WickeyReviews

: 792Excellent

4.57

Reviews for Wickey

184 verified reviews in the last 12 months

792 total reviews
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the most relevant positive review


Jul 4, 2022
The package arrived in time (no delays etc.) Package was nice and well wrapped however the wood was wet. Would have expected it as dried out. Otherwise the package contained all as it was described. Materials quality is fair. Anchors (that can be bought as "extra") could be longer on the bottom side(which goes underground). If there is a small slope in the terrain it might not touch the concrete deep enough if you keep the playground leveled. But all in all it is a quality item and you get what you see on the pictures! Satisfied!
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the most relevant critical review


Dec 6, 2021
1) The order Pt2000187859 took 23 days to be delivered, but at no time was I warned that it would take this time. 2)One piece B-91 was cracked. 3) One piece BK-106 was cracked. 4)One piece PD-240 was missing; I had to buy a part locally to replace the missing One, whic cost me 18,36€. 5)I was unable to access the Contact Form that is advertised on your website, to make this claim. In convulsionou, my expectations with WICKEY were quite high, I didnt count on this lack of quality control regardind damaged and missing parts.
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Reviews for Wickey

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(29)
 Verified review
Apr 28, 2022
I liked the simple pictures showing the size of the product. It could have been better with a more throughout description of the different kind of anchors and which anchors could go with whitch product.
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Answer by Wickey
Apr 29, 2022
Dear customer, thank you for your feedback. We do have a small section on the product pages of our play towers to advise on which and how many anchors to use. Anchors are an important part of the safetey and the stability of the climbing frames and your comment will therefore be forwarded to the relevant department, thank you. Wishing your family lots of fun with this purchase. Your Wickey Team
 Verified review
Apr 25, 2022
Som første gangs køber af legeredskaber til mine 5 børnebørn var det en sand fornøjelses at komme ind på Wickey.dk hvor beskrivelser, mål og billeder er meget brugervenligt.
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Answer by Wickey
Apr 26, 2022
Dear customer, thank you for your review. We are thrilled that you have chosen to shop at Wickey to give your grandchildren such a treat! We wish you and all your grandchildren a great time. Your Wickey Team
 Verified review
Apr 30, 2022
Just purchased the coolest play tower for my son. Cant wait to surprise him with it, on his birthday! Will update with 5 stars, if everything is good.
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Answer by Wickey
May 5, 2022
Dear customer, thank you very much for your enthusiastic feedback and for purchasing with us. We sincerely hope that your son will be delighted at the sight of his own new play paradise! Happy birthday and have fun playing! Your Wickey Team
 Verified review
Apr 8, 2022
The wickey products are of good quality and affordable. I installed them on our playground. Installation is easy.
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Answer by Wickey
Apr 11, 2022
Dear customer, thank you for your feedback. We are delighted that you decided to expand your playground with a Wickey playtower. Wishing your kids the best time playing on and around the equipment. Your Wickey Team
 Verified review
May 15, 2022
Web sites are clear to read and design is nice. I miss information about wood type directly for each playground.
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Answer by Wickey
Jun 28, 2022
Dear customer, thank you for your feedback. Your comment on the wood specification has been forwarded to the relevant department. The general wood information can be found in the FAQ - wood information. Should you have any further questions, please do not hesitate to contact our customer service. We wish your family lots of fun with the product. Your Wickey Team
 Verified review
Apr 16, 2022
All was amazing, good quality and great communication with helper! Top recomandion! Best regard from CZ.
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Answer by Wickey
Apr 21, 2022
Dear customer, thank you for your enthusiasm and positive words! This makes the whole Wickey team very happy. Wishing you lots of fun with the product. Your Wickey Team
 Verified review
May 13, 2022
Great and diverse catalogue! We really felt that it Washington possible to find what fit our needs.
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Answer by Wickey
Jun 28, 2022
Dear customer, thank you for your feedback. We are pleased that the ideal product for your situation could be found in our wide range. We wish your family a lot of fun with it. Your Wickey Team
 Verified review
Apr 22, 2022
Great experience. Website is easy to use with lots of options. Accepting PayPal is a great bonus.
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 Verified review
May 1, 2022
Nagyszerű segítség a termék és a kiegészítők kiválasztásában Egyszerű megrendelés és fizetés.
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 Verified review
May 4, 2022
God descriptions and a lot of god pictures of the playhouse and easy to use web site.
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 Verified review
May 15, 2022
Gyors, áttekinthető fizetési rendszer. Jelenleg nem tudok jobb példát említeni.
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 Verified review
Apr 28, 2022
Bestilling var nem og informativ. Men oplevede nogen fejl ved betaling.
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Answer by Wickey
Apr 29, 2022
Dear customer, thank you for your review. We are sorry that you encountered problems during your payment process. Upon verification, everything appears to be in order and your order is being prepared for production and shipment. We wish your family a lot of fun with this purchase. Your Wickey Team
 Verified review
May 13, 2022
Really helpful and long detailed descriptions about the goods.
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 Verified review
May 1, 2022
Great product - excellent selection of options and well built
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 Verified review
May 1, 2022
Easy way to find everything, paying method was simple.
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 Verified review
May 1, 2022
Szuper és minőségi játékok. Gyermekálom :)
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 Verified review
Apr 20, 2022
Quick, easy and user-friendly experience.
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 Verified review
May 2, 2022
minden működik, látványos kezelő felület
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 Verified review
Apr 30, 2022
It was really easy to make my order.
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 Verified review
May 15, 2022
Great website, easy to order !
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Answer by Wickey
Jun 28, 2022
Dear customer, thank you for your feedback about your experience in our webshop. We are pleased that you liked our newest feature, the AR function. We are sure that the product of your choice looks even better in real life and enhances your garden. Your Wickey Team