it-market.com powered by Cybertrading GmbH- Logo - reviews

it-market.com powered by Cybertrading GmbH
Reviews:

116 reviews in the last 12 months198 total reviews  

4.84
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: Jul 10, 2020
The Trustmark indicates trustworthy online retailers.
it-market.com powered by Cybertrading GmbH fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

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Top positive review

Feb 27, 2024
 Verified review
I ordered a Juniper MX960 BP3 chassis with ECM kit but received the chassis version without ECM. But friendly and professional staff arranged complete chassis replacement which is now on its way to me. Overall I can say that errors are happening but since the seller is willing to correct them it's OK for me. . Overall I am recommending this company and I will again buy from them.

Top negative review

Oct 24, 2023
 Verified review
Took more than 3 weeks to receive the order, initially our payment was lost, had to wait again for shipment. No tracking information received, no invoice yet.
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Reviews for it-market.com powered by Cybertrading GmbH

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Nov 9, 2023
 Verified review
You send me what I didn’t order. I payed for a router I cannot use.
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Answer by it-market.com powered by Cybertrading GmbH
Nov 10, 2023
Thank you for your feedback. We are sorry to hear that you did not receive the correct item. We will contact you directly to rectify the problem. We apologize for any inconvenience caused and hope that you will give us another chance in the future.