it-market.com powered by Cybertrading GmbH- Logo - reviews

it-market.com powered by Cybertrading GmbH
Reviews:

120 reviews in the last 12 months202 total reviews  

4.84
Excellent

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Certified since: Jul 10, 2020
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it-market.com powered by Cybertrading GmbH fulfils all Trusted Shops quality criteria, including
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  • Encrypted data transfer
  • Clear ordering process

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Top positive review

Feb 27, 2024
 Verified review
I ordered a Juniper MX960 BP3 chassis with ECM kit but received the chassis version without ECM. But friendly and professional staff arranged complete chassis replacement which is now on its way to me. Overall I can say that errors are happening but since the seller is willing to correct them it's OK for me. . Overall I am recommending this company and I will again buy from them.

Top negative review

Oct 24, 2023
 Verified review
Took more than 3 weeks to receive the order, initially our payment was lost, had to wait again for shipment. No tracking information received, no invoice yet.
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Reviews for it-market.com powered by Cybertrading GmbH

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10 days ago
 Verified review
the price is correct and the components in good shape
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Answer by it-market.com powered by Cybertrading GmbH
9 days ago
Thank you for your feedback!
Oct 31, 2023
 Verified review
Very good delivery time and answers on my questions.
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Answer by it-market.com powered by Cybertrading GmbH
Nov 1, 2023
Thank you very much for your kind review. At our company, we strive to provide excellent customer service and a positive customer experience. We appreciate your support and feedback. Thank you again for your kind words!
Jul 10, 2023
 Verified review
Fast delivery
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Answer by it-market.com powered by Cybertrading GmbH
Jul 10, 2023
thank you for your positiv feedback- your Cybertrading Team
Oct 16, 2023
 Verified review
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Answer by it-market.com powered by Cybertrading GmbH
Oct 16, 2023
Thank you so much for taking the time to leave a review and share your experience with us.
Sep 27, 2023
 Verified review
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Answer by it-market.com powered by Cybertrading GmbH
Sep 28, 2023
Thank you for your review - we look forward to continuing to serve you in the future! Best regards, Cybertrading Team
Jul 6, 2023
 Verified review
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Answer by it-market.com powered by Cybertrading GmbH
Jul 6, 2023
Thank you for the 4-star rating. We very much hope that there is no serious reason for the four stars. We would like to continue to convince you of our competence and service and hope for further cooperation with you. If you have any questions, we will be happy to assist you. Your Cybertrading Team
Nov 9, 2023
 Verified review
You send me what I didn’t order. I payed for a router I cannot use.
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Answer by it-market.com powered by Cybertrading GmbH
Nov 10, 2023
Thank you for your feedback. We are sorry to hear that you did not receive the correct item. We will contact you directly to rectify the problem. We apologize for any inconvenience caused and hope that you will give us another chance in the future.