WickeyReviews

: 791Excellent

4.59

Reviews for Wickey

182 verified reviews in the last 12 months

791 total reviews
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the most relevant positive review


Jul 4, 2022
The package arrived in time (no delays etc.) Package was nice and well wrapped however the wood was wet. Would have expected it as dried out. Otherwise the package contained all as it was described. Materials quality is fair. Anchors (that can be bought as "extra") could be longer on the bottom side(which goes underground). If there is a small slope in the terrain it might not touch the concrete deep enough if you keep the playground leveled. But all in all it is a quality item and you get what you see on the pictures! Satisfied!
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the most relevant critical review


Dec 6, 2021
1) The order Pt2000187859 took 23 days to be delivered, but at no time was I warned that it would take this time. 2)One piece B-91 was cracked. 3) One piece BK-106 was cracked. 4)One piece PD-240 was missing; I had to buy a part locally to replace the missing One, whic cost me 18,36€. 5)I was unable to access the Contact Form that is advertised on your website, to make this claim. In convulsionou, my expectations with WICKEY were quite high, I didnt count on this lack of quality control regardind damaged and missing parts.
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Reviews for Wickey

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(140)
 Verified review
Apr 27, 2022
It was a pleasent experience ordering a new play ground from Wickey. - The website itself looks good, and it was easy to navigate around. - We believe we found the perfect items for us. Thank you.
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Answer by Wickey
May 5, 2022
Dear customer, thank you for your positive feedback. We are very happy that you had so much fun selecting the perfect playset for you. That is guaranteed to be a lot of fun and laughter once it is delivered and set up. Enjoy! Your Wickey Team
 Verified review
Jun 5, 2022
I liked the pre-cut wood with easy to follow manual. Lots of screws:) The roof was a little bit difficult to assemble, would prefered also pre-cut sheets. Finally, kid loves it, especially the house part with window. Still need to finish sandbox in particular custom sandbox cover, maybe it should have sandbox cover as well in package.
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Answer by Wickey
Jul 8, 2022
Dear customer, thank you for taking the time to write this review. We will forward the comments to the responsible department. We are pleased that the children are happy with their new play house and wish them lots of fun. Your Wickey Team
 Verified review
May 23, 2022
A montagem é fácil, as instruções são claras, a madeira é que poderia vir menos rachada principalmente os postes onde ainda tive de lixar porque tive medo que as garotas se aleijassem, isto aconteceu em dois postes. No global gostei da rapidez na entrega, do atendimento e do parque em si.
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Answer by Wickey
Jul 6, 2022
Dear customer, thank you for your feedback. It is indeed advised that the cutting edges of the wood are sanded after arrival. This to make sure all edges are smooth and safe for use. Wishing your daughters a great time playing on their new playset. Your Wickey Team
 Verified review
Jun 3, 2022
superschnelle Lieferung, von der Bestellung bis zur Lieferung per Kurier in der Slowakei 8 Tage. einfaches Falten. Ich empfehle super rýchle dodanie, od objednávky po zloženie kuriérom na Slovensku 8 dní. jednoduché skladanie. odporúčam
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Answer by Wickey
Jul 15, 2022
Dear customer, thank you for your feedback. We do our utmost to deliver all orders on time. We are pleased that we were successful with your order as well. The sooner the delivery, the sooner the fun can begin! Your Wickey Team
 Verified review
May 26, 2022
Good description and pictures, convenient suggestions for accessories. Address verification is a little too strict though; not everyone has an actual street number.
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Answer by Wickey
Jul 7, 2022
Dear customer, thank you for your feedback. Your comment has been passed on internally to the relevant department. We wish your family lots of fun with this purchase. Your Wickey Team
 Verified review
May 29, 2022
jednoduchost webstranky, instrukcii a 10rocna zaruka boli dovodom, preco sme si vybrali Wickey - verime, ze hojdacka bude super!
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Answer by Wickey
Jul 7, 2022
Dear customer, thank you for your feedback and for choosing a Wickey product. We wish your family lots of fun with the new swing. Your Wickey Team
 Verified review
Jun 7, 2022
The playground was sent very quickly, and the instructions were easy. I think if the wood were drier, it would be better.
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Answer by Wickey
Jul 8, 2022
Dear customer, thank you for your feedback. Our wood gets drenched in impregnation fluids for several hours. It is therefore possible that the wood is still wet when shipped. We do advice our customers to unpack the wood as soon as it arrives and to let it dry for a couple of days, so that it will be dry upon assembly. Your Wickey Team
 Verified review
Apr 8, 2022
The wickey products are of good quality and affordable. I installed them on our playground. Installation is easy.
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Answer by Wickey
Apr 11, 2022
Dear customer, thank you for your feedback. We are delighted that you decided to expand your playground with a Wickey playtower. Wishing your kids the best time playing on and around the equipment. Your Wickey Team
 Verified review
Apr 16, 2022
All was amazing, good quality and great communication with helper! Top recomandion! Best regard from CZ.
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Answer by Wickey
Apr 21, 2022
Dear customer, thank you for your enthusiasm and positive words! This makes the whole Wickey team very happy. Wishing you lots of fun with the product. Your Wickey Team
 Verified review
May 13, 2022
Great and diverse catalogue! We really felt that it Washington possible to find what fit our needs.
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Answer by Wickey
Jun 28, 2022
Dear customer, thank you for your feedback. We are pleased that the ideal product for your situation could be found in our wide range. We wish your family a lot of fun with it. Your Wickey Team
 Verified review
Apr 22, 2022
Great experience. Website is easy to use with lots of options. Accepting PayPal is a great bonus.
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 Verified review
May 1, 2022
Nagyszerű segítség a termék és a kiegészítők kiválasztásában Egyszerű megrendelés és fizetés.
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 Verified review
May 4, 2022
God descriptions and a lot of god pictures of the playhouse and easy to use web site.
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 Verified review
May 15, 2022
Gyors, áttekinthető fizetési rendszer. Jelenleg nem tudok jobb példát említeni.
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 Verified review
Apr 28, 2022
Bestilling var nem og informativ. Men oplevede nogen fejl ved betaling.
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Answer by Wickey
Apr 29, 2022
Dear customer, thank you for your review. We are sorry that you encountered problems during your payment process. Upon verification, everything appears to be in order and your order is being prepared for production and shipment. We wish your family a lot of fun with this purchase. Your Wickey Team
 Verified review
May 13, 2022
Really helpful and long detailed descriptions about the goods.
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 Verified review
May 1, 2022
Great product - excellent selection of options and well built
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 Verified review
May 1, 2022
Easy way to find everything, paying method was simple.
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 Verified review
May 1, 2022
Szuper és minőségi játékok. Gyermekálom :)
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 Verified review
Apr 20, 2022
Quick, easy and user-friendly experience.
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