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Top positive review
Wickey customer
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May 18, 2023
Verified review
We searched for kids playgrounds and Wickey ended up highest of the result.
Looking on earlier reviews of Wickey that showed they had 5 star rating and high amount of positive comments we felt secure and that they are trustable.
When we opened the webpage it was very easy to see the different sections and what they contained. As we browsed the playgrounds we found not only the dimensions was there so we could measure in the garden, but also a 3D generated view of the different playgrounds how it would look like in the garden. This made it supereasy to determine which ones we could fit. The hardest part was to decide which one as there was many different ones we liked. In the end we selected one with some extras to it so the kids can grow with it and we can swap the accessories from very young to a bit older so it will stay exiting and fun for a long time.
I expected a quality German product and instead I received a poor quality and ill-conceived product.
The product is not worth its price.
First, I complained for two times about the delivered goods and the missing parts.
And even then, during the installation, I encountered other illogical technicalities.
- poor wood quality
- unstable swing construction even with original anchors
- not sufficient amount of material for covering the roof and railing
PURE DISAPPOINTMENT :(
The purchase went well. Even the complaint of missing goods was resolved very quickly.
Answer by Wickey
Nov 2, 2022
Dear customer, thank you for your feedback. We apologise that there was reason for complaint. We are pleased that we were able to solve the problem quickly for you so that your family can now enjoy the product. Your Wickey Team
Wickey customer
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Dec 14, 2022
Verified review
Easy corrected
Fast and easy contact when things got wrong, and things where broken and missing
Answer by Wickey
Dec 22, 2022
Dear customer, thank you for your feedback. First of all our apologies that there was a reason for compaint. However we are happy that you are satisfied about how our customer service handled the issue. We wish your family now lots of fun with the product. Your Wickey Team
Wickey customer
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May 27, 2023
Verified review
Website is simple to navigate and checkout iOS straightforward and very secure
Wickey customer
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Mar 12, 2023
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It was fast and confortable. Maybe more pictures with kids, to see the sizes.
Wickey customer
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Apr 19, 2023
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Velký výběr, přijatelné ceny. Jsem velice zvědavá na objednané hřiště
Wickey customer
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Apr 2, 2023
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I liked the eshop very much, 360 view and color changing options :)
Wickey customer
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Apr 25, 2023
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The purchase was quick and easy. We even saved a bit on the coupon.
Wickey customer
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Apr 30, 2023
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Very easy and quick purchase of a playground and accessories
Wickey customer
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Mar 7, 2023
Verified review
Great e-shop
The website is clear, I look forward to goods delivery.
Wickey customer
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May 9, 2023
Verified review
Easy to order - Could improve search
Easy to order. Search on the page could be improved!
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