WickeyReviews

: 777Excellent

4.55

Reviews for Wickey

182 verified reviews in the last 12 months

777 total reviews
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the most relevant positive review


1 month ago
The package arrived in time (no delays etc.) Package was nice and well wrapped however the wood was wet. Would have expected it as dried out. Otherwise the package contained all as it was described. Materials quality is fair. Anchors (that can be bought as "extra") could be longer on the bottom side(which goes underground). If there is a small slope in the terrain it might not touch the concrete deep enough if you keep the playground leveled. But all in all it is a quality item and you get what you see on the pictures! Satisfied!
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9 months ago
1) The order Pt2000187859 took 23 days to be delivered, but at no time was I warned that it would take this time. 2)One piece B-91 was cracked. 3) One piece BK-106 was cracked. 4)One piece PD-240 was missing; I had to buy a part locally to replace the missing One, whic cost me 18,36€. 5)I was unable to access the Contact Form that is advertised on your website, to make this claim. In convulsionou, my expectations with WICKEY were quite high, I didnt count on this lack of quality control regardind damaged and missing parts.
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Reviews for Wickey

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(136)
 Verified review
1 month ago
Delivery was swift and all items received in perfect condition. Kids love it 😀
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 Verified review
1 month ago
Good quality and service.
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 Verified review
1 month ago
Calitatea buna a produselor cu un design ok, indicatii de montaj explicite. Ramforsare suplimentara a structurii
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 Verified review
1 month ago
After many internet searches for a playground, I chose to buy from Wickey. I don't regret it at all! I was also advised by phone, to make the best decision, with a lot of patience and professionalism. When the playground arrived, two boards were slightly hit due to transport, and Wickey replaced them for free and even sent us a small gift! Very professional and everything very well explained for installation.
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 Verified review
1 month ago
Great material quality, easy to assemble resulting a solid structure after anchoring the brackets with concrete. Took me 3-4 days to assemble it after work time. Looking good in the backyard, my son loves it (especially the long slide).
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 Verified review
1 month ago
All the pices where present was relatively yeasy to assemble!
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1 month ago
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1 month ago
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1 month ago
We ordered the Ghost flyer, the package came whole, the wood is high quality as it was shown in the description. Everything seems fine, we needed to additionally order tools for anchoring.
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 Verified review
1 month ago
great website, correct prices
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 Verified review
1 month ago
The package arrived in time (no delays etc.) Package was nice and well wrapped however the wood was wet. Would have expected it as dried out. Otherwise the package contained all as it was described. Materials quality is fair. Anchors (that can be bought as "extra") could be longer on the bottom side(which goes underground). If there is a small slope in the terrain it might not touch the concrete deep enough if you keep the playground leveled. But all in all it is a quality item and you get what you see on the pictures! Satisfied!
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 Verified review
1 month ago
We were satisfied with everything. Easy assembly, good material quality.
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 Verified review
1 month ago
Just ordered. In Denmark, this seems like the most value for money product. Lets see when it arrives if quality also is on point.
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 Verified review
1 month ago
Ordered product arrived quickly, every piece were perfect, installation manual was easy to follow, kids love it and having a lots of fun with it. I highly recommend to every family.
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Answer by Wickey
19 days ago
Dear customer, thank you for your lovely feedback. It makes us happy to know that your kids are having so much fun with their new play set. That is what our products are designed and made for! Your Wickey Team
 Verified review
1 month ago
Wide offer of playgrounds, possibility choose the colours, very good prices, long warranty. Quality description on eshop. Hope the assembly will be quick and without problems...
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Answer by Wickey
19 days ago
Dear customer, thank you for your feedback. We are pleased that you were able to choose a climbing frame from our wide range of products. Please do not hesitate to contact us if we can be of any assistance with the assembly. We wish your family lots of play fun. Your Wickey Team
 Verified review
1 month ago
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 Verified review
1 month ago
We (and the kids of course) just simply love the playground as it is. Best decision ever made. I can only recommend Wickey! ❤️
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Answer by Wickey
19 days ago
Dear customer, we are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority and we are thrilled that you and your kids enjoy the playground so much. It means the world to our entire team! Your Wickey Team
 Verified review
1 month ago
Szuper termék, szuper ügyfélszolgálat!
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Answer by Wickey
19 days ago
Dear customer, thank you for your positive feedback on both the product and our customer service. We are very happy that your kids make such good use of their new playground. We wish them many more summers full of fun. Your Wickey Team
 Verified review
1 month ago
Good product. One small piece was missing and had one extra plank. Would be handy if the shape of the plastic decoration was printed on the plastic canvas.
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Answer by Wickey
19 days ago
Dear customer, thank you for your feedback and our apologies for the errors in your order. Have you informed our customer service yet to solve this problem for you? Our tarpaulins are provided in a whole piece so that the play tower can be freely designed according to yours and your children’s wishes. We hope for your understanding. Your Wickey team
 Verified review
1 month ago
Great value and functionality, stylish look, we love every peace of it!
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