The package arrived in time (no delays etc.)
Package was nice and well wrapped however the wood was wet. Would have expected it as dried out.
Otherwise the package contained all as it was described.
Materials quality is fair.
Anchors (that can be bought as "extra") could be longer on the bottom side(which goes underground). If there is a small slope in the terrain it might not touch the concrete deep enough if you keep the playground leveled.
But all in all it is a quality item and you get what you see on the pictures!
Satisfied!
The quality and processing of the wood is completely amateurish. After 3 days of preparation, it was acceptable, which is outrageous for such money... I thought there was such a thing as German quality.
The website is fully informative and well-organized, the ordering method was easy and fast.
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Verified review
Feb 21, 2023
God hjemmeside
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Verified review
Dec 14, 2022
Fast and easy contact when things got wrong, and things where broken and missing
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Answer by Wickey
Dec 22, 2022
Dear customer, thank you for your feedback. First of all our apologies that there was a reason for compaint. However we are happy that you are satisfied about how our customer service handled the issue. We wish your family now lots of fun with the product. Your Wickey Team
Verified review
Nov 30, 2022
- Jeg kan selv bestemme farver
- Der er masser af tilbehør
- Nem og tilgængelig hjemmeside
- God produktinformation
- Stort produktsortiment
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Answer by Wickey
Dec 1, 2022
Dear customer, thank you for your positive feedback. We are happy that our assortment caught your attention. We wish your family lots of fun with the product of your choice. Your Wickey Team
Verified review
Nov 14, 2022
nice and quick response and shipping
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Verified review
Nov 1, 2022
The purchase went well. Even the complaint of missing goods was resolved very quickly.
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Answer by Wickey
Nov 2, 2022
Dear customer, thank you for your feedback. We apologise that there was reason for complaint. We are pleased that we were able to solve the problem quickly for you so that your family can now enjoy the product. Your Wickey Team
Verified review
Oct 11, 2022
Everything is clear to plan straight into your garden.
Can't wait to see my kids play in their brand new kingdom!:-)
VR planning is awsome!!!
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Answer by Wickey
Oct 18, 2022
Dear customer, thank you for your kind review. It is great to hear that your garden will soon be transformed into a realm of its own for your children. We wish them endless fantasy with lots of great adventures. Your Wickey team
Verified review
Oct 5, 2022
Quick answers and delivery. Thank you
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Verified review
Sep 23, 2022
Wide range, transparent website with proper information.
Super service og hurtig levering af et legetårn 👍😊
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Verified review
Aug 15, 2022
Good service, good prize on product, quick procedurer from order to delivery.
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Answer by Wickey
Aug 25, 2022
Dear customer, thank you for your feedback. We are pleased that you are entirely satisfied from start to finish about your buying experience with us. We wish your family lots of fun with this purchase this summer and for many more years to come. Your Wickey Team
Verified review
Aug 12, 2022
During the ordering process I was updated constantly on it's status. Great quality when it arrived. Very happy with the product
Delivery was a few days delayed
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Answer by Wickey
Aug 25, 2022
Dear customer, thank you for your feedback. We are pleased that you are happy with your experience with us and we wish your family lots of fun with the product. Your Wickey Team
Verified review
Aug 9, 2022
They were superb to deal with, when I had a query about my order!
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Answer by Wickey
Aug 25, 2022
Dear customer, thank you for your feedback about our customer service. We at Wickey strive to deliver the best customer experience and we are glad that it has been a positive experience for you as well. Your Wickey Team
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