The Bioregulator CompanyReviews:
100 reviews in the last 12 months227 total reviews
Excellent
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Top positive review
Jun 2, 2023
Verified review
I recently had the pleasure of engaging with bio Regulators, and I must say, it was an outstanding experience from start to finish. I wanted to take a moment to share my positive feedback and express my appreciation for their exceptional service and top-notch products.
From the moment I contacted them, their customer support was prompt, courteous, and incredibly helpful. They patiently answered all my questions, provided insightful recommendations, and ensured that I had all the information I needed to make an informed decision.
Once I placed my order, the delivery process was seamless. The package arrived well-packaged and on time, exceeding my expectations.
Moreover, the quality of the products I received was outstanding.
I would highly recommend Regulators to anyone in search of top-quality peptides and exceptional customer service. They have set the bar high for what a company should strive to achieve. I will definitely be a returning customer, and I have no doubt that others will have the same positive experience as I had.
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Top negative review
Nov 30, 2023
Verified review
As a matter of fact I have NOT received my order as of today!!! And I have absolutely no news on the whereabout of my order... I was hoping that you could help in this matter...
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Reviews for The Bioregulator Company
Nov 30, 2023
Verified review
As a matter of fact I have NOT received my order as of today!!! And I have absolutely no news on the whereabout of my order... I was hoping that you could help in this matter...
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Answer by The Bioregulator Company
Nov 30, 2023
Dear Mr. Renaud de Rham,
I hope this message finds you well. Firstly, I want to express my sincere apologies for any inconvenience you've experienced regarding your order. I understand how frustrating it can be to not have the information you need.
I want to assure you that we take your concerns seriously, and we are committed to resolving this matter for you. I completely empathize with your situation and the frustration it may have caused.
To assist you promptly, could you please provide me with your order number? This will help us investigate the whereabouts of your order and provide you with accurate and timely information. Rest assured, we are dedicated to making this right for you.
Thank you for bringing this to our attention, and I appreciate your patience as we work to resolve this issue.
Best regards,
Werner Ulrich
Jun 1, 2023
Verified review
I had to pay €30 extra for delivery to DHL, plus €43 for custom duty.
The same product I bought last year no extra delivery, no costum duty. Real rip off.
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Answer by The Bioregulator Company
Jun 1, 2023
We apologize for the inconvenience and frustration you experienced regarding the additional fees for delivery and customs duty. It's important to note that shipping and customs policies can vary between countries and may change over time.
The increase in charges could be attributed to several factors, such as changes in import regulations, fluctuations in exchange rates, or adjustments in shipping fees. Additionally, customs duties are determined by the customs authorities of each country and can vary depending on the declared value of the product.
While we understand your dissatisfaction with the situation, it's important to consider these factors and the evolving nature of international trade. To avoid surprises in the future, we recommend researching and understanding the applicable fees and regulations before making any international purchases.
If you have any further concerns or questions, we suggest reaching out to the respective shipping carrier or customs authorities for more detailed information about the charges incurred.