myRobotcenter.euReviews

: 1,894Good

4.21

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updated on: 8/18/2022
 myRobotcenter.eu does not currently offer any guarantee from Trusted Shops

Not certified
updated on: 8/18/2022
 myRobotcenter.eu does not currently offer any guarantee from Trusted Shops

Reviews for myRobotcenter.eu

58 verified reviews in the last 12 months

1,894 total reviews
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the most relevant positive review


6 months ago
Product was of decent quality and at an affordable price. Fast shipping especially with with DHL express. Not giving five stars, because their credit card verification system checks the card address against the Billing address of the order while the site UI has the "Use same address for billing" marked by default so you enter just 1 address for billing and shipping unles unmark the checkbox. For me this lead to a complcation and delay, as my shipping address was different from the Card address. The order verification failed, and their Customer Service required an ID verification. Customer service tried to help until noon on Friday, and then they disappeared until Monday and they fixed it like good Austrians. In summary, an Good vendor, I recommend especially if you're in the EU, and I will use them for accessories I can't find locally.
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the most relevant critical review


4 months ago
I made pre-order in March and robot should be delivered in 11 of April. But I didn’t get it. Also I didn’t get any information about my order. Just when I ask about it they writte what manufactur have delay and they don’t know then product will be delivered. I was waitting 2 weeks, after it I writte again. And they promise to send products from 9 of May. But also - silent. After last my email they send information what company is in restrukturization proces. So I lost my 739 Eur and didn’t get my robot :(
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Reviews for myRobotcenter.eu

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(7)
(1)
 Verified review
5 months ago
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 Verified review
6 months ago
Product was of decent quality and at an affordable price. Fast shipping especially with with DHL express. Not giving five stars, because their credit card verification system checks the card address against the Billing address of the order while the site UI has the "Use same address for billing" marked by default so you enter just 1 address for billing and shipping unles unmark the checkbox. For me this lead to a complcation and delay, as my shipping address was different from the Card address. The order verification failed, and their Customer Service required an ID verification. Customer service tried to help until noon on Friday, and then they disappeared until Monday and they fixed it like good Austrians. In summary, an Good vendor, I recommend especially if you're in the EU, and I will use them for accessories I can't find locally.
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 Verified review
7 months ago
Quick delivery, thumbs up for that. Setting up the Mowap app is a problem as it doesn’t recognise the serial number
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 Verified review
10 months ago
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 Verified review
1 year ago
I booked a mower marked 'in stock' + express delivery.My order status moved to 'on hold' and customer service cannot give a delivery date (the product was not delivered as expected by the supplier) => 1 star for product delivery. I requested to cancel my order: they cancelled the order and refund the payment immediately without discussion => 5 stars for customer service. Cannot rate the goods.
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 Verified review
1 year ago
Took longer than expected to receive product, as it was not in stock as stated on website. But customer service were helpful when I emailed and apologised and I got it very quick after that. And so far product is working well and it was well packaged.
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 Verified review
1 year ago
Very good product, some minor issues around the edges of the lawn but overall it’s great value.
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 Verified review
1 year ago
Delayed with delivery
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