finally, kid loves it, especially the house part with window. Still need to finish sandbox in particular custom sandbox cover, maybe it should have sandbox cover as well in package.
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2 months ago
A montagem é fácil, as instruções são claras, a madeira é que poderia vir menos rachada principalmente os postes onde ainda tive de lixar porque tive medo que as garotas se aleijassem, isto aconteceu em dois postes. No global gostei da rapidez na entrega, do atendimento e do parque em si.
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Answer by Wickey
Yesterday
Dear customer, thank you for your feedback. It is indeed advised that the cutting edges of the wood are sanded after arrival. This to make sure all edges are smooth and safe for use. Wishing your daughters a great time playing on their new playset. Your Wickey Team
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