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Top positive review
Aug 1, 2023
Verified review
All went accoding to plan, thank you.
Some comments.
I couldn't find paperwork in the packages that would allow me to check the contents so had to print one out.
The delivery man offered on package (12 bottles) and said that was all he had. I insisted there should be more an d he soon found the remaining package. Made me wonder about the situation had I signed for the delivery without checking!
The packaging is no doubt excellent at protecting the bottles but it is very dense and difficult to disassemble for placing in recyling bins
Horrible! Will not order there anymore. I ordered on the 6th of september 6 bottles of wine for approx. 133 €. I ordered only wine that was in stock and available for immediate delivery. But Vinissimus shipped only 8 days after my order! Obviously their delivery availability is clearly not up-to-date. Though I asked several times, they never told me the SEUR shipping and tracking information and informed me finally - after 2 weeks - that SEUR can - due to "an incident" not deliver me. Very suspicious that they always refused to hand me the tracking link though I asked several times - before they always provided me with the tracking nr.
Never again! They are not reliable. Their availability status is completely incorrect and their custom service is really lousy!
Good range of choice but delivery times over 10 days.
Very good range of choice
but delivery times still longer than other providers.
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Jan 29, 2024
Verified review
First order took a week to deliver(we are one hour away from their warehouse) . Delivery was made with complete different wines...so they send the new order and pick up the old one. The new order was delivered today and guess what... They delivered the same wrong products as in the first delivery....I rest my case ....do not know how i can score my favorite wine
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Jan 18, 2024
Verified review
Not everything I bought was in stock, but you sent what you had.
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Aug 7, 2023
Verified review
Wine good, service from you good, delivery bad, they kept sending messages, including one for change of day, I filled it in because we were 200 miles from our house, next thing I get a message, saying, delivered and accepted by me! Impossible!
It was left outside the door , my neighbour saw it sat there in the rain and took it in.
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Sep 30, 2023
Verified review
The courier delivered the boxes to the house next door. We were in but he made no attempt to deliver to us. The people next door were not in do he left on their doorstep.
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Apr 25, 2023
Verified review
Website, products, service @ handling very good.
Courier did not announce delivery day which was bad
Took a long time to get the parcel going, but it went fast when i finely started.
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Aug 1, 2023
Verified review
simple to order well and safely packed and DHL on time as usual.
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Sep 22, 2023
Verified review
Horrible! Wrong deliverability, shipped very late and bad client service/complaint service
Horrible! Will not order there anymore. I ordered on the 6th of september 6 bottles of wine for approx. 133 €. I ordered only wine that was in stock and available for immediate delivery. But Vinissimus shipped only 8 days after my order! Obviously their delivery availability is clearly not up-to-date. Though I asked several times, they never told me the SEUR shipping and tracking information and informed me finally - after 2 weeks - that SEUR can - due to "an incident" not deliver me. Very suspicious that they always refused to hand me the tracking link though I asked several times - before they always provided me with the tracking nr.
Never again! They are not reliable. Their availability status is completely incorrect and their custom service is really lousy!
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