it-market.com powered by Cybertrading GmbH- Logo - reviews

it-market.com powered by Cybertrading GmbH
Reviews:

116 reviews in the last 12 months198 total reviews  

4.84
Excellent

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Certified since: Jul 10, 2020
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it-market.com powered by Cybertrading GmbH fulfils all Trusted Shops quality criteria, including
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  • Clear ordering process

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Top positive review

Feb 27, 2024
 Verified review
I ordered a Juniper MX960 BP3 chassis with ECM kit but received the chassis version without ECM. But friendly and professional staff arranged complete chassis replacement which is now on its way to me. Overall I can say that errors are happening but since the seller is willing to correct them it's OK for me. . Overall I am recommending this company and I will again buy from them.

Top negative review

Oct 24, 2023
 Verified review
Took more than 3 weeks to receive the order, initially our payment was lost, had to wait again for shipment. No tracking information received, no invoice yet.
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Reviews for it-market.com powered by Cybertrading GmbH

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Dec 11, 2023
 Verified review
Shipping updated would be great. Otherwise all went well.
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Answer by it-market.com powered by Cybertrading GmbH
Dec 13, 2023
Thank you for your review. We are pleased to hear that you had a positive experience overall. Unfortunately, we do not understand your comment regarding the shipping update, as you always receive an email with the tracking number when the goods are dispatched. We are sorry if you did not receive this. Thank you for taking the time to share your thoughts with us.
Feb 27, 2024
 Verified review

Good experience

I ordered a Juniper MX960 BP3 chassis with ECM kit but received the chassis version without ECM. But friendly and professional staff arranged complete chassis replacement which is now on its way to me. Overall I can say that errors are happening but since the seller is willing to correct them it's OK for me. . Overall I am recommending this company and I will again buy from them.
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Nov 6, 2023
 Verified review
Have had quick and satisfying answers, received offer and request of payment via credit card by email, device delivered within two days.
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Answer by it-market.com powered by Cybertrading GmbH
Nov 7, 2023
Thank you for taking the time to share your experience with us. We are so glad you had a quick and satisfactory experience with us. We value your trust in our services and wanted to make sure we met your expectations. Thank you again for your feedback!
Sep 25, 2023
 Verified review
Un service réactif et de qualité avec une excellente communication. Au plaisir de passer de nouveau commande chez vous ! :-)
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Answer by it-market.com powered by Cybertrading GmbH
Sep 27, 2023
Thank you so much for your positive review. We are thrilled to hear that you had a good experience with us and appreciate your kind words about our service, quality, and communication. Best regards Cybertrading Team
Nov 28, 2023
 Verified review
La confiance, la rapidité dans l'accomplissement des commandes, les devis. Surtout une bonne collaboration.
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Answer by it-market.com powered by Cybertrading GmbH
Nov 29, 2023
Thank you for taking the time to leave this review. We appreciate you mentioning the trustworthiness and speed of our order processing and quotations.
Oct 30, 2023
 Verified review

Quick response, absolute satisfaction

Quick response, impeccable agreement, final inspection of the delivered goods. Absolute satisfaction.
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Answer by it-market.com powered by Cybertrading GmbH
Nov 1, 2023
Thank you so much for your kind words! We are delighted to hear that you had an excellent experience with us. At our company, we strive to deliver the highest quality products along with quick and efficient service. We are delighted that this was your experience with us and we look forward to continuing to serve you in the future.
Oct 27, 2023
 Verified review
Great customer support: there was an error in my order and the staff fixed it swiftly.
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Answer by it-market.com powered by Cybertrading GmbH
Nov 1, 2023
Thank you for your positive feedback about our customer support team. We strive to provide the best customer service possible and are so glad that we were able to rectify your issue quickly. We value all of our customers and appreciate you taking the time to let us know how we did. Thank you for choosing us.
Jun 9, 2023
 Verified review
Your responsiveness and thoroughness are greatly appreciated!
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Answer by it-market.com powered by Cybertrading GmbH
Jun 9, 2023
Your comment is very much appreciated also! We look forward to working with you again whenever you are ready. Best wishes from us! Your Cybertrading Team
Oct 13, 2023
 Verified review
Courtesy, competence, price
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Answer by it-market.com powered by Cybertrading GmbH
Oct 16, 2023
Thank you so much for taking the time to leave us a review. We appreciate your feedback and are delighted to hear that you found our team to be courteous and competent. Thank you for your continued support!
Oct 24, 2023
 Verified review

