Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
Aug 1, 2023
Verified review
All went accoding to plan, thank you.
Some comments.
I couldn't find paperwork in the packages that would allow me to check the contents so had to print one out.
The delivery man offered on package (12 bottles) and said that was all he had. I insisted there should be more an d he soon found the remaining package. Made me wonder about the situation had I signed for the delivery without checking!
The packaging is no doubt excellent at protecting the bottles but it is very dense and difficult to disassemble for placing in recyling bins
Horrible! Will not order there anymore. I ordered on the 6th of september 6 bottles of wine for approx. 133 €. I ordered only wine that was in stock and available for immediate delivery. But Vinissimus shipped only 8 days after my order! Obviously their delivery availability is clearly not up-to-date. Though I asked several times, they never told me the SEUR shipping and tracking information and informed me finally - after 2 weeks - that SEUR can - due to "an incident" not deliver me. Very suspicious that they always refused to hand me the tracking link though I asked several times - before they always provided me with the tracking nr.
Never again! They are not reliable. Their availability status is completely incorrect and their custom service is really lousy!
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Reviews for vinissimus.com/en
Filter
Rating
Sort by
Latest first
Jan 11, 2024
Verified review
Very happy over all.
Delivery can take a while but as this was over the Christmas and New year understandable. The wines i have bought jhave been excellent value and quality so over all very happy. Have recommended to many already.
Report review
Jan 8, 2024
Verified review
Toppen, leveransen kom precis som planerat till dörren! Och super gott vin också!
Report review
Dec 27, 2023
Verified review
Beautiful wines, excellent service and fast and well-kept delivery!
Report review
Dec 25, 2023
Verified review
You warned me at the time of the order that due a shortage of stock part of the order would have to be delivered in January with a second delivery charge, if I was prepared to bear the cost, or otherwise the delayed element would be cancelled. I assented, because Papirusa is too good to forgo! When the delivery arrived the full quantity was there. I am looking forward to rememberig this Christmas through a relaxing haze of Manzanillia fumes!
Took a long time to get the parcel going, but it went fast when i finely started.
Report review
Nov 3, 2023
Verified review
Fast and reliable service with a smile!
Always really quick delivery and we get a call asking if we are at home and telling us he’ll be there in 10 minutes. And he is! Couldn’t ask for more.
Report review
Nov 3, 2023
Verified review
Easy to order and delivery on time.
Great selection of wines and simple to order. Delivery on time and communication of process excellent
Report review
Oct 28, 2023
Verified review
Ordered online very simple arrived from Spain to uk in three days superb service
Report review
Oct 16, 2023
Verified review
Customer Service are excellent ensuring extra packaging. My first order suffered in transit until customer service stepped in to help, and have continued to do so.
Report review
Sep 30, 2023
Verified review
The courier delivered the boxes to the house next door. We were in but he made no attempt to deliver to us. The people next door were not in do he left on their doorstep.
Report review
Sep 29, 2023
Verified review
Delivered to the wrong house
Report review
Sep 27, 2023
Verified review
Report review
Sep 22, 2023
Verified review
Horrible! Wrong deliverability, shipped very late and bad client service/complaint service
Horrible! Will not order there anymore. I ordered on the 6th of september 6 bottles of wine for approx. 133 €. I ordered only wine that was in stock and available for immediate delivery. But Vinissimus shipped only 8 days after my order! Obviously their delivery availability is clearly not up-to-date. Though I asked several times, they never told me the SEUR shipping and tracking information and informed me finally - after 2 weeks - that SEUR can - due to "an incident" not deliver me. Very suspicious that they always refused to hand me the tracking link though I asked several times - before they always provided me with the tracking nr.
Never again! They are not reliable. Their availability status is completely incorrect and their custom service is really lousy!
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.