Very helpful before I placed the order, but have heard nothing since, so unsure if my purchase has been sent. Obviously, I have paid for it!
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Aug 9, 2022
Die Lieferung komt nicht und der Kundeverservice antwortet per Mail bzw. ist telefonisch nicht zu erreichen
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Verified review
Jan 21, 2023
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Jan 9, 2023
Takes a long time and stil havent received it
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Aug 10, 2022
Very helpful before I placed the order, but have heard nothing since, so unsure if my purchase has been sent. Obviously, I have paid for it!
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Sep 8, 2022
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Aug 9, 2022
Die Lieferung komt nicht und der Kundeverservice antwortet per Mail bzw. ist telefonisch nicht zu erreichen
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Aug 16, 2022
I still haven’t received my shipment. It’s been 10 days already. Very disappointed
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Answer by juniqe.com
Aug 18, 2022
Hi Cátia, thanks for taking the time to give us feedback here! As all our pieces at Juniqe are custom-printed and framed on-demand, it takes 3-5 days to get them made and ready to ship. This is the timeframe you would have seen mentioned on our website while ordering! My apologies, however, that the wording was obviously unclear for you in this instance. Good news though, we've taken an immediate look at your order and everything looks great, and on time! 🚀 Hope you love your JUNIQE pieces, and all the best from Berlin.
Verified review
Jul 19, 2022
I didn't receive my order or a confirmation e-mail yet (I ordered one week ago)
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Answer by juniqe.com
Aug 18, 2022
Hi there, thanks for getting in touch. We're so sorry that you didn't get an order confirmation email, as you should have! Relieved to see that your order arrived safely with you shortly after this message :) Thanks again, and all the best, from the JUNIQE team 🌻
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