WickeyReviews

: 791Excellent

4.59

Reviews for Wickey

182 verified reviews in the last 12 months

791 total reviews
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the most relevant positive review


Jul 4, 2022
The package arrived in time (no delays etc.) Package was nice and well wrapped however the wood was wet. Would have expected it as dried out. Otherwise the package contained all as it was described. Materials quality is fair. Anchors (that can be bought as "extra") could be longer on the bottom side(which goes underground). If there is a small slope in the terrain it might not touch the concrete deep enough if you keep the playground leveled. But all in all it is a quality item and you get what you see on the pictures! Satisfied!
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the most relevant critical review


Dec 6, 2021
1) The order Pt2000187859 took 23 days to be delivered, but at no time was I warned that it would take this time. 2)One piece B-91 was cracked. 3) One piece BK-106 was cracked. 4)One piece PD-240 was missing; I had to buy a part locally to replace the missing One, whic cost me 18,36€. 5)I was unable to access the Contact Form that is advertised on your website, to make this claim. In convulsionou, my expectations with WICKEY were quite high, I didnt count on this lack of quality control regardind damaged and missing parts.
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Reviews for Wickey

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(140)
 Verified review
Jun 17, 2022
Easy to shop and good alternatives for paying.
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Jun 16, 2022
Great quality product and delivered on time.
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Jun 22, 2022
clear pages, good price and good quality
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Jun 29, 2022
Szuper termék, szuper ügyfélszolgálat!
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Answer by Wickey
Jul 20, 2022
Dear customer, thank you for your positive feedback on both the product and our customer service. We are very happy that your kids make such good use of their new playground. We wish them many more summers full of fun. Your Wickey Team
 Verified review
Jun 28, 2022
Excellent service,great playground!
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Jun 28, 2022
Easy build, perfect and wonderfull
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Jun 23, 2022
Excellent product and service.
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Jul 7, 2022
great website, correct prices
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Jun 29, 2022
Good quality, easy assembly.
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Jun 23, 2022
Confirm details of order.
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Jun 14, 2022
Everything is perfect
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Jul 8, 2022
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Jun 30, 2022
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Jun 29, 2022
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Jun 28, 2022
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Jun 13, 2022
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Apr 24, 2022
The process was straightforward. The website is easy to navigate. There was also a spring discount which makes it more affordable. There could be more information on safety tiles( e.g how many would be recommend for the particular product ).
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Answer by Wickey
Apr 25, 2022
Dear customer, thank you for your feedback. We are pleased that you found it easy to find your way around our webshop. On the product page of each play tower we have a small section, under the shopping cart button, in which we indicate how many anchors and safety tiles we recommend. Hoping to have informed you sufficiently. We wish your family a lot of fun with the play frame! Your Wickey Team
 Verified review
May 15, 2022
we were looking for a play stand for the kids, an ad appeared on instagram, immediately became interested, ended up with us ordering the same day, very quick and easy to place the order. But now we have to wait for the delivery
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Answer by Wickey
Jun 28, 2022
Dear customer, thank you for your feedback and for your purchase with us. We are happy that you did not need to think twice to know that the Wickey Smart Lodge was the one play tower you were looking for. We wish your kids endless fun. Your Wickey Team
 Verified review
May 1, 2022
Har købt hos jer før. Men nu har vi købt nyt hus og tog ikke legestativet med, så måtte ind og købe et nyt størrer til vores datter. God kvalitet, nemt at samle og masser af times sjov til børnene.
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Answer by Wickey
May 5, 2022
Dear customer, thank you for your feedback. We are delighted that yet again you have selected a Wickey playtower and that a new family has been made happy with the playground in your old home. We wish your daughter many hours of fun playing on her new playtower and our team wishes your family all the best in your new home. Your Wickey Team
 Verified review
Apr 21, 2022
Products very well described, including a lot of pictures with different angles, measurements and additional purchases necessary. This was my first time on the website and I bought the Turbo Flyer.
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Answer by Wickey
Apr 22, 2022
Dear customer, thank you for your positive feedback and welcome to our webshop! We are pleased that you were able to choose from our selection of climbing frames. Have fun with the Turbo Flyer! Your Wickey Team