Awsome

it was a good and smooth experience, the seller was very good and attend all your needs.
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Answer by it-market.com powered by Cybertrading GmbH
Oct 25, 2023
Thank you for your positive review. Your Cybertrading Team
Sep 14, 2023
 Verified review
Excellent cooperation, goods safely packed, delivered immediately, I recommend
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Answer by it-market.com powered by Cybertrading GmbH
Sep 15, 2023
Thank you so much for your kind words! We are delighted to hear that you were satisfied with our cooperation, that your goods were safely packed and delivered immediately. It is always our goal to provide the best service possible and your feedback lets us know that we are on the right track. Thank you again for taking time to share your experience with us. Your Cybertrading Team
Jul 12, 2023
 Verified review
Fast administration and delivery, fair prices. Experienced, professional help.
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Answer by it-market.com powered by Cybertrading GmbH
Jul 12, 2023
Thank you for your review. We are delighted that you found our administration and delivery to be quick and our prices to be fair. It is a pleasure to hear that the help you received was professional and experienced. We strive to always provide top-notch customer service and ensure that all of our clients are satisfied with their experience. Thank you for your support of our company! Your Cybertrading Team
Jun 20, 2023
 Verified review

Speed

- Speed of delivery - Speed of responses - Helpfulness - Quality of service
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Answer by it-market.com powered by Cybertrading GmbH
Jun 20, 2023
That makes us so proud. Thank you so much for this great review. Your Cybertrading Team
Jun 8, 2023
 Verified review

Perfect

Always fast, always helpful, very nice people, great quality, great prices.
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Answer by it-market.com powered by Cybertrading GmbH
Jun 8, 2023
We are very pleased with your great rating and are happy to pass on the compliment to our sales department. Your Cybertrading team
Sep 28, 2023
 Verified review
I bought switches refurbished : good price, good hardware, good salesman
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Answer by it-market.com powered by Cybertrading GmbH
Oct 4, 2023
Thank you for taking the time to share your feedback. We're pleased to hear that you were happy with the price, hardware, and service you received when purchasing your refurbished switches. As a company, we strive to provide excellent customer service and quality products at competitive prices. We value your patronage and look forward to fulfilling any of your future product needs.
Jul 12, 2023
 Verified review
Luca was awesome, we will use you guys again for sure. Great Service!
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Answer by it-market.com powered by Cybertrading GmbH
Jul 12, 2023
Thank you so much for your kind words, we're delighted that Luca was able to provide you with a great service experience. We strive to exceed every customer's expectations and provide the best possible service. We look forward to continuing to work with you in the future! Your Cybertrading Team
Aug 18, 2023
 Verified review

quickness

I appreciated the speed with which the order was processed.
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Answer by it-market.com powered by Cybertrading GmbH
Aug 18, 2023
Thank you for the positive feedback! We are delighted to hear that your order was processed quickly. At our company, we strive to provide our customers with a fast and efficient service that meets their needs. We appreciate your feedback and thank you for taking the time to share it with us.
May 30, 2023
 Verified review

ITA first order

This was our first order and everything was as expected.
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Answer by it-market.com powered by Cybertrading GmbH
May 30, 2023
Thank you for the five stars and your kind words. We are very pleased about it. Always happy to do so again. Your Cybertrading Team
Oct 31, 2023
 Verified review
Very good delivery time and answers on my questions.
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Answer by it-market.com powered by Cybertrading GmbH
Nov 1, 2023
Thank you very much for your kind review. At our company, we strive to provide excellent customer service and a positive customer experience. We appreciate your support and feedback. Thank you again for your kind words!
Sep 26, 2023
 Verified review
Excellent service, fast delivery --> very satisfied
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Answer by it-market.com powered by Cybertrading GmbH
Sep 27, 2023
Thank you for your positive review! Our team works hard to ensure excellent customer service and we are glad that it has been reflected in your experience. Thank you for taking the time to leave us feedback. Best regards, Cybertrading Team