myRobotcenter.euReviews

Waiting for more than a month already for an pre-order which was advertised to be available for shipping 2 weeks ago and they are constantly extending the date of availability. The order is prepaid but this does not mean they have ACCEPTED you order even though they have accepted your money ...

I have preordered my Landroid unit in October with promised delivery date in end of January. I have contacted the company in the beginning of January as I noticed version 2022 available and I wanted to know the difference and if I can update the order to get 2022 version. I was assured that there is no difference between version 2021 and 2022. Ok. In the beginning of February I have contacted the company again and asked when I will receive my order. They told me that my order was stopped because of a possible fraud alarm and asked my ID. In next email they told me that my preordered unit was already sold and model is no longer marketed and they did me a refund. Website clearly shows that units of year 2022 are available but the price with discount is already 50 eur more. I got full refund back and now I am puzzled if I need to make another attempt. Of course nobody would offer me that 50 EUR additional discount I had with my initial order. Don't expect a customer oriented approach.

Seller simply applogises and further delays dispatch every time they are contacted. This seller appears to be a either very unprofessional or a pure scam. They have delayed my order for more than a month and a half and the last update was that it will be further delayed for another month. At the moment I am in the the process of trying to be refunded for my order but there hasnt been any response yet. Buyer protection doesnt work in this case since deliveries for preorders are dated for after buyer protection ends so it is calculated to avoid any measures for refund through buyer protection. Be careful as you will not be protected from buyers guarantee. At the moment am 560 EUR short and havent received anything so be cautious and avoid this seller.

- refurbished demo model did not work, even though it was stated that it should ... - cancelation policy is ok but is nevertheless a hassle and refund postage is not covered

Ordered item was out of stock. But refund was made imideatly.

send to icland