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Top positive review
Wickey customer
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May 18, 2023
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We searched for kids playgrounds and Wickey ended up highest of the result.
Looking on earlier reviews of Wickey that showed they had 5 star rating and high amount of positive comments we felt secure and that they are trustable.
When we opened the webpage it was very easy to see the different sections and what they contained. As we browsed the playgrounds we found not only the dimensions was there so we could measure in the garden, but also a 3D generated view of the different playgrounds how it would look like in the garden. This made it supereasy to determine which ones we could fit. The hardest part was to decide which one as there was many different ones we liked. In the end we selected one with some extras to it so the kids can grow with it and we can swap the accessories from very young to a bit older so it will stay exiting and fun for a long time.
I expected a quality German product and instead I received a poor quality and ill-conceived product.
The product is not worth its price.
First, I complained for two times about the delivered goods and the missing parts.
And even then, during the installation, I encountered other illogical technicalities.
- poor wood quality
- unstable swing construction even with original anchors
- not sufficient amount of material for covering the roof and railing
PURE DISAPPOINTMENT :(
Website is easy to use, everything is easy to find
Maybe they could upgrade the filters, because when I add them, it messes up the results
Wickey customer
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Mar 21, 2023
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Spoľahlivý nákup
Dlhšie sme uvažovali nad darom pre nášho syna k 1.narodeninám. Už dlhšie sme si všímali ponuku detských ihrísk od Wickey, ktorá pôsobila veľmi profesionálne a spoľahlivo. Dnes sme sa rozhodli, že ihrisko objednáme a nevieme sa dočkať kedy dorazí. Keď bude hotové, radi pridáme referenciu a fotku.
Wickey customer
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Mar 19, 2023
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Exceptional range of products and quality.
Wickey customer
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Mar 19, 2023
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Wickey customer
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Mar 19, 2023
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Wickey customer
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Mar 15, 2023
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Simple ordering process and very well price.
Wickey customer
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Mar 12, 2023
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It was fast and confortable. Maybe more pictures with kids, to see the sizes.
Wickey customer
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Mar 12, 2023
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I really like how the site is easy to navigate and follow. The customer service is fast and responsive. The buying process was quick and easy.
Wickey customer
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Mar 12, 2023
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We are so glad
Our children are enjoying the experience of having fun on their new favorite place in the garden.
Wickey customer
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Mar 10, 2023
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Szuper játszótér sok évre
Minden rendben ment a vásárlás során. Szuper játszótere lesz sok sok évre a három gyermekünknek. Ötletes , kreatív időt álló.
Wickey customer
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Mar 7, 2023
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Great e-shop
The website is clear, I look forward to goods delivery.
Wickey customer
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Mar 2, 2023
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nice product, we look forward to trying it
Wickey customer
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Feb 27, 2023
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The website is fully informative and well-organized, the ordering method was easy and fast.
Wickey customer
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Feb 21, 2023
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God hjemmeside
Wickey customer
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Dec 14, 2022
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Easy corrected
Fast and easy contact when things got wrong, and things where broken and missing
Answer by Wickey
Dec 22, 2022
Dear customer, thank you for your feedback. First of all our apologies that there was a reason for compaint. However we are happy that you are satisfied about how our customer service handled the issue. We wish your family now lots of fun with the product. Your Wickey Team
Wickey customer
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Nov 30, 2022
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Top service
- Jeg kan selv bestemme farver
- Der er masser af tilbehør
- Nem og tilgængelig hjemmeside
- God produktinformation
- Stort produktsortiment
Answer by Wickey
Dec 1, 2022
Dear customer, thank you for your positive feedback. We are happy that our assortment caught your attention. We wish your family lots of fun with the product of your choice. Your Wickey Team
Wickey customer
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Nov 14, 2022
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nice and quick response and shipping
Wickey customer
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Nov 1, 2022
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The purchase went well. Even the complaint of missing goods was resolved very quickly.
Answer by Wickey
Nov 2, 2022
Dear customer, thank you for your feedback. We apologise that there was reason for complaint. We are pleased that we were able to solve the problem quickly for you so that your family can now enjoy the product. Your Wickey Team
Wickey customer
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Oct 11, 2022
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Top quality playhouse to the garden
Everything is clear to plan straight into your garden.
Can't wait to see my kids play in their brand new kingdom!:-)
VR planning is awsome!!!
Answer by Wickey
Oct 18, 2022
Dear customer, thank you for your kind review. It is great to hear that your garden will soon be transformed into a realm of its own for your children. We wish them endless fantasy with lots of great adventures. Your Wickey team
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