The package arrived in time (no delays etc.)
Package was nice and well wrapped however the wood was wet. Would have expected it as dried out.
Otherwise the package contained all as it was described.
Materials quality is fair.
Anchors (that can be bought as "extra") could be longer on the bottom side(which goes underground). If there is a small slope in the terrain it might not touch the concrete deep enough if you keep the playground leveled.
But all in all it is a quality item and you get what you see on the pictures!
Satisfied!
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the most relevant critical review
9 months ago
1) The order Pt2000187859 took 23 days to be delivered, but at no time was I warned that it would take this time.
2)One piece B-91 was cracked.
3) One piece BK-106 was cracked.
4)One piece PD-240 was missing; I had to buy a part locally to replace the missing One, whic cost me 18,36€.
5)I was unable to access the Contact Form that is advertised on your website, to make this claim.
In convulsionou, my expectations with WICKEY were quite high, I didnt count on this lack of quality control regardind damaged and missing parts.
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Reviews for Wickey
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(139)
Verified review
3 days ago
Good service, good prize on product, quick procedurer from order to delivery.
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Verified review
6 days ago
During the ordering process I was updated constantly on it's status. Great quality when it arrived. Very happy with the product
Delivery was a few days delayed
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Verified review
9 days ago
They were superb to deal with, when I had a query about my order!
The variety of products is great, colour options, accessories are also excellent.
The manual looks also straightforward, quality of goods is great.
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Answer by Wickey
7 days ago
Dear customer, thank you for writing a review for us. It's great to hear that you were impressed by our wide range of products. We wish you and your family lots of fun with this purchase and a wonderful summer. Your Wickey team
Verified review
24 days ago
The order was easy and fast
No contact re delivery and slide left at back door would not have worked if this was a surprise
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Answer by Wickey
6 days ago
Dear customer, thank you very much for your evaluation. We gladly pass on your comments to the relevant department. We wish you and your family lots of fun with this purchase and an adventurous summer. Your Wickey team
Verified review
1 month ago
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1 month ago
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Verified review
1 month ago
The kit received is exactly what we are looking for our kids to be able to play safely in the yard. In addition to the maximum fun I have produced for the children, I have noticed that the product is high quality and I am sure that it will be lasting if I maintain it properly. In terms of assembly, the kit has been extremely well designed so that it is easy to assemble following the instructions in the package. Thanks for this great product!
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Answer by Wickey
7 days ago
Dear customer, thank you for taking the time to write a review. It is great to hear that both you and your children are happy with the new play tower. We wish your children great adventures. Your Wickey Team
Verified review
1 month ago
Everything was correct.
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Verified review
1 month ago
I like passion and skills which are seen in all products especially kids playgrounds.
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Answer by Wickey
7 days ago
Dear customer, we appreciate your kind review. We take great pride in our products and we are pleased that you have noticed these small details as well. We wish you and your family lovely summer days. Your Wickey team
Verified review
1 month ago
Kept well informed with a quick delivery.
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Verified review
1 month ago
Great selection and quality products.Website is very good easy to use.
Improved lead times on delivery would good but not a its not a deal breaker
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Answer by Wickey
7 days ago
Dear customer, thank you very much for your positive rating about the use of our webshop and the quality of our products. We will forward your comment about the deliverytimes to the relevant department. We wish you and your family a wonderful summer. Your Wickey Team
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