The package arrived in time (no delays etc.)
Package was nice and well wrapped however the wood was wet. Would have expected it as dried out.
Otherwise the package contained all as it was described.
Materials quality is fair.
Anchors (that can be bought as "extra") could be longer on the bottom side(which goes underground). If there is a small slope in the terrain it might not touch the concrete deep enough if you keep the playground leveled.
But all in all it is a quality item and you get what you see on the pictures!
Satisfied!
The quality and processing of the wood is completely amateurish. After 3 days of preparation, it was acceptable, which is outrageous for such money... I thought there was such a thing as German quality.
Stort udvalg og gode priser.
Glæder os til samle det😋
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May 9, 2023
Easy to order. Search on the page could be improved!
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Apr 30, 2023
easy to navigate on the homepage
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Mar 19, 2023
Det var let at bestille. Jeg kunne se at nogle af de ting de er blevet kritiseret for tidligere på trustpilot har de taget til sig, og ting folk har været i tvivl om har de fremhævet. Feks kan man godt betale med andet end paypal og man kan vælge om man ønsker at bruge deres udskæringer i folien eller om man vil lave sit eget.
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Mar 18, 2023
+ Great 3d view, and super instrucion manuals. The cheapest playground in its category.
- No pre-assembled parts. So much work to build it:(
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Mar 16, 2023
Easy purchase but a bit confusing with when you could use the extra discount code. Great customer service though.
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Mar 26, 2023
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Mar 22, 2023
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Jun 8, 2022
Dobrý den, myslím si, že by měl být dodávaný materiál v lepší kvalitě. Musel jsem kompletně provést broušení všech komponentů včetně tmelení dvou kusů trámků. Jinak sestava se skládala velmi dobře. I manuál byl velice jednoduše k pochopení. JN
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Answer by Wickey
Jul 13, 2022
Dear customer, thank you for your feedback. It is indeed advised to regrind the cutting edges of the wood. Due to the manufacturing process, these can sometimes fray. We wish your family a lot of fun playing. Your Wickey Team
Verified review
Jan 14, 2023
I liked the orderflow overall, but some of the suggestions for required bi-products dont actually link to anything, or the recommendations dont really make sense. Also I had to place my order twice because their platform crashed the first time.
This rating is based on that the delivery time holds true :)
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Answer by Wickey
Jan 16, 2023
Dear customer, thank you for your review. We are very sorry that an error occurred during your order. We have passed on your comments to our colleagues for review. We wish your children a great time with our product. Your Wickey team
Verified review
Jun 16, 2022
Love the idea of the large sandpit and lid that coverts to seating. Unfortunately the hardware supplied lets it down, the hinges are too weak and bend meaning the lid doesn’t sit right when closed. Also I have to say, your instructions are quite difficult to follow.
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Answer by Wickey
Jul 14, 2022
Dear customer, thank you for your feedback on the sandbox you purchased from us. We are very sorry that it is not working as it should. We gladly take up your complaint. You can send some pictures to our customer service through the contact form on our website, so that our technical department can take a look at them. Your Wickey Team
Verified review
Aug 1, 2022
Fast delivery. The package was well packed and not affekted of transport. Easy assembly and I think is sturdy constuction. Some of the planks is a tiny bit crocked, som we have to fix it ourselfs to be fully happy.
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Answer by Wickey
Aug 23, 2022
Dear customer, thank you for your feedback. We are sorry that some planks did not meet our quality requirements. In such cases of complaint, please contact our customer service. They will be happy to solve the problem for you. Your Wickey Team
Verified review
Jul 12, 2022
The design of the wooden house was great,the help given to us by phone(customer service).The building instructions could be more precise updated,to the 21-st century.
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Answer by Wickey
Aug 10, 2022
Dear customer, thank you for rating us. Our development department is continuously improving the assembly instructions. Thank you very much for your comment. We wish your children lots of fun playing. Your Wickey Team
Verified review
Jul 12, 2022
There are no patterns for tge sticker foil so it's kind of hard to replicate the exact image from tge picture.
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Answer by Wickey
Aug 10, 2022
Dear customer, thank you for your kind feedback. We do not supply the tarpaulin and sticker foil cut to size, allowing you and your children to design them creatively yourself. We are very pleased that you are satisfied with the product and wish you and your family a lovely summer. Your Wickey Team
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Aug 6, 2022
Website is very easy and helpful and very happy it offers selection of colours for multiple products
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Answer by Wickey
Aug 25, 2022
Dear customer, thank you for your feedback. We are pleased that you found your way around our webshop easily. We think it is important that there is something for everyone, which is why we offer multiple colours. We wish your family lots of fun with your chosen product. Your Wickey Team
Verified review
Jun 28, 2022
Easy assembly, took about 1 day for 2 people. Information about delivery could be more detailed!
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Jul 18, 2022
It is good stuff with tot so much money. Kids love the playground.
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Answer by Wickey
Aug 11, 2022
Dear customer, thank you very much for your kind review. It is great to hear that your children are delighted with their new playground. We wish them lots of fun playing. Your Wickey team
Verified review
Jun 29, 2022
ich bin zufrieden mit dem Produkt was ich bestellt habe.
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