Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
Feb 27, 2024
Verified review
I ordered a Juniper MX960 BP3 chassis with ECM kit but received the chassis version without ECM. But friendly and professional staff arranged complete chassis replacement which is now on its way to me. Overall I can say that errors are happening but since the seller is willing to correct them it's OK for me. . Overall I am recommending this company and I will again buy from them.
Took more than 3 weeks to receive the order, initially our payment was lost, had to wait again for shipment.
No tracking information received, no invoice yet.
Took more than 3 weeks to receive the order, initially our payment was lost, had to wait again for shipment.
No tracking information received, no invoice yet.
Report review
Answer by it-market.com powered by Cybertrading GmbH
Oct 26, 2023
Thank you for taking the time to share your experience with us. We apologize for any inconvenience caused by the delay in receiving your order. We strive to provide a positive customer experience and are working hard to ensure orders are processed and shipped in a timely manner. We value your feedback as it helps us identify areas for improvement and refine our processes to better serve customers like you. Your Cybertrading Team
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.