Certificate for Bergfreunde.eu

No. XD7FABC1A1BD20D053011F08E54FEE5B2
 

Approved on
29/08/2017
Valid until
28/08/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for Bergfreunde.eu



Excellent

4.81/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 4,224 Trusted Shops reviews collected in the last 12 months.
In total, Bergfreunde.eu has already collected 6,634 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
23/09/2019
Date of order
15/09/2019
23/09/2019
Alles gut
5.00
Excellent

Date of publication
22/09/2019
Date of order
15/09/2019
22/09/2019
First visit. All worked, great online shop, selection, order process and delivery, as should be expected.

Three, of four in total, emails within 15 minutes, and on a Sunday asking for this review however is not good.
3.33
Fair

Date of publication
22/09/2019
Date of order
15/09/2019
22/09/2019
Long waiting for package to arrive
1.00
Very Poor

Date of publication
22/09/2019
Date of order
15/09/2019
22/09/2019
excellent experience, top quality goods. highly recommend
5.00
Excellent

Date of publication
22/09/2019
Date of order
04/09/2019
22/09/2019
Great store, thank you
5.00
Excellent

Date of publication
22/09/2019
Date of order
15/09/2019
22/09/2019
everything was perfect(delivery,goods)will order again 100
5.00
Excellent

Date of publication
22/09/2019
Date of order
15/09/2019
22/09/2019
Excellent range and value. Efficient and timely delivery.
5.00
Excellent

Date of publication
22/09/2019
Date of order
07/09/2019
22/09/2019
Fast delivery, Good service. Only problem was that I couldnt track the delivery.
4.67
Excellent

Date of publication
22/09/2019
Date of order
26/08/2019
22/09/2019
Fast delivery of ordered goods at bargain rate.
I did not make use of any customer service, so i can't rate that.
5.00
Excellent

Date of publication
22/09/2019
Date of order
07/09/2019
22/09/2019
Smooth delivery experience.
5.00
Excellent

Date of publication
22/09/2019
Date of order
13/09/2019
22/09/2019
Superb
5.00
Excellent

Date of publication
21/09/2019
Date of order
14/09/2019
21/09/2019
Fast delivery, safely packed.
5.00
Excellent

Date of publication
21/09/2019
Date of order
14/09/2019
21/09/2019
Didn't have any problems, item was delivered with slight delay, but this was due to isues of a delivery company. Props, recommend.
4.67
Excellent

Date of publication
21/09/2019
Date of order
14/09/2019
21/09/2019
Like it
5.00
Excellent

Date of publication
21/09/2019
Date of order
14/09/2019
21/09/2019
Great fast service Any time
5.00
Excellent

Date of publication
21/09/2019
Date of order
14/09/2019
21/09/2019
Excellent service
5.00
Excellent

Date of publication
21/09/2019
Date of order
14/09/2019
21/09/2019
No complaints at all. Great quality product, quick delivery and a fantastic price.
5.00
Excellent

Date of publication
21/09/2019
Date of order
13/09/2019
21/09/2019
EXCELLENT
5.00
Excellent

Date of publication
21/09/2019
Date of order
14/09/2019
21/09/2019
Super happy
5.00
Excellent

Date of publication
21/09/2019
Date of order
14/09/2019
21/09/2019
The jacket is a terrible, quality very poor.
3.33
Fair

Date of publication
21/09/2019
Date of order
14/09/2019
21/09/2019
I am very satisfied, fast delivery, nice product, I am happy to get it on a very good price
5.00
Excellent

Date of publication
21/09/2019
Date of order
05/09/2019
21/09/2019
Delivery not in the short time.
4.33
Good

Date of publication
20/09/2019
Date of order
13/09/2019
20/09/2019
Great boots, recommend
5.00
Excellent

Date of publication
20/09/2019
Date of order
14/09/2019
20/09/2019
Excellent fleece vest, top quality, true to size, super fast delivery.
5.00
Excellent

Date of publication
20/09/2019
Date of order
30/07/2019
20/09/2019
good service
4.00
Good

Date of publication
20/09/2019
Date of order
13/09/2019
20/09/2019
I would like to have the choice of paying with bill. We wanted to try several jackets and we had to pay for all of them. Not fair.
5.00
Excellent

Date of publication
20/09/2019
Date of order
06/09/2019
20/09/2019
I was wondering to get my dream boots, but undirtunately the parcel has been lost. The tracking is just horrible Anyway I have got the money back.
2.33
Poor

Date of publication
20/09/2019
Date of order
13/09/2019
20/09/2019
Everything was fine, thank you
5.00
Excellent

Date of publication
20/09/2019
Date of order
12/09/2019
20/09/2019
OK Best Shopping
5.00
Excellent

Date of publication
20/09/2019
Date of order
11/09/2019
20/09/2019
Quick and efficient, thank you
5.00
Excellent

Date of publication
20/09/2019
Date of order
10/09/2019
20/09/2019
I am truly very happy with all the goods (brand new in excellent condition) and the perfect delivery but even more happy with the amazingly quick, friendly assistance and support which satisfied me 100.
5.00
Excellent

Date of publication
20/09/2019
Date of order
16/09/2019
20/09/2019
Excellent service.
5.00
Excellent

Date of publication
20/09/2019
Date of order
13/09/2019
20/09/2019
Good service
5.00
Excellent

Date of publication
20/09/2019
Date of order
13/09/2019
20/09/2019
I have been Very satisfied with the Information level and the delivery times...
5.00
Excellent

Date of publication
20/09/2019
Date of order
12/09/2019
20/09/2019
Great selection
Great service
5.00
Excellent

Date of publication
19/09/2019
Date of order
12/09/2019
19/09/2019
Alles super gelaufen. Bin sehr zufrieden mit der Jacke. Danke.
5.00
Excellent

Date of publication
19/09/2019
Date of order
12/09/2019
19/09/2019
Good service - quickly dispatched my order and kept me informed. Everything arrived fine. Would definitely use Bergfreunde again
5.00
Excellent

Date of publication
19/09/2019
Date of order
10/09/2019
19/09/2019
Very good seller, excellent item and packaging and delivery. Well done
5.00
Excellent

Date of publication
19/09/2019
Date of order
11/09/2019
19/09/2019
The speed, and the quality of service was amazing.
5.00
Excellent

Date of publication
19/09/2019
Date of order
12/09/2019
19/09/2019
Super
5.00
Excellent

Bergfreunde.eu customer reviews

Bergfreunde.eu

Climbing, mountaineering and hiking equipment

Bergfreunde.eu was certified by Trusted Shops on 29/08/2017.

Contact
Bahnhofstraße 26
72138 Kirchentellinsfurt
Germany
service@bergfreunde.eu
Bergfreunde.eu
Owner
Bergfreunde GmbH
Bahnhofstraße 26
72138 Kirchentellinsfurt
Germany
Trade register
Amtsgericht Stuttgart HRB 382746
Authorized representative
Ronny Höhn, Matthias Gebhardt
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Bergfreunde.eu in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
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