WickeyReviews

: 781Excellent

4.55

Reviews for Wickey

185 verified reviews in the last 12 months

781 total reviews
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the most relevant positive review


1 month ago
The package arrived in time (no delays etc.) Package was nice and well wrapped however the wood was wet. Would have expected it as dried out. Otherwise the package contained all as it was described. Materials quality is fair. Anchors (that can be bought as "extra") could be longer on the bottom side(which goes underground). If there is a small slope in the terrain it might not touch the concrete deep enough if you keep the playground leveled. But all in all it is a quality item and you get what you see on the pictures! Satisfied!
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the most relevant critical review


9 months ago
1) The order Pt2000187859 took 23 days to be delivered, but at no time was I warned that it would take this time. 2)One piece B-91 was cracked. 3) One piece BK-106 was cracked. 4)One piece PD-240 was missing; I had to buy a part locally to replace the missing One, whic cost me 18,36€. 5)I was unable to access the Contact Form that is advertised on your website, to make this claim. In convulsionou, my expectations with WICKEY were quite high, I didnt count on this lack of quality control regardind damaged and missing parts.
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Reviews for Wickey

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(139)
 Verified review
2 months ago
We (and the kids of course) just simply love the playground as it is. Best decision ever made. I can only recommend Wickey! ❤️
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Answer by Wickey
1 month ago
Dear customer, we are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority and we are thrilled that you and your kids enjoy the playground so much. It means the world to our entire team! Your Wickey Team
 Verified review
2 months ago
Szuper termék, szuper ügyfélszolgálat!
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Answer by Wickey
1 month ago
Dear customer, thank you for your positive feedback on both the product and our customer service. We are very happy that your kids make such good use of their new playground. We wish them many more summers full of fun. Your Wickey Team
 Verified review
2 months ago
Good product. One small piece was missing and had one extra plank. Would be handy if the shape of the plastic decoration was printed on the plastic canvas.
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Answer by Wickey
1 month ago
Dear customer, thank you for your feedback and our apologies for the errors in your order. Have you informed our customer service yet to solve this problem for you? Our tarpaulins are provided in a whole piece so that the play tower can be freely designed according to yours and your children’s wishes. We hope for your understanding. Your Wickey team
 Verified review
2 months ago
Great value and functionality, stylish look, we love every peace of it!
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 Verified review
2 months ago
Fast and easy delivery. Good instructions that made it easy to assemble.
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 Verified review
2 months ago
Using the product for 2 months now. Kids are loving it and it was easy to assembly and finish.
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Answer by Wickey
1 month ago
Dear customer, thank you for your feedback. It is nice to know that your kids have been enjoying their new play set for quite some time now. Let's keep continue doing so! Your Wickey Team
 Verified review
2 months ago
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 Verified review
2 months ago
Good quality, easy assembly.
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 Verified review
2 months ago
It was a good decision to choose your toy because of our daughter love it. She use it every single day and our guest’s children, too. The big chute and a sand box became favourite thing of every child. Two kind of oppurtinity of climbing up is superb for young and older child. We have a plan for expansion our garden and playground. Thanks, kind regards: Mr Ervin Kiss and his family
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Answer by Wickey
1 month ago
Dear customer, thank you for your lovely feedback. We are pleased that the new play frame is a hit for both your daughter and her friends. We wish them endless adventures as the leading characters in their own fairytale world. We are looking forward to welcome you back in our webshop soon. Your Wickey Team
 Verified review
2 months ago
Excellent service,great playground!
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 Verified review
2 months ago
I am very happy that we bought this nice playground for our children. The delivery was relatively fast. All necessary parts were included in the package. Also it is very important to us that we assembled the construction together the whole family! Also children helped a lot. So it was a really interesting adventure. The construction is robust and three children can play simultaneously. I hope that the playground will make them busy and happy for years.
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Answer by Wickey
1 month ago
Dear customer, thank you for your lovely feedback. It is great to know that the assembly of the climbing frame became a family project. Kids learn a lot through participation and play. We can only encourage this! We wish your family many summers of great fun. Your Wickey team
 Verified review
2 months ago
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 Verified review
2 months ago
Easy build, perfect and wonderfull
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 Verified review
2 months ago
Nice quality, easy setting and very fast delivery. I can recommend for purchasing
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Answer by Wickey
1 month ago
Dear customer, thank you for your positive feedback. We are pleased that you are completely satisfied about your buying experience from us. We wish your family lots of fun with the product. Your Wickey Team
 Verified review
2 months ago
Everything was okay, the kids love the playground.
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Answer by Wickey
1 month ago
Dear customer, thank you for your rating. If the kids are happy, so are we! We wish them many summers full of fun and laughter. Your Wickey Team
 Verified review
2 months ago
Delighted with our new swing set, we purchased the ghost flyer, you would definitely need 2 people to build it and alot of electrical tools. We changed 1 thing, instead of having the swings to the side, we put them at the end where its easier for us to keep a close eye with the kids. Definitely we'll worth the purchase, I have very happy girls.
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Answer by Wickey
1 month ago
Dear customer, thanks for the great feedback. We are glad you feel your purchase from us is excellent value and that your kids are just as thrilled! We wish you and your family many wonderful summers full of fun and laughter. Your Wickey Team
 Verified review
2 months ago
Excellent product and service.
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 Verified review
2 months ago
Confirm details of order.
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 Verified review
2 months ago
clear pages, good price and good quality
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 Verified review
2 months ago
Nagyon széles a választék és ehhez képest visszafogottak az árak. A 10 éves garancia csábító. Ez egy tökéletes hibátlan oldal, nem tudok semmit sem tanácsolni a fejlesztés érdekében. Gratulálok Önöknek!
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Answer by Wickey
1 month ago
Dear customer, thank you for your feedback. It is great that you are completely satisfied about your buying experience from us. We wish your family lots of fun with the product. Your Wickey Team