juniqe.comReviews

: 1,301Good

3.80

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with Buyer Protection

certified since: Dec 5, 2014
updated on: Dec 7, 2022
juniqe.com is checked and certified according to the Trusted Shops quality criteria
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  • Clear ordering process

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At juniqe.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: Dec 5, 2014
updated on: Dec 7, 2022
juniqe.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At juniqe.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for juniqe.com

30 verified reviews in the last 12 months

1,301 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Aug 10, 2022
Very helpful before I placed the order, but have heard nothing since, so unsure if my purchase has been sent. Obviously, I have paid for it!
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the most relevant critical review


Jan 13, 2022
It says shipping in 2-3 days for almost all prints. It's been more than a week now since I purchased one but I didn't recieve any shipping notice. When asking the customer service I recieved an automated reply saying "it can take approx. 5 working days before we can get in touch with you." 5 days for a reply - wow! :) Just put a banner on your site if you are having a Covid/xmas/whatever related situation where shipping time is not as usual.
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Reviews for juniqe.com

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(8)
 Verified review
Sep 9, 2022
Get the order
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 Verified review
Aug 9, 2022
Die Lieferung komt nicht und der Kundeverservice antwortet per Mail bzw. ist telefonisch nicht zu erreichen
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 Verified review
Aug 16, 2022
I still haven’t received my shipment. It’s been 10 days already. Very disappointed
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Answer by juniqe.com
Aug 18, 2022
Hi Cátia, thanks for taking the time to give us feedback here! As all our pieces at Juniqe are custom-printed and framed on-demand, it takes 3-5 days to get them made and ready to ship. This is the timeframe you would have seen mentioned on our website while ordering! My apologies, however, that the wording was obviously unclear for you in this instance. Good news though, we've taken an immediate look at your order and everything looks great, and on time! 🚀 Hope you love your JUNIQE pieces, and all the best from Berlin.
 Verified review
Jan 13, 2022
It says shipping in 2-3 days for almost all prints. It's been more than a week now since I purchased one but I didn't recieve any shipping notice. When asking the customer service I recieved an automated reply saying "it can take approx. 5 working days before we can get in touch with you." 5 days for a reply - wow! :) Just put a banner on your site if you are having a Covid/xmas/whatever related situation where shipping time is not as usual.
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 Verified review
Feb 3, 2022
I haven't received my parcel and you dont have an email to communicate! You have a very pure service ! You haven't send me tracking number !
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Answer by juniqe.com
Feb 11, 2022
Hi there, thanks for getting in touch. We're so sorry to hear you're still waiting on your order - please check your inbox where we've emailed you immediately to offer a solution. Looking forward to hearing from you, and all the best, from the JUNIQE team 🌻​
 Verified review
Jul 19, 2022
I didn't receive my order or a confirmation e-mail yet (I ordered one week ago)
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Answer by juniqe.com
Aug 18, 2022
Hi there, thanks for getting in touch. We're so sorry that you didn't get an order confirmation email, as you should have! Relieved to see that your order arrived safely with you shortly after this message :) Thanks again, and all the best, from the JUNIQE team 🌻​
 Verified review
Dec 23, 2021 
I had to receive the items before Christmas, but I didn't get.
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Answer by juniqe.com
Dec 28, 2021
Hi Krzysztof, thanks for the message! We're so sorry to hear your order is taking longer than expected to arrive. Please check your inbox, we've dropped you an email to get this sorted out ASAP. All the best and thanks again, from the team at Juniqe :)
 Verified review
Mar 7, 2022
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