The package arrived in time (no delays etc.)
Package was nice and well wrapped however the wood was wet. Would have expected it as dried out.
Otherwise the package contained all as it was described.
Materials quality is fair.
Anchors (that can be bought as "extra") could be longer on the bottom side(which goes underground). If there is a small slope in the terrain it might not touch the concrete deep enough if you keep the playground leveled.
But all in all it is a quality item and you get what you see on the pictures!
Satisfied!
The quality and processing of the wood is completely amateurish. After 3 days of preparation, it was acceptable, which is outrageous for such money... I thought there was such a thing as German quality.
They were superb to deal with, when I had a query about my order!
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Answer by Wickey
Aug 25, 2022
Dear customer, thank you for your feedback about our customer service. We at Wickey strive to deliver the best customer experience and we are glad that it has been a positive experience for you as well. Your Wickey Team
Verified review
Jul 18, 2022
It is good stuff with tot so much money. Kids love the playground.
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Answer by Wickey
Aug 11, 2022
Dear customer, thank you very much for your kind review. It is great to hear that your children are delighted with their new playground. We wish them lots of fun playing. Your Wickey team
Verified review
Jul 12, 2022
All the pices where present was relatively yeasy to assemble!
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Sep 23, 2022
Wide range, transparent website with proper information.
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Jun 29, 2022
ich bin zufrieden mit dem Produkt was ich bestellt habe.
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Jun 17, 2022
Quick shipment, good quality materials and easy to order
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Jun 6, 2022
The instruction was a little lit difficult to read
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Answer by Wickey
Jul 8, 2022
Dear customer, thank you for your feedback. We are sorry if the instructions were a little difficult to read. Our team is constantly working on improvement and also our instructions are revised from time to time. We hope that everything worked out well and that the product is now functioning. Bear in mind that our customer service is always happy to help you with any questions you may have. Your Wickey Team
Verified review
Aug 19, 2022
Super service og hurtig levering af et legetårn 👍😊
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Jun 28, 2022
Everything was okay, the kids love the playground.
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Answer by Wickey
Jul 19, 2022
Dear customer, thank you for your rating. If the kids are happy, so are we! We wish them many summers full of fun and laughter. Your Wickey Team
Verified review
Jun 17, 2022
Easy to shop and good alternatives for paying.
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Jun 16, 2022
Great quality product and delivered on time.
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Jul 16, 2022
Kept well informed with a quick delivery.
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Jun 22, 2022
clear pages, good price and good quality
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Jun 29, 2022
Szuper termék, szuper ügyfélszolgálat!
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Answer by Wickey
Jul 20, 2022
Dear customer, thank you for your positive feedback on both the product and our customer service. We are very happy that your kids make such good use of their new playground. We wish them many more summers full of fun. Your Wickey Team
